Our agent took the time to consult us and hear our side of the story after an unfair reference was given. Thanks to her understanding and the time she put in to seek other info we could include instead, we could let our suitability shine, and were able to move into our dream home.
Downton Property
So far very impressed with level of professionalism exhibited with Nat (and Shanae). Good level of communication right from the start - very thorough with finding the right tenant and ironing out any issues. No hesitation in recommending to others.
Downton Property
Downton was very helpful and made our transition from renting our home out to renting another seamless, they manage both properties. We have found Downton to be very professional and to have great communication. As first time landlords/tenants we are very pleased having Downton as our agency supporting us.
Downton Property
Being a first time investor, our apprehensions were put to ease. They are reliable, committed and hardworking. Special thanks to Nat and Shanae for being supportive during this uncertain times.
Downton Property
We live interstate and Downtow property have looked after our property since we bought it three years ago. They have been nothing but brilliant. The service is impeccable and they have worked hard during the lockdown to secure us new tenants and also do regular updates on our property. Can not fault the friendliness and quick responses, best customer service.
Downton Property
The Downton Property team have worked incredibly hard during Covid-19 restrictions to secure a quality tenant for our property. Nat and the team are extremely professional, have great market knowledge and take care of everything. The teams communication is second to none and their open honest approach is nothing but professional. I highly recommend Nat and the Downton Property team to anyone who wants a hassle free professional team to manage their interests.
Downton Property
We were very happy with the staff at Downton Property. They managed our property well and their communication was terrific. We believe they were fair to both ourselves, as landlords, & to our tenants. Their knowledge of the industry & communication was excellent. They were always friendly & provided additional support/guidance when needed eg. During the COVID-19 restrictions. Very professional. Congrats on the great team you have!
Downton Property
Nat and Shanae have been excellent in all aspects of managing our properties. We cannot thank them enough! We are new customers and have been made to feel welcome and that nothing is a problem. From finding us new tenants in the current environment, through to organising repair works, the team has been fantastic in their prompt communication and their approach to meeting our needs. We have absolutely no hesitation in recommending Downton Property for any of your property management needs. Big thanks to Nat and Shanae.
Downton Property
Made a difficult time seamless and manageable. Managed all the fiddly bits with professionalism kindness and timeliness. Minimum time to find tenants even in these unpredictable times
Downton Property
Couldn’t be happier. Efficient, cheerful, prompt service and.....a Result!
Downton Property
My husband and I recently purchased a rental property and approached Downton Property to manage this on our behalf. Our request was passed onto Nat Yaxley who came and viewed the property, gave us recommendations of a market rental price and all the required information regarding the process. Nat had great market knowledge and helped us find excellent tenants within a few weeks. I would highly recommend Downton Property.
Downton Property
Mikayla and Jamie have been so helpful during the initial commencement of our property being managed. We were new to the game, and Downton Property have made it a stress free and honest process. They are prompt in responding to questions and requests and the reports provide clarity and reassurance.
Downton Property
