Overview of Traralgon - Morwell

The property managers resolved any issues we had when getting the house ready to rent. They organised all the trades to get the work done. They also found a good tenant in a quick timeframe

I have been a landlord with Wilson Property RCI in Traralgon for the past few years, and overall, I appreciate their support in managing my investment property. They have been consistent with providing regular rental income statements and have handled necessary maintenance tasks, such as plumbing repairs, in a timely manner. They are a professional team that keeps my financial records in order and are responsive to routine queries. I would recommend them for their reliability. • Communication Style: The team was consistently transparent, regularly keeping all relevant stakeholders in the loop. Their use of digital tools for contracts made the administrative process efficient and straightforward. • Market Knowledge: They demonstrated deep insight into the local property market, particularly for investment-grade segments. Their guidance on pricing and marketing strategies, such as the use of off-market listings, was data-backed and realistic. • Negotiation Skills: They excelled at navigating complex contract negotiations, balancing advocacy for my interests with practical solutions that kept deals moving. They proactively suggested pragmatic compromises to resolve disagreements. • Professionalism: Their commitment to protecting my interests as the property owner was evident throughout. A standout moment was their willingness to provide representation at a legal tribunal as a gesture of goodwill, even after their active management had ceased.

I found the Wilson property service is excellent, however I have raised maintenance request through the service portal, but they are not acting quick to the issues. I'm facing inconvenience in living the property.

I've had the pleasure of renting through this agency twice now, and both experiences have been fantastic. From the application process through to ongoing property management, the team has always been professional, friendly, and easy to deal with. Communication has consistently been excellent. My rental applications were processed quickly, and whenever I've had a question or needed assistance, I've always received a prompt and helpful response. It's reassuring to know you're dealing with a team that genuinely cares and keeps you informed throughout the process. The staff have always been approachable, respectful, and efficient, making renting a stress free experience. After two positive experiences with them, I wouldn't hesitate to recommend them to anyone looking for a reliable and professional real estate agency. Thank you for making the rental process so easy!

Good dealing with the customer

Yes they do a good job

We are so grateful to you guys as it is our first rental property in Australia and you made us to have a very easy transition. Specially our agent Emily, she was so approachable and helpful each and every time when I needed.

I had a positive experience working with Janine as my agent. She was professional, approachable, and helped make the moving process smooth overall. I appreciated her assistance and communication throughout the tenancy process. The only negative experience occurred on my move-in day (3 Feb). I agreed to move in on that date after confirming I had arranged gas, electricity, internet, and movers. Janine told me she had switched off the main electricity meter and taken a photo. After the movers finished, I discovered there was no power. A friend helping me checked the meter box and found it was actually still on. I contacted my electricity provider late in the day but couldn’t resolve the issue before they closed. I was exhausted, stressed, and unable to stay in the unit due to the heat and darkness, so I had to drive an hour to Leongatha to stay overnight. Power was only connected the next day after I followed up urgently. When I later discussed the situation, I was advised that checking the meter is the tenant’s responsibility. While I remained calm, I felt disappointed because I had relied on earlier confirmation. In hindsight, I could have double-checked myself, but clearer communication would have prevented the issue. Thankfully, once power was connected, everything proceeded smoothly. Overall, aside from this initial inconvenience, my experience with Janine and the agency was professional and positive.

Very good service, quick and easy to deal with, made the whole process a breeze. Got us into our new home extremely quickly, Janine was a massive help, highly recommend.

The property managers resolved any issues we had when getting the house ready to rent. They organised all the trades to get the work done. They also found a good tenant in a quick timeframe

I have been a landlord with Wilson Property RCI in Traralgon for the past few years, and overall, I appreciate their support in managing my investment property. They have been consistent with providing regular rental income statements and have handled necessary maintenance tasks, such as plumbing repairs, in a timely manner. They are a professional team that keeps my financial records in order and are responsive to routine queries. I would recommend them for their reliability. • Communication Style: The team was consistently transparent, regularly keeping all relevant stakeholders in the loop. Their use of digital tools for contracts made the administrative process efficient and straightforward. • Market Knowledge: They demonstrated deep insight into the local property market, particularly for investment-grade segments. Their guidance on pricing and marketing strategies, such as the use of off-market listings, was data-backed and realistic. • Negotiation Skills: They excelled at navigating complex contract negotiations, balancing advocacy for my interests with practical solutions that kept deals moving. They proactively suggested pragmatic compromises to resolve disagreements. • Professionalism: Their commitment to protecting my interests as the property owner was evident throughout. A standout moment was their willingness to provide representation at a legal tribunal as a gesture of goodwill, even after their active management had ceased.

I found the Wilson property service is excellent, however I have raised maintenance request through the service portal, but they are not acting quick to the issues. I'm facing inconvenience in living the property.

I've had the pleasure of renting through this agency twice now, and both experiences have been fantastic. From the application process through to ongoing property management, the team has always been professional, friendly, and easy to deal with. Communication has consistently been excellent. My rental applications were processed quickly, and whenever I've had a question or needed assistance, I've always received a prompt and helpful response. It's reassuring to know you're dealing with a team that genuinely cares and keeps you informed throughout the process. The staff have always been approachable, respectful, and efficient, making renting a stress free experience. After two positive experiences with them, I wouldn't hesitate to recommend them to anyone looking for a reliable and professional real estate agency. Thank you for making the rental process so easy!

Good dealing with the customer

Yes they do a good job