Overview of Melbourne, VIC, 3004

Serena from Harcourts Melbourne organised upgrades to the meter box and the blind cords before we could rent our apartment for the first time and the initial inspection was excellent with everything documented before a tenant entered the premises. The rent was also set at the correct amount as 10 people on the first opening (Saturday) advised they would apply to rent the unit. The renter was then signed up early afternoon on the Monday. Excellent service from Harcourts Melbourne and would definitely recommend them as rental managers.

Harcourts took over as managing agents of our property early this year. They have been a pleasure to deal with. Daniella Ferraro the manager has been so helpful and really gone beyond the call of duty in assisting us. We had a tenant that didn’t pay rent for months and caused Daniella and her team a lot of extra work. I would also like to say that Bulent Topcu who handled our property has done an excellent job. He organised the renovations we did and found us new tenants very quickly. And Mikaela Horsnell was a pleasure to deal with and a great help to us. This is a really great team of people. I thought the last managing agent was doing a good job but I can see now that Harcourts are immeasurably better.

The Harcourts Melbourne City especially the agent Bulent Topcu demonstrated excellent understanding of the market and made right decisions when evaluating candidates who will take proper care of the apartment.communication throughout the entire process was flawless. All comments and feedback from our side were handled professionally, promptly and in an organized manner, which greatly contributed to an efficient and trustworthy collaboration. Based on our overall experience, we can confidently recommend their services as reliable, professional and highly competent.

I recently had a long term tenant leave my property. Harcourt handled the change over very professionally. Everything went very smoothly from the tenant exit, maintenance, advertising and getting the new tenant. Property was empty less than a month and I'm now getting a significantly higher return from my property. Very happy with their work.