One stop shop, good negotiation skills and very professional in his dealings with us

Edward is a great communicator and very well organized. He made the whole process of selling our house easy, taking care of us every step of the way

We first met Derek a few years ago when considering another property, and he made a very positive impression from the start. Recently, we purchased our forever home through him at Baston & Co while living remotely, and his professionalism, honesty and communication were excellent throughout. Derek went above and beyond by providing detailed video walkthroughs of the property, which gave us great confidence in our decision. He was always responsive, answered all our questions thoroughly, and made the entire process smooth and stress-free. We wouldn’t hesitate to work with Derek again and highly recommend him to anyone looking to buy or sell a property.

Anil always return my phone calls and is pleasant to talk to. He is willing to negotiate with terms and conditions and deals with the seller and buyer fairly. He has good market knowledge of the area for the sale of the unit and I like the OPENN system as it provides the seller up-to-date information on offers. Anil is very professional and always provide feedback to me in a timely manner.

Buying our first home was made as stress-free as possible thanks to Edward and his team. From day one, they demonstrated excellent management and organisational skills, clearly guiding us through every step of the process. We were always able to reach someone from the team whenever needed, which gave us great peace of mind. We can't wait to start living in our new space and feel quite confident that we made a good choice. We will be recommending Edward & his team to our friends and family.

Edward was amazing, if you want to sell your property, he is up there with the best of the best. Amazing communication skills and has integrity. Next time I wouldn't even bother looking around and would just go back to Edward. Here is our story. We have been considering selling our investment property for 2 years. We had an appraisal from Edward and other agents 18 month ago but were not ready to sell. In March we reached out to several agents to get a new appraisal. A few valuations came in, some were similar. It was apparent how some agents have got lazy with a strong market; several didn't even bother to call - it was just sms/email with a value range. It wasn't just about price we needed an agent that was going to sell and make an effort. Edward was different from the get go. He called on a Sunday, had a long chat on the phone. His energy and passion was fabulous. His ability to build trust and rapport was amazing. His communication skills are very strong. He even managed to get our tenants to rearrange their furniture to help display our property better! Not just for photos but the home open too. We got top dollar, had several offers, he created urgency. Sold in 1 home open with several strong offers. He communicated, was always available even when overseas and has a strong team in the office that communicate. He's not a cheesy salesperson so as a buyer you would also want to buy from someone like him too. We would use him again and would highly recommend any sellers to use him to sell your property. The whole process was made to be as stress free as possible, it was quick and he made it a pleasant experience. Thanks again Edward.

We initially engaged with a number of local agents but didn’t feel completely satisfied. Fortunately, we came across Mark at a home open in the area and asked him to come over for an appraisal. From the outset, we were clear about our expectations, and unlike some agents who focus on a quick turnaround, Mark went above and beyond to ensure our property was a top priority. His professional yet friendly approach really stood out, and he took the stress off our shoulders by managing the entire process from start to finish. Not only did we find a fantastic agent, but we also feel like we’ve gained a genuine friend along the way. If you’re looking for an agent, we highly recommend giving Mark a call you won’t be disappointed.

Derek has great market knowledge of Vic Park and is very easy to deal with. Highly recommend using this company.

I had an absolutely outstanding experience working with Edward Lim from Ray White ELG, and I truly can’t recommend him highly enough. Buying a property sight unseen can be incredibly stressful, but Edward made the entire process feel seamless and effortless from start to finish. His communication was exceptional—he consistently kept me updated, checked in regularly, and made sure I felt confident every step of the way. He went above and beyond by providing detailed videos and insights, which made a huge difference in helping me make informed decisions from afar. What really set Edward apart was how proactive he was. He was always ten steps ahead, anticipating what needed to be done before I even had to ask. Every detail was handled with precision and care, and it genuinely felt like he was looking out for my best interests throughout the entire journey. Because of him, what could have been a complicated and overwhelming experience turned into something smooth and stress-free. He made my life so much easier, and I always felt reassured knowing everything was being taken care of. It was also great finally meeting him in person during the final inspection—it just confirmed the level of professionalism and dedication he showed from day one. I’m incredibly grateful for all his support and wouldn’t hesitate to recommend Edward to anyone looking to buy or sell. An absolute standout in the industry.

Derek was very welcoming and accomodating to any requests and guided us through the process. He was upfront about the property and all features very early on in the process and there was no surprises. He communicated extremely well that I always knew where we were in the process and what were the next steps. Overall, it was a highly positive experience.