Overview of Scarborough, QLD, 4020

Mel was amazing she bent over backwards for viewing and helped us find a rental that suited our family perfectly The application process was flawless and quick And all communication since being approved has been exceptional Donna was extremly helpful when we went to pay our bond etc Couldn't reccomend Mel and Donna enough So glad to have finally found a rental agent with compassion, understanding and impeccable communication Thanks guys

The Century 21 Maddies Hermans team were a pleasure to work with (again). Donna is an absolute powerhouse and was on top of everything during the whole process. I highly recommend them.

Very warmth welcome and care of tenants health and wellbeing.

Ian is a great property manager and goes out of his way to assist clients. He is also very friendly and very responsive. Thanks Ian

I recently had the pleasure of dealing with Mel Burton (Leasing Agent) and Jayne Rosevear (Property Manager) at Century 21 Maddies Hermans, and I cannot recommend them highly enough. From the very beginning, the team was professional, organised, and genuinely personable. Moving to a new area from the Gold Coast for work while juggling multiple rental applications was a stressful process, but Mel and Jayne went above and beyond to make everything seamless. Unlike other agencies I dealt with, they truly understood my situation and were proactive in helping me secure the right property. Their communication was outstanding, clear, timely, and supportive at every stage of my application. They even ensured I was able to collect my keys despite running late on move-in day, which was such a thoughtful touch that made a big difference. What really impressed me was their attention to detail. Having previously worked in real estate myself, I was blown away by the quality of the entry condition report. Every detail was covered thoroughly, which meant I didn’t have to log a single item—it was all already noted with precision. This level of care shows the pride they take in their work and the respect they have for both tenants and landlords. If you’re a landlord looking for professional, reliable agents in the Scarborough area who actually do their job properly, I highly recommend giving Mel and Jayne a call (07) 3880 0033. They truly are a standout team.

Shanae is a great and caring agent who makes sure to get the right tenants in. Everybody wins.

Shanae is the most knowledgeable and professional person I have ever met in the industry. She is outstanding at her job! She knew the property before we touched base. She answered questions & returned calls promptly. The team sourced local contractors quickly which was great when you don’t know the area. There were no dramas, everything was handled professionally and easily. The team conducted numerous open house inspections and followed up with feedback immediately. We are really happy with our tenant and Nikita has proven to be an excellent property manager. We have previously owned investments so we thought we knew what to expect from our property managers. But the Image team have raised the bar, they are exceptional. There is no comparison. The team know the property, know the area, have excellent contractors that are prompt and don’t over charge. The team truly care about our property; the tenants looking after our investment and us as landlords. Cannot recommend them enough!

Being from a different State, the rules and regulations are different and we avoided a lot of mistakes. They were also a lifesaver by finding the right people to help achieving our investor's goal and finding a trustworthy tenant.