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Our reviews

  4.9  
166 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Landlord review
Great Property Management service
over 2 years ago
Great Property Management service

My previous PM agency was sold to Helen Munro real estate and since taking over I have had a positive experience. They were able to advertise the property for a market price and secured tenants also in a very short time. Highly recommend their services.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Professional and Helpful
over 2 years ago
Professional and Helpful

Helpful and knowledgeable staff. Helped my Fiancè and myself out to source a beautiful rental that was more suited for our needs and our growing lifestyle and family.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Wonderful Professional Team
over 2 years ago
Wonderful Professional Team

The professionalism and service that we received as landlords with Helen Munro was second to none the best. They have abundant knowledge in the real estate sector, and made us feel relaxed about the whole process of renting out our property. Always kept up to date with all aspects of the property, and always asked about things that needed to be done. We would definitely choose Helen Munro over and over again, as they are definitely the leaders in property management.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
All very well done. No issues at all.
over 2 years ago
All very well done. No issues at all.

Munros are administratively very organized and efficient. Was advised tenants were moving. Was advised of suggested rent. Seamlessly offered a new tenant that had made an application after a tenant open house. Answered my questions and followed up with phone call. Received new rent agreement. All with several weeks to spare. I have no hesitation in recommending Helen Munro Property as rental agents in Townsville.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Excellence in Property Management and Customer Service
over 2 years ago
Excellence in Property Management and Customer Service

Having owned investment properties for some 25 years I have experienced my fair share of property managers. Until Helen Munro I can honestly say I was never happy with any of them. Helen Munro have been nothing short of superb. Their market knowledge, attention to detail and the systems and processes used ensures a timely, efficient and professional approach. For the first time in my property investing experience, I feel confident in the service being provided and the advice I am being given. I sincerely appreciate the proactive approach and the integrity and honesty of advice given.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Great professional service
over 2 years ago
Great professional service

I have been dealing with Helen Munro property for some years and appreciate their assistance and advice with tenants and the management of my property. I highly recommend them.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Great experience
almost 3 years ago
Great experience

Julie Stockham has been amazing to work with during the presettlement period and goes above and beyond to ensure I have information in a timely manner. Look forward to continue working with her!

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Quick and easy
about 3 years ago
Quick and easy

Viewed the property and loved the look of it. We heard back on our application the next day with extra steps we had to take, and we had secured the property by the end of the week. HMP made the whole process very easy quick, easy and stress free for us which we loved.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Brilliant service team
about 3 years ago
Brilliant service team

The team at Helen Munro Property could not be better. This is our first time in the property investment game and the team at HM have been outstanding in their communication, organisation, management of issues big and small and nothing is too hard for the team. They have developed a high level of trust very quickly, considering we have never met them and have certainly earned their already great reputation. It is so pleasing to find people of integrity that truly want to help you maximise your goals and outcomes.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Absolutely a gem
about 3 years ago
Absolutely a gem

Helen Munro are the best agencies. They have helped me out so many times. If works need to be done they are straight on it. Never have any issues at all. Easy to get alone with since 2021. Around service is 110%. Hope to be with them for many years to come. Well done Helen Munro team. Your the best

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Totally satisfied
about 3 years ago
Totally satisfied

Big shout out to Helen Munro Property. This is our 2nd rental place and could not be any happier with the service we have had. Fast, efficient, and effortless. The staff are excellent, polite, friendly. Thank you for making renting a property stressfree.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
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