Very Responsive ,Professional great communication.
I would like to sincerely thank the team at Raine & Horne Mackay for their assistance in helping me secure a rental property during what can often be a very competitive and stressful process. From my initial enquiry through to the finalisation of the lease, I found the team to be professional, approachable, and genuinely committed to assisting me. Communication was clear and timely, and I appreciated the willingness to guide me through each step, ensuring I understood the requirements and expectations. What stood out most was the team’s responsiveness and friendly manner. In a rental market where timely communication and reliability are critical, their consistent follow-up and support made the experience far smoother than anticipated. Based on my experience, I found the service to reflect many of the positive qualities often associated with Raine & Horne offices, such as professionalism, helpfulness, and strong client focus, which are frequently highlighted in client feedback. () While the broader industry can sometimes receive mixed reviews, it is clear that the Mackay team is committed to delivering a high standard of service and a positive client experience. I would not hesitate to recommend Raine & Horne Mackay to anyone seeking assistance with rental properties, and I appreciate the effort the team invested in helping me find a suitable home. Thank you again for your support throughout the process.
This is our second rental home through Vanessa's management. On both occasions we secured tenants on the first open house. Communication has been excellent. Payments always on time. Tenants on the most part have been good with only a few minor concerns around tenants ability to consistently manage yard maintenance. The second home just rented is our own home which has just been renovated. We were very apprehensive about renting out a quality home, however have the utmost confidence in Vanessa to manage our home after we move to Brisbane.
My experience with MCP was fine. They were polite and professional.
Tenant Review • 6 months ago

Of all the real estates and agents I’ve dealt with over the years as a tenant, Jess Tisdell stands out as the absolute best. Her friendly nature paired with her outstanding professionalism is unmatched. I’d happily give her a 10/10 and recommend her to anyone looking to rent out their property.
I've held the property for a year now and everything has been smooth from leasing, to renewals, and maintenance. Very professional and responsive!
Our property manager was very good and easy to deal with.
I’ve had a great experience with Mackay City Property managing my property. The team are super easy to deal with, always quick to respond, and really take the stress out of things. They’ve looked after everything so far with no fuss, and I feel confident my property is in good hands. It’s been a smooth process from the start and I really appreciate their help and professionalism. Would definitely recommend them to anyone looking for a reliable property manager!
Very helpful and responded quickly to enquiries.
My ongoing experience with Mackay City Property is positive. The communication is always professional and prompt. I’ve had no issues whatsoever with any step of the rental process. Highly recommend!
Based on most reviews in the last 12 months

From 225 reviews overall



Reviews in Rural View
Rented
For Rent
6 Yatay St Rural View
This is our second rental home through Vanessa's management. On both occasions we secured tenants on the first open house. Communication has been excellent. Payments always on time. Tenants on the most part have been good with only a few minor concerns around tenants ability to consistently manage yard maintenance. The second home just rented is our own home which has just been renovated. We were very apprehensive about renting out a quality home, however have the utmost confidence in Vanessa to manage our home after we move to Brisbane.
City Winner
ratemyagent award
Mackay2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Andergrove2026Suburb Winner
ratemyagent award
Blacks Beach2026Reviews in Rural View
Rented
For Rent
17 Majesty St Rural View
I would like to sincerely thank the team at Raine & Horne Mackay for their assistance in helping me secure a rental property during what can often be a very competitive and stressful process. From my initial enquiry through to the finalisation of the lease, I found the team to be professional, approachable, and genuinely committed to assisting me. Communication was clear and timely, and I appreciated the willingness to guide me through each step, ensuring I understood the requirements and expectations. What stood out most was the team’s responsiveness and friendly manner. In a rental market where timely communication and reliability are critical, their consistent follow-up and support made the experience far smoother than anticipated. Based on my experience, I found the service to reflect many of the positive qualities often associated with Raine & Horne offices, such as professionalism, helpfulness, and strong client focus, which are frequently highlighted in client feedback. () While the broader industry can sometimes receive mixed reviews, it is clear that the Mackay team is committed to delivering a high standard of service and a positive client experience. I would not hesitate to recommend Raine & Horne Mackay to anyone seeking assistance with rental properties, and I appreciate the effort the team invested in helping me find a suitable home. Thank you again for your support throughout the process.
Reviews in Rural View
Rented
For Rent
51 George Fordyce Dr Rural View
Really impressed with the way Remax Select manages their properties. The team is professional, approachable, and always quick to respond to any questions or concerns. From maintenance requests to general communication, everything is handled smoothly and efficiently. It’s reassuring to work with a property management team that genuinely values clear communication and prompt service. Makes the whole experience stress-free. Highly recommend Remax Select!
City Top 5
ratemyagent award
Mackay2026Based on properties leased in the last 12 months
Reviews in Rural View
Rented
For Rent
17 Majesty St Rural View
I would like to sincerely thank the team at Raine & Horne Mackay for their assistance in helping me secure a rental property during what can often be a very competitive and stressful process. From my initial enquiry through to the finalisation of the lease, I found the team to be professional, approachable, and genuinely committed to assisting me. Communication was clear and timely, and I appreciated the willingness to guide me through each step, ensuring I understood the requirements and expectations. What stood out most was the team’s responsiveness and friendly manner. In a rental market where timely communication and reliability are critical, their consistent follow-up and support made the experience far smoother than anticipated. Based on my experience, I found the service to reflect many of the positive qualities often associated with Raine & Horne offices, such as professionalism, helpfulness, and strong client focus, which are frequently highlighted in client feedback. () While the broader industry can sometimes receive mixed reviews, it is clear that the Mackay team is committed to delivering a high standard of service and a positive client experience. I would not hesitate to recommend Raine & Horne Mackay to anyone seeking assistance with rental properties, and I appreciate the effort the team invested in helping me find a suitable home. Thank you again for your support throughout the process.
Reviews in Rural View
Rented
For Rent
Reviews collected on RateMyAgent will appear here
Reviews in Rural View
Rented
For Rent
Reviews collected on RateMyAgent will appear here