Our profile

Our reviews

  5  
439 reviewsacross 28 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
Was this helpful?
Buyer review
Great to deal with
over 3 years ago
Great to deal with

We purchased a property in Claremont and Susan was the seller's real estate agent. Susan was great to deal with. She was friendly, responsive, helpful and authentic. Dealing with her made the transaction run simply and smoothly. I would highly recommend Susan to others.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Excellent, super efficient service.
over 3 years ago
Excellent, super efficient service.

Excellent, super efficient service. Everything was easy and the above and beyond extra services such as design consultation during the pre-sale phase and the packing boxes package, were all lovely unexpected extras. I can see why DUET are acing the real estate selling scene.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Knows the market well
over 3 years ago
Knows the market well

Michelle and the Duet team were friendly throughout the entire sales process. Michelle knows the market very well and looked after us throughout the sale.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
a pleasure to deal with
almost 4 years ago
a pleasure to deal with

an excellent agent. Made the transaction seem easy.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Sensational!!!
almost 4 years ago
Sensational!!!

Susan and her team were amazing to work with. Everything from the first meeting through to settlement was so easy. Her expert local knowledge meant she set realistic sales expectations and provided great advice to ensure we got top dollar.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Excellent experience working with Susan James.
almost 4 years ago
Excellent experience working with Susan James.

Professional, personable and tenacious. All dealings with Susan were excellent in every way. She negotiated a difficult deal with diplomacy and perseverance. Her communication skills are outstanding.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Superb!!!!
almost 4 years ago
Superb!!!!

Susan was an amazing negotiator and also very professional and fun to deal with. Attention to details was spot on. Deal with no one else!!!! Therese Donovan

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Selling the Family Home.
almost 4 years ago
Selling the Family Home.

Selling the family home after living there for 37 years was not only emotional but daunting. Susan demonstrated a sound understanding of the current market which was important as I knew I was selling during a period of change. My federation house of 1916 had been lovingly restored maintaining all the decorative features of the era with a unique extension which also incorporated features of the early 20th century. I needed a real estate agent that valued how the house had been restored and Susan fit the bill. Throughout the whole process Susan managed all procedures well, communicating honestly and openly again something I valued. She is highly professional bringing a joy to selling giving the vendor confidence in both herself and the Duet real estate agency.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Duet provided quality service!
almost 4 years ago
Duet provided quality service!

Duet provided quality service from appointment through to settlement. A clear strategy was advised and a calendar of tasks was set. The deadlines were tight but the team of professionals at Duet completed the staging, marketing materials & maintenance on time and to a high standard. The house looked amazing & the first home open drew strong interest. Michelle was effective in negotiating a strong offer & providing advice. This allowed me to remain calm & make good decisions.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Sensational Susan!
almost 4 years ago
Sensational Susan!

Susan has an incredible knowledge of the current and past history of Claremont. Her advise on preparing our home for sale was great. We found Susan to be extremely frank and honest in all matters and at all times offered us sage advice. If you are considering selling your home we would have no hesitation in recommending Susan.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Susan is a very professional and comforting real estate agent to deal with.
almost 4 years ago
Susan is a very professional and comforting real estate agent to deal with.

Susan was a delightful person to deal with in every respect of the sale of my mother's home. She responded incredibly promptly to all phone calls and emails and texts and communicated clearly at each point throughout the process.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Enjoyed the process of selling our house with Michelle
almost 4 years ago
Enjoyed the process of selling our house with Michelle

Very professional and knowledgeable. Enjoyed the process of selling our house with Michelle. She was reassuring and confident.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
169 - 180 of 439
© 2026 RateMyAgent