Overview of Wollongong, NSW, 2500

All the staff have been wonderful, they have helped me in varying ways from filling out forms to making sure I knew what to expect. I know if I have any issues all I would have to do is contact them & everything would be handled in a timely and professional manner.

I have been working with Rebecca Gossage at Hockingstuart since November 2022, and I can confidently say she is one of the finest property managers I have ever dealt with. Rebecca is exceptionally prompt, diligent, and reliable, and her communication skills are outstanding. She keeps me updated at every step, responds quickly, and handles every matter with clarity and professionalism. What sets Rebecca apart is the level of care and responsibility she brings to her work. She looks after my rental properties as if they were her own, paying attention to every detail and ensuring that both the tenants and the property are well supported. Her proactive approach means issues are addressed before they become problems, and her judgement is consistently sound. Most importantly, Rebecca gives me something priceless — peace of mind. I feel completely reassured knowing my properties are in safe, capable hands. Her presence in the management of my portfolio keeps my mind at ease, and I am genuinely grateful for her dedication and integrity. I highly recommend Rebecca to anyone seeking a property manager who is professional, trustworthy, and truly exceptional at what she does.

Having a very bad experience. Straightaway, I'm moving to the property. I realised there is no electrical connection. I’ve called Origin and found out that to connect to electricity, a Certificate of Compliance for Electricity Work is required. Called Cooper and Cooper, the manager said something is wrong on the back end. She called 3rd party, then called me back. And said my connect will call you back so that you will have electricity soon. But nobody called me for 2 hours. Then I called my contact again and said that Origin needs a certificate of compliance for the work, otherwise it cannot be connected. So I have no electricity for the Easter holiday? But the manager is trying to solve the problem even though after work hours, just before the long weekend is very applicable.

Very happy with the service provided. The agent was professional, responsive, and made the whole process smooth. My unit was leased quickly with no hassle—highly recommend!

I rented for six years through Coopers. Staff were always friendly and professional and understood my needs whenever there was an issue with lost keys, increased rent, repairs, etc.

Kylie and the team at Cooper and Cooper are super responsive and conscientious. They also found new tenants for us very quickly and I trust their judgement and their processes. Great property managers.

Good communication, reasonable and sensible, rented with them for 6 years no issues. Kylie managed my property with finesse.

Responsive and looks after my needs

Cooper and cooper have been my acting agent for almost 12 months during this time they have been great at communication, having a proactive approach and using data to help make the right decision for my property. On the two occasions my property was listed we quickly had interest and had multiple applicants to choose from when finding the right tenant. Highly recommend to anyone looking for a property manager!

Great time to be had.