Agencies in City, ACT, 2601

Firstly, our sale was not an easy one, the property fitted the category of “niche market”, and we did the unthinkable; we changed agent. As our new agent, Samuel impressed us from the start. He proved to us in no uncertain terms that he had excellent market knowledge and that he was an exceptional critical thinker. He provided us with reassurance that he would be by our side until we made a sale, and for that, we are very grateful. What we appreciated most about Samuel was, he had strong ethical standards, and he displayed professional and respectful conduct throughout the sale process. When it came to Open Home time, Samuel was very punctual and made us feel like we were always his number one priority. We found Samuel to be a very amicable young man. He communicates well and he gave us honest verbal and written feedback on a weekly basis. We also really appreciated that Samuel was always front and centre at our Open Homes. We signed with Samuel and he did every Open Home, NOT his 2IC. When you are choosing your agent, this would be my number one piece of best advice, make sure you get the agent you are actually signing up for. In our opinion, Samuel is a strong negotiator, he definitely understood the dynamics of bringing the vendor and the purchaser together so that they both felt the best outcome had been achieved. Samuel answered every question we had for him, from who should we trust as our removalist; to, can you see if we can rent our apartment back after the sale settlement. If you are looking for an agent who is diligent and has empathy and patience under pressure, then I would highly recommend that you call 0412 300 774 and ask for Samuel Thompson.

We were the purchaser of a property with Samuel. His service was professional, forthright, and transparent. He built good rapport and understanding of our needs and as such was able to work effectively with both parties to achieve a good outcome for all. We would recommend purchasing with Samuel if you are looking to purchase in the Canberra region.

Luna is always calm and professional. She showed great patience with us throughout the entire process, and I believe she demonstrated the same care and professionalism when communicating with the buyer. She has a great character both as an agent and as the leader of her company. Luna was very proactive and made sure nothing delayed the sale of our property. For example, when we missed some emails and the payments for advertising or staging were delayed, she kindly helped cover the costs in advance to keep everything moving forward. We have worked with Luna for many years and she has helped us sell multiple properties. Over time, we have built a great level of trust with her. We truly appreciate her professionalism, dedication, and support.

Ricky helped me with every detail involved in selling the property, including arranging the staging, photography, and coordinating with my Airbnb manager to organize everything. The whole process was very smooth, and I didn’t need to do anything myself. Moreover, the property was sold within one week and at the expected price. Ricky not only satisfied us as the seller, but must also communicated very well with the buyer, helping them make such a quick decision.

Jamie helped us sell our home in Kaleen. From our first chat, their knowledge of the local market and trends was clear. When our first buyer pulled out, Jamie stayed calm and bought a backup offer to the table within 48 hours. Jamie made a stressful process easy and got us a great price. Will be the first call if I'm ever selling again!

Being a former resident of the area Jamie was across the brief. He also came up with options on how to improve the spaces which was handy.

Courtnie was excellent throughout the whole process. She kept us up to date at every stage, was very efficient, and always made sure our questions were answered. Despite being very professional and efficient, she was also friendly and approachable, which made the whole experience much easier. We really appreciated Courtnie’s dedication and the effort she put into helping us through the purchase of our new home. We would definitely recommend her to anyone looking for a great agent!