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Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
Put your trust in Susan
over 3 years ago
Put your trust in Susan

I was recommended Susan via word of mouth and I cannot speak highly enough about her. The hype around the Perth property market at the moment is so contradictory. Susan gave real-time advice on present market conditions and with her experience and historical knowledge on the western suburbs property market got an outcome that exceeded my expectations. Susan’s a skilled negotiator and exceptional communicator. Honestly, just trust her advice, she knows what she is doing.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Spectacular
over 3 years ago
Spectacular

Susan has a first-rate reputation in the Perth Western Suburbs, particularly in the Claremont area, and had previously sold two houses in our street. Both those owners recommended her. Susan gave us valuable advice regarding staging and marketing. The day after the first 'home open' she came to us with three offers, two of which were well above our expectations. During the sale process she was constantly in touch and responded quickly to any concerns. We have been highly impressed with her professionalism and that of her office. We were astounded to sell our home so quickly. She exceeded her own reputation.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Queen Kerr of Real Estate
over 3 years ago
Queen Kerr of Real Estate

Queen Kerr of Real Estate, Michelle, Jake and the DUET team were outstanding in their consistently helpful, friendly and utterly professional service. Eight years ago Michelle sold me the the property I recently sold. She makes it her priority to be at the cutting edge of marketing and very personalised service. As well as the successful sale of my property with multiple offers, she assisted me through hair-raising times negotiating offers on a couple of properties to purchase.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Michelle made the sale a stress free and easy process
over 3 years ago
Michelle made the sale a stress free and easy process

Michelle made the sale a stress free and easy process. She organised everything from staging to garden maintenance. She even helped secure a rental for us! Jake and Kate were fantastic too and we couldn’t be more happier with the final result.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Susan is reliable, professional and energetic.
over 3 years ago
Susan is reliable, professional and energetic.

Susan made the process of selling our home a pleasure. We appreciated her friendly, honest and positive attitude which helped to quickly sell our home. We trusted her suggested strategies to market our property and negotiate with potential buyers. Susan made the process easy and we were delighted with the result. 👍🏻😊

Susan James

Susan James

  4.9   (392 reviews)
Seller review
I chose Michelle due to her success in selling houses in my neighborhood.
over 3 years ago
I chose Michelle due to her success in selling houses in my neighborhood.

I chose Michelle due to her success in selling houses in my neighborhood. In talking to her she gave me confidence that she has a good handle on the local real estate market and would be able to achieve a good price for my house. This proved to be the case. I also appreciated the one stop shop service that Michelle provides, whereby Michelle and her team manage the whole pre-sale process, which made the sale process a lot easier for me.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Exceeded Expectations
almost 4 years ago
Exceeded Expectations

When we had the opportunity to buy a new property and needed to sell ours quickly and get the best price possible we rang Craig. He trusted us and we trusted him and without anything in writing he put the process in motion immediately. His stylists dropped everything and came the next morning, Craig had a list of potential buyers through the next day and we had a signed up buyer the next. Craig's professionalism and the absolute trust and confidence he gave us made the process a pleasure. Thank you Craig.

Craig Gaspar

Craig Gaspar

  5   (34 reviews)
Buyer review
Kindly, considerate and capable
almost 4 years ago
Kindly, considerate and capable

Susan was great to deal with as a - from the first home open through to post-settlement - Susan was polite, engaging, diligent and responsive to all enquiries and requests. Based on our experience as a buyer, we had no hesitancy in getting Susan to subsequently list and sell our home.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Professional, friendly and efficient
almost 4 years ago
Professional, friendly and efficient

I am very pleased that we chose to sell our house through Susan. She was very friendly, open and approachable and clearly had expert knowledge of the Claremont area. The whole process ran very smoothly and Susan dealt any issues as they arose, with minimal involvement by myself. I was very happy with the result and would have no hesitation in appointing her again.

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Exceptional service from a buyers point of view
almost 4 years ago
Exceptional service from a buyers point of view

I have dealt with alot of real estate agents in the past however Susan and her team have exceeded my expectations. Not only did she do an exceptional job of acting in the best interest of her client (the vendors) as she was able to negotiate the best price out of me, but also conducted the transaction with professionalism and integrity by also looking after me (the buyer) by ensuring that the seller upheld up their obligations without any inconvenience or hassle to me. Our transaction wasn't straight forward however because there was always open and timely communication, the whole transaction felt seamless. Even my settlement agent commented at how easy it was to deal with the entire team. If I ever were to sell a property in the future, she would definitely be the first one I'd call. The highest compliment to her and her team. I couldn't recommend her more!

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Clear and Precise
almost 4 years ago
Clear and Precise

Susan used her knowledge of the current market to get the best possible price for the seller. She was clear and precise when giving us the information required about the selling process. We achieved a successful result and Susan’s communication through the entire process kept us informed of any current changes.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Meticulous Professional
almost 4 years ago
Meticulous Professional

Susan opened our home on the Sat and the following Sunday, by Wednesday we were presented with an unconditional offer. We prepared the house for sale and approved all her recommendations to market the property. Her sales plan had been well conceived. No doubt her manner and professionalism appeals to both the seller and buyer. We were delighted with the outcome. We would recommend Susan to any prospective buyer or seller. her grasp of the market was uncanny. Ten years previous we had listed our home with another high profile agent for a couple of months, when it didn't sell, we moved our listing to Susan and it was sold in two weeks. Call it lucky, no, call it effort.

Susan James

Susan James

  4.9   (392 reviews)
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