Overview of Charlestown, NSW, 2290

A wonderful agency to deal with. Staff very responsive and friendly. Property presented in an excellent fashion and the property was exactly as described. Overall a very positive experience dealing with Robinson Property!

We recently leased a property through Robinson Property and we are very happy with them. We received the property in excellent condition and had a quick and easy process of collecting keys and moving into the property with great communication from lovely professional staff.

Very responsive and friendly agents. A pleasure to deal with.

Arnold property was really supportive in seeking consult from the owner when we requested. We had issues with dead possums and electricity faults and they promptly organised their repair/removals. We have nothing bad specifically to say, but the service just felt a lacking in experience and personality. The notice to vacate felt very harsh and unsympathetic, to the point and by the book in a very tough time for us. Particularly when we were genuinely great tenants who left the place in better condition than when we found it.

Arnold property have followed up on: 1) a visit to the property 2) issues concerning the roof, and interior ceiling. 3) when required communicating to Raine and Horne as Strata managers.

Recently we had some issue regarding hot water. I called Ally around 2pm and she immediately send the mechanic around 4pm and problem solved. Honestly, we never had this type of quick response. Thanks

Nisha kept us up to date at every stage of the process - her communication was excellent. Nisha went so far above and beyond in finding the right tenants for our home such that she facilitated extra open homes just to secure the right one. We would recommend Nisha to anyone without hesitation.

The team has been friendly, helpful, and they’ve been quick to assist with maintenance requests and any issues at the property. I appreciate how responsive they’ve been when things need attention. They have also been quite flexible with assisting with my initial enquiries especially when often in person inspection were quite difficult for me due to work commitments and distance. Overall, I’ve found the experience with them to be positive, easy to deal with and quite support.

Always communicates very pleasant and helpful

I have delt with Nisha for many years now having her manage my properties. She is polite and highly experienced which shows as she deals with tasks quickly and professionally. I would recommend her to anyone as a fair and honest business operator that knows the rental market because she has had a lifetime of experience in this industry.