Overview of Meridan Plains, QLD, 4551

Rohani has been managing our two properties since we changed from a different agent. Rohani has been absolutely amazing. She goes above and beyond for her clients. She is an excellent communicator and is up front and down to earth. We have every confidence in her management of our property. Our only regret is not finding her sooner!

Consistent support from the team at Mcgrath Caloundra. Overall very supportive and responsive to enquiry and follow through with communications.

Good market knowledge and a very professional approach.

Very professional and approachable responsive to our inquiry. Service was great. Would highly recommend.

Zac and I are very happy with our experience renting through McGrath. Emma is our property manager, and she has been absolutely lovely — always keeping us updated and being very helpful throughout the entire process. Once we moved in, she made sure we were comfortable and even came in person to finalise a few details that hadn’t been completed before our move-in date. We’re very happy with her service and how available she’s been to answer our questions. I’d also like to mention the lady at the front desk at the Caloundra office — she was kind and helpful during my first visit to ask some questions. A special thank you to Emma and to the McGrath team!

We have utilised the services of McGrath Caloundra for a number of years now as letting agent for our investment property. We recently spent 9 months overseas and as such, we relied heavily on the rental team to manage our property very closely in our absence. During our time away, we unfortunately had an extremely challenging situation where the tenant damaged our property and vacated the property in a very poor state. Whilst this was very stressful to us, we were at peace knowing that Emma and others within the team looked after absolutely everything and acted on our behalf. Emma even lodged the insurance claim for us! At all times, we were kept fully informed of what was occurring and we cannot even describe what that meant to us being so far away. Thank you Emma for being so amazing. We owe you a great deal of gratitude.

After going through a marriage separation, I suddenly found myself without somewhere to live. Being a self-employed man who hasn’t rented for over 30 years, the process of finding and securing a home for my daughter and me has been nothing short of devastating. Over the past six months, I encountered many different “property managers” who left me questioning not only the rental process but the industry itself. One even laughed when I tried to explain my situation — how difficult it was for my daughter and me to fit into an automated system that simply didn’t account for real people with real stories. That all changed when I met Lara from McGrath Hinterland/Caloundra. From our very first interaction, Lara showed kindness, empathy, and genuine compassion. She took the time to assist me with my application, kept in constant contact about its progress, and ultimately shared the wonderful news that we had secured the property. When Lara called to tell me we’d been approved, she suggested we surprise my daughter with the news — turning what could have been just another phone call into a truly memorable, emotional moment. It was the first time in a long while that I felt a sense of hope and relief. That moment marked a milestone for both my daughter and me — the beginning of a new chapter in our lives. Lara reminded me that not everything has to be automated or impersonal. Even when things are a little outside the ordinary, there is always a way forward when someone genuinely cares. My experience with Lara gave me something no other agency had — dignity. Thank you, Lara, for restoring my faith in people and for helping us find not just a house, but a home.

We have been blown away at how professional, friendly, and welcoming the team have been. The rental application process has been extremely quick and easy. Their communication has been impeccable- always keeping us updated. When our application was accepted, it was so nice to hear how happy they were about how happy WE were! :) We are looking forward to this tenancy as we feel they are going to be great managers!

I’ve had a fabulous experience dealing with McGrath’s property manager, Lara. She has been very helpful and super compassionate. Great first rental experience.

Ive had excellent service from the team at McGrath over the last 18 months and although there’s been several changes in personnel the service has been consistent and at a high level. Thanks Emma, Hayley and Deb for all your hard work