Overview of Wollongong, NSW, 2500

Excellent Communication punctual and addressed issues in timely manner.

Amanda followed up quickly after we submitted our application.

Market Knowledge. Puts Tennant & Landloard owner first in their decision making. Communicate & invite to landloard owner on 6 month inspecitions.

The staff made it so easy and understanding my needs especially since it’s been a long time since I’ve rented a property and helping me through the process

Customer service from Amanda was first class. My time renting for years. Very respectful and responsive to my questions.

All the staff have been wonderful, they have helped me in varying ways from filling out forms to making sure I knew what to expect. I know if I have any issues all I would have to do is contact them & everything would be handled in a timely and professional manner.

I have been working with Rebecca Gossage at Hockingstuart since November 2022, and I can confidently say she is one of the finest property managers I have ever dealt with. Rebecca is exceptionally prompt, diligent, and reliable, and her communication skills are outstanding. She keeps me updated at every step, responds quickly, and handles every matter with clarity and professionalism. What sets Rebecca apart is the level of care and responsibility she brings to her work. She looks after my rental properties as if they were her own, paying attention to every detail and ensuring that both the tenants and the property are well supported. Her proactive approach means issues are addressed before they become problems, and her judgement is consistently sound. Most importantly, Rebecca gives me something priceless — peace of mind. I feel completely reassured knowing my properties are in safe, capable hands. Her presence in the management of my portfolio keeps my mind at ease, and I am genuinely grateful for her dedication and integrity. I highly recommend Rebecca to anyone seeking a property manager who is professional, trustworthy, and truly exceptional at what she does.

Having a very bad experience. Straightaway, I'm moving to the property. I realised there is no electrical connection. I’ve called Origin and found out that to connect to electricity, a Certificate of Compliance for Electricity Work is required. Called Cooper and Cooper, the manager said something is wrong on the back end. She called 3rd party, then called me back. And said my connect will call you back so that you will have electricity soon. But nobody called me for 2 hours. Then I called my contact again and said that Origin needs a certificate of compliance for the work, otherwise it cannot be connected. So I have no electricity for the Easter holiday? But the manager is trying to solve the problem even though after work hours, just before the long weekend is very applicable.

Very happy with the service provided. The agent was professional, responsive, and made the whole process smooth. My unit was leased quickly with no hassle—highly recommend!

I rented for six years through Coopers. Staff were always friendly and professional and understood my needs whenever there was an issue with lost keys, increased rent, repairs, etc.