Agencies in Charlestown, NSW, 2290

The whole process renting through Nisha has been fantastic. The house was presented well with great photos. The inspection times were well suited and the agent was friendly and knowledgeable. The application process was streamlined and timely. Any questions I had were answered promptly and so far have found them a great agency to deal with.

We are extremely happy with the service we received from Nisha. From the very beginning, she worked incredibly hard to find suitable tenants for our investment property and never gave up, even when a few applications didn't work out. What really stood out was her proactive approach. She organised everything needed to get the property ready for lease quickly and efficiently. We never had to chase her for updates or follow up on outstanding tasks, as she was always one step ahead. We also appreciated her genuine, personal approach. She clearly cares about her clients and takes the time to build good relationships with both owners and prospective tenants. She kept us informed throughout the entire process, so we always knew what was happening and felt confident that she was doing everything she could to achieve the best outcome for us.

Nisha kept us up to date at every stage of the process - her communication was excellent. Nisha went so far above and beyond in finding the right tenants for our home such that she facilitated extra open homes just to secure the right one. We would recommend Nisha to anyone without hesitation.

Communication has been excellent as well as any questions are always answered professionally in a timely manner

They really looked after us in our most recent move.

The Robinson team have been excellent from the moment my family & I got our rental application accepted. Good communication and they get back to us straight away if we need anything.

Arnold property was really supportive in seeking consult from the owner when we requested. We had issues with dead possums and electricity faults and they promptly organised their repair/removals. We have nothing bad specifically to say, but the service just felt a lacking in experience and personality. The notice to vacate felt very harsh and unsympathetic, to the point and by the book in a very tough time for us. Particularly when we were genuinely great tenants who left the place in better condition than when we found it.

Arnold property have followed up on: 1) a visit to the property 2) issues concerning the roof, and interior ceiling. 3) when required communicating to Raine and Horne as Strata managers.

Recently we had some issue regarding hot water. I called Ally around 2pm and she immediately send the mechanic around 4pm and problem solved. Honestly, we never had this type of quick response. Thanks