Our profile

Our reviews

  5  
437 reviewsacross 28 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Buyer review
Excellent!
over 3 years ago
Excellent!

This was our first time buying a house and there were many uncertainties around it. Susan however made the housebuying process so effortless. Very professional, approachable at all times and hardworking! Be it morning or night, she answered our queries without any delays!

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Very happy
over 3 years ago
Very happy

We were very happy with Susan, she looked after us professionally,ethically and successfully. We would absolutely recommend as an agent.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
The best of the best for sure!
over 3 years ago
The best of the best for sure!

From the outset I knew Susan was going to be the best agent for the sale of my mother's house in Claremont. When I mentioned to friends that I had met with her, everyone knew her or of her reputation and highly recommended her and Duet. She knows the market and the area like no other, has insight and deep knowledge. She is a polished professional but also a great person. She and her team were a delight and the whole experience was so much better than I could have hoped for. The house was well received and sold quickly after only a week or so on the market and we were very happy with the great result.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Perfect experience
over 3 years ago
Perfect experience

Having recently purchased a house via Susan, we knew that we wanted Susan to sell our existing home. Everything was clear and precise and Susan kept us informed through the process. All dealings were professional, courteous and Susan kept to her word through the whole process. From both a past buyer and seller through Susan, we recommend her unconditionally.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Professional, personable and efficient
over 3 years ago
Professional, personable and efficient

Susan demonstrated a comprehensive market knowledge and presented an efficient and professional strategy all while being exceptionally social and friendly. Susan provides the balance between providing realistic and achievable outcomes whilst leaving no stone unturned to achieve an optimal seller outcome. Could not rate highly enough.

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Happy experience
over 3 years ago
Happy experience

Susan James and her PA Sharon Leong were great through the whole process. Susan made the deal happen and Sharon assisted in the details and the transition. Don’t know how I would have managed without Sharon. Couldn’t fault them. I have no hesitation in recommending Susan and her team.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
Highly recommend and endorse Susan to represent your sale
over 3 years ago
Highly recommend and endorse Susan to represent your sale

Not the first time we have engaged Susan to sell our property, and won't be the last. Susan is honest, upfront, to the point, and focused on what outcomes you're looking for no matter what you're looking for in your sale process. I'll be the first in recommending and endorsing Susan to represent the interests of my friends and family.

Susan James

Susan James

  4.9   (401 reviews)
Seller review
More than a real estate agent
over 3 years ago
More than a real estate agent

Susan James absolutely exceeded our expectations when she sold our home. She is very organised, amazing at communicating, exceptionally knowledgeable about all things real estate and above all she is honest and straight talking. She is not your average real estate agent, she is smart, transparent and has an amazing database of potential buyers. We sold with her whilst living aboard and she managed every single detail. Our tenants vacated, she arranged all the necessary workmen for maintenance, showed through potential buyers (without even advertising the property) and sold our house less than 7 days after the tenants had left. And most importantly she sold our house for a great price.

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Exceptional buyer experience with Susan James
almost 4 years ago
Exceptional buyer experience with Susan James

Our experience with Susan was simply superb. Her expertise, professionalism, transparency and good humour were unparalleled as compared to the other agents we had dealt with over the past few years. Susan was ably assisted by Sharon, who was extremely competent, generous and kind throughout the process. We would not hesitate to recommend Susan and her team to future sellers and buyers alike.

Susan James

Susan James

  4.9   (401 reviews)
Buyer review
Michelle and her team are extremely professional, trustworthy and knowledgeable!
almost 4 years ago
Michelle and her team are extremely professional, trustworthy and knowledgeable!

After purchasing our new property through Michelle and Jake we now know why they are the leading agents in Nedlands. Michelle and her team are extremely professional, trustworthy and knowledgeable. A big thank you to Michelle and Jake for helping us buy our new family home.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Michelle and Jake were amazing!
almost 4 years ago
Michelle and Jake were amazing!

Michelle and Jake were amazing in their mission to find our dream home. They then helped us clear, prep and stage our previous home in no time flat and sold it on the first home open at a number that was beyond what we thought we could get. The whole team at DUET went above and beyond for us and we are eternally grateful to them and can whole-heartedly recommend their services to any potential buyers and sellers!!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
We received an excellent result!
almost 4 years ago
We received an excellent result!

We received an excellent result with the sale of our home, all due to the effort put in by Michelle and her team. Michelle has great market knowledge and communicates with detail, transparency and is incredibly efficient. The coordination of the campaign and execution were all efficient and flawless. It was our pleasure to have Michelle as our agent. She really listened to our needs.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
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