Mackay City Property's professionalism and deep market knowledge were obvious from our very first meeting, allowing us to select them as our Property Management Agency. Their communication is excellent—always responsive and proactive. They also possess great negotiation skills, securing a fantastic rental rate and high-quality tenants. They also have existing relationship with the required trades who have helped us to fix/repair maintenance issues promptly and at reasonable costs on many occasions. If you need a property management team you can truly trust to protect your investment, I highly recommend Mackay City Property.
They know what the market is doing at any particular time,does not take long for them to email or pass on messages
I’ve had a fantastic experience with the Vanessa and Team. Their professionalism, prompt communication, and attention to detail have been exceptional throughout. Any questions or concerns I’ve had have been addressed quickly and efficiently, which has made the whole process feel easy and stress-free. They genuinely care about providing great service and looking after their clients. I really appreciate their reliability, friendly approach, and willingness to go the extra mile. I would happily recommend them to anyone looking for a professional and responsive property management team.
Vanessa was professional, responsive, and easy to deal with. They communicated clearly, provided helpful advice, and demonstrated strong market knowledge. Their prompt responses and proactive approach made the rental process straightforward and hassle-free. I would happily recommend their services.
Very responsive and got great results with the sale and leasing out of the property.
I have been dealing with Shane and team for quite some time now. They have been very helpful and proactive with the management of our investment property. I had no problems in resolving any issues related to maintenance and upkeep of the property. I would definitely recommend Personalised Realty to keep your property in safe hands.
As first-time arrivals to Australia, finding a rental property from overseas was one of our biggest concerns. It was an absolute pleasure dealing with Mackay City Property throughout the entire process. Even though we were applying from outside Australia, the team understood the challenges we faced in providing documentation and were flexible and supportive, always taking the time to understand our circumstances and needs. A special thank you to Vanessa, who was always responsive to our calls and emails. She was consistently provided prompt and positive assistance, making what could have been a stressful process much easier. We truly appreciate the excellent service and would highly recommend Mackay City Property to anyone, especially those relocating from overseas.
Kylie and team were very helpful and supportive in relation to navigating a rental property from interstate
Realy happy with them and kind
Tenant Review • 10 months ago

I highly recommend Professionals Rentals & Sales Mackay and jess tisdell to anyone looking to [sell/buy/lease/rent] in the mackay market.
Based on most reviews in the last 12 months

Reviews in Blacks Beach
Rented
For Rent
Landlord of 44 Duranbah Circuit, Blacks Beach
Mackay City Property's professionalism and deep market knowledge were obvious from our very first meeting, allowing us to select them as our Property Management Agency. Their communication is excellent—always responsive and proactive. They also possess great negotiation skills, securing a fantastic rental rate and high-quality tenants. They also have existing relationship with the required trades who have helped us to fix/repair maintenance issues promptly and at reasonable costs on many occasions. If you need a property management team you can truly trust to protect your investment, I highly recommend Mackay City Property.
Landlord of 28 Trinity Parade, Blacks Beach
I’ve had a fantastic experience with the Vanessa and Team. Their professionalism, prompt communication, and attention to detail have been exceptional throughout. Any questions or concerns I’ve had have been addressed quickly and efficiently, which has made the whole process feel easy and stress-free. They genuinely care about providing great service and looking after their clients. I really appreciate their reliability, friendly approach, and willingness to go the extra mile. I would happily recommend them to anyone looking for a professional and responsive property management team.
City Winner
Mackay2026Suburb Winner
Blacks Beach2026National Top 100
Australia2026Suburb Winner
Andergrove2026
Reviews in Blacks Beach
Rented
For Rent
Landlord of 23 Trinity Parade, Blacks Beach
I have been dealing with Shane and team for quite some time now. They have been very helpful and proactive with the management of our investment property. I had no problems in resolving any issues related to maintenance and upkeep of the property. I would definitely recommend Personalised Realty to keep your property in safe hands.
City Top 5
Mackay2026Suburb Winner
Sarina2026
(347 reviews)

Reviews in Blacks Beach
Rented
For Rent
Tenant of 31 Cavanagh Drive, Blacks Beach
I rent a property through Professionals and my property manager is Sandra. I have found her to be very approachable and very prompt in replying to any enquiries I have. Repairs are made promptly and any requests I have made have been addresses quickly. If there is a delay I am kept up to date with what is happening. I would strongly recommend this real estate company.
Based on properties leased in the last 12 months

Reviews in Blacks Beach
Rented
For Rent
Reviews collected on RateMyAgent will appear here

Reviews in Blacks Beach
Rented
For Rent
Landlord of 44 Duranbah Circuit, Blacks Beach
Mackay City Property's professionalism and deep market knowledge were obvious from our very first meeting, allowing us to select them as our Property Management Agency. Their communication is excellent—always responsive and proactive. They also possess great negotiation skills, securing a fantastic rental rate and high-quality tenants. They also have existing relationship with the required trades who have helped us to fix/repair maintenance issues promptly and at reasonable costs on many occasions. If you need a property management team you can truly trust to protect your investment, I highly recommend Mackay City Property.
Landlord of 28 Trinity Parade, Blacks Beach
I’ve had a fantastic experience with the Vanessa and Team. Their professionalism, prompt communication, and attention to detail have been exceptional throughout. Any questions or concerns I’ve had have been addressed quickly and efficiently, which has made the whole process feel easy and stress-free. They genuinely care about providing great service and looking after their clients. I really appreciate their reliability, friendly approach, and willingness to go the extra mile. I would happily recommend them to anyone looking for a professional and responsive property management team.
City Winner
Mackay2026Suburb Winner
Blacks Beach2026National Top 100
Australia2026Suburb Winner
Andergrove2026
Reviews in Blacks Beach
Rented
For Rent
Landlord of 23 Trinity Parade, Blacks Beach
I have been dealing with Shane and team for quite some time now. They have been very helpful and proactive with the management of our investment property. I had no problems in resolving any issues related to maintenance and upkeep of the property. I would definitely recommend Personalised Realty to keep your property in safe hands.
City Top 5
Mackay2026Suburb Winner
Sarina2026