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Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
Perfect experience
over 3 years ago
Perfect experience

Having recently purchased a house via Susan, we knew that we wanted Susan to sell our existing home. Everything was clear and precise and Susan kept us informed through the process. All dealings were professional, courteous and Susan kept to her word through the whole process. From both a past buyer and seller through Susan, we recommend her unconditionally.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Professional, personable and efficient
over 3 years ago
Professional, personable and efficient

Susan demonstrated a comprehensive market knowledge and presented an efficient and professional strategy all while being exceptionally social and friendly. Susan provides the balance between providing realistic and achievable outcomes whilst leaving no stone unturned to achieve an optimal seller outcome. Could not rate highly enough.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Happy experience
over 3 years ago
Happy experience

Susan James and her PA Sharon Leong were great through the whole process. Susan made the deal happen and Sharon assisted in the details and the transition. Don’t know how I would have managed without Sharon. Couldn’t fault them. I have no hesitation in recommending Susan and her team.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Highly recommend and endorse Susan to represent your sale
over 3 years ago
Highly recommend and endorse Susan to represent your sale

Not the first time we have engaged Susan to sell our property, and won't be the last. Susan is honest, upfront, to the point, and focused on what outcomes you're looking for no matter what you're looking for in your sale process. I'll be the first in recommending and endorsing Susan to represent the interests of my friends and family.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
More than a real estate agent
over 3 years ago
More than a real estate agent

Susan James absolutely exceeded our expectations when she sold our home. She is very organised, amazing at communicating, exceptionally knowledgeable about all things real estate and above all she is honest and straight talking. She is not your average real estate agent, she is smart, transparent and has an amazing database of potential buyers. We sold with her whilst living aboard and she managed every single detail. Our tenants vacated, she arranged all the necessary workmen for maintenance, showed through potential buyers (without even advertising the property) and sold our house less than 7 days after the tenants had left. And most importantly she sold our house for a great price.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Exceptional buyer experience with Susan James
over 3 years ago
Exceptional buyer experience with Susan James

Our experience with Susan was simply superb. Her expertise, professionalism, transparency and good humour were unparalleled as compared to the other agents we had dealt with over the past few years. Susan was ably assisted by Sharon, who was extremely competent, generous and kind throughout the process. We would not hesitate to recommend Susan and her team to future sellers and buyers alike.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Michelle and her team are extremely professional, trustworthy and knowledgeable!
over 3 years ago
Michelle and her team are extremely professional, trustworthy and knowledgeable!

After purchasing our new property through Michelle and Jake we now know why they are the leading agents in Nedlands. Michelle and her team are extremely professional, trustworthy and knowledgeable. A big thank you to Michelle and Jake for helping us buy our new family home.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Michelle and Jake were amazing!
over 3 years ago
Michelle and Jake were amazing!

Michelle and Jake were amazing in their mission to find our dream home. They then helped us clear, prep and stage our previous home in no time flat and sold it on the first home open at a number that was beyond what we thought we could get. The whole team at DUET went above and beyond for us and we are eternally grateful to them and can whole-heartedly recommend their services to any potential buyers and sellers!!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
We received an excellent result!
over 3 years ago
We received an excellent result!

We received an excellent result with the sale of our home, all due to the effort put in by Michelle and her team. Michelle has great market knowledge and communicates with detail, transparency and is incredibly efficient. The coordination of the campaign and execution were all efficient and flawless. It was our pleasure to have Michelle as our agent. She really listened to our needs.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Susan did a great job in every respect
over 3 years ago
Susan did a great job in every respect

Susan knew what she was doing, advised me well and got a very good price for me; I would recommend her to any seller.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Highly recommend Susan - she is an exceptional agent!
over 3 years ago
Highly recommend Susan - she is an exceptional agent!

Susan is by far the most competant real estate agent I have ever dealth with and I cannot recommend her highly enough. Not only is she a lovely person but she is a skilled negotiator and excellent communicator. Nothing is too much trouble for her. She always goes above and beyond. The team at Duet are equally as impressive. I have always had outstanding service and support from everyone there. This is the third home Susan has sold for me and I couldn’t be happier with the outcome of all three sales. It is always a pleasure working with Susan - she is just the best!!

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Michelle was knowledgeable on the market!
over 3 years ago
Michelle was knowledgeable on the market!

It was evident Michelle was knowledgeable on the market, particularly our suburb and we appreciated her warm and down to earth manner. She was encouraging when we needed it and at the end of the day achieved a good outcome for us. We highly recommend Michelle and associate Jake to anyone considering selling their home.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
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