The staff were friendly, helpful, and help me to negotiate the lease. Thank you!
I had an amazing experience with Re-Define Real Estate and couldn’t recommend them more highly! A very special thank you to Kelly, who went above and beyond to help me secure my new home. From the very beginning, she was incredibly kind, patient, professional, and always happy to answer my many questions. She made what could have been a stressful process feel smooth and straightforward, and I always felt genuinely supported every step of the way. The whole team at Re-Define Real Estate was friendly, efficient, and easy to deal with, but Kelly’s exceptional service truly stood out. I’m so grateful for all of her hard work and dedication in helping me find and secure my apartment. Thank you again, Kelly and the Re-Define Real Estate team. I truly appreciate everything you’ve done and wouldn’t hesitate to recommend your services to anyone looking for a reliable and caring real estate agency!
Being self employed they helped enormously getting over that barrier
Emily at Tamagold Property Solutions has been incredibly helpful with the management of our property. She provided excellent advice on finding a cost-effective insurance provider and was instrumental in helping us secure great, stress-free tenants. Her support truly made the entire experience much easier and more manageable for us. Highly recommended!
Professional and prompt communication
Tanem was very much on the ball and worked through the process until a tenant was secured. Was approachable, professional and really easy to deal with
It is an absolute pleasure working with Serena. Her communication is always clear, concise, and very prompt. She is very quick and proactive in addressing any questions, concerns, and takes immediate action. Serena ensured and continues to ensure a smooth process and with great efficiency, and operates with absolute professionalism. Serena is incredibly friendly and personable, making her a pleasure to work with. She makes naturally stressful and complex processes seamless and very straightforward. I would highly recommend Serena (and Harcourts) to anyone looking for someone who is incredibly friendly, knowledgeable, responsive, professional, and genuinely committed delivering an exceptional experience. Many thanks Serena and the team at Harcourts Melbourne City!
I recently had the pleasure of working with Raj. During the leasing process for my property, and I couldn't be more satisfied with the experience. From start to finish, his professionalism, clear communication, genuine commitment to client satisfactions were evident. As a landlord, I appreciated his proactive approach, timely updates, and attention to detail throughout the entire process, He made everything seamless and stress-free, which gave me great peace of mind. I highly recommend The ARK7 to anyone looking for reliable and trustworthy real estate services, Thankyou again for your outstanding support and service Raj.
Well knowledge in Australia property. Expecially when managing my property.
From the very first viewing to signing the lease, Raj had made the entire renting process seamless and stress-free, Always quick to reply to emails and phone calls, and he’s incredibly transparent about everything. Highly professional and dependable We have had a really positive experience working with Raj, his communication is always prompt and clear, and he’s genuinely helpful whenever any issues pop up.
Based on most reviews in the last 12 months

From 2293 reviews overall



Reviews in Melbourne
Rented
For Rent
State Top 10
ratemyagent award
Victoria2026City Top 5
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Melbourne2026National Top 100
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Australia2026Suburb Winner
ratemyagent award
Clyde2026Suburb Winner
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Clyde North2026Suburb Winner
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Cranbourne2026Suburb Winner
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Cranbourne East2026Suburb Winner
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Cranbourne North2026Suburb Winner
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Cranbourne West2026
From 334 reviews overall
Reviews in Melbourne
Rented
For Rent
14 Windsor St Footscray
Caitlyn is a standout property manager—I highly recommend her to anyone considering Jas Stephens. She is highly professional, responsive and proactive—keeping us informed and consulting us on tenant selection, lease arrangements and maintenance matters. Her advice is thoughtful and practical. As interstate investors, we rely heavily on her strong local knowledge and judgement. A pleasure to deal with—she gives us full confidence our property is in excellent hands.
6 Vitales Way Diggers Rest
We couldn’t be happier with the service we’ve received from Jas Stephens, particularly, Nathan, our property manager. Looking after three of our properties is no small task, yet they make it seem effortless with their professionalism, responsiveness, and attention to detail. What stands out most is their proactive approach and genuine care for our investments. Recently, they secured a lease for one of our properties incredibly quickly and delivered a fantastic result, exceeding our expectations. It’s reassuring to know our properties are being looked after by someone who treats them as if they were their own. We highly recommend them to any landlord seeking exceptional property management services. Thank you for your continued support and outstanding work! ⭐⭐⭐⭐⭐
147/38 Mt Alexander Road Travancore
We are an older couple, interstate investors, and were with parent company- Edward Thomas since we bought our little investment property, and stayed with Jas Stephens as natural progression. Staff come and go, but we have found all are above average communicators, Gen Z a tad allergic picking up the phone before being texted/emailed. Overall not too bad, as our property manager Sarah is quite competent, and is supported by more experienced staff ( Sally is amazing), who understand the human side of business and need for personalised solutions when the occasion demands for it. On Balance, we would recommend Jas Stephens RE without any reservations.
State Winner
ratemyagent award
Victoria2026City Winner
ratemyagent award
Melbourne2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Footscray2026Suburb Winner
ratemyagent award
Kensington2026Suburb Winner
ratemyagent award
Kingsville2026Suburb Winner
ratemyagent award
Maidstone2026Suburb Winner
ratemyagent award
Newport2026Suburb Winner
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Seddon2026Suburb Winner
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Spotswood2026Suburb Winner
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West Footscray2026Suburb Winner
ratemyagent award
Yarraville2026Based on properties leased in the last 12 months

From 2293 reviews overall



Reviews in Melbourne
Rented
For Rent
State Top 10
ratemyagent award
Victoria2026City Top 5
ratemyagent award
Melbourne2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Clyde2026Suburb Winner
ratemyagent award
Clyde North2026Suburb Winner
ratemyagent award
Cranbourne2026Suburb Winner
ratemyagent award
Cranbourne East2026Suburb Winner
ratemyagent award
Cranbourne North2026Suburb Winner
ratemyagent award
Cranbourne West2026From 0 reviews overall
Reviews in Melbourne
Rented
For Rent
Reviews collected on RateMyAgent will appear here
Reviews in Melbourne
Rented
For Rent
Reviews collected on RateMyAgent will appear here