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Our reviews

  4.9  
166 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Tenant review
Rental property
over 3 years ago
Rental property

Great communication and service, and process was easy to complete and get my unit highly recommended

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Good professional service
over 3 years ago
Good professional service

As an investor from Sydney I need a local agent who will attend to the day-to-day management of my property, liaise with tenants and strata managers, and keep me involved in the decision making. Helen Munro Property delivers in style. Furthermore, owners living in the complex have seen the team in action and subsequently become Helen Munro clients themselves.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Number One Thumbs Up
over 3 years ago
Number One Thumbs Up

After many years of being stuffed about by males and air-head 20 somethings in our properties elsewhere, we finally settled on a full-on female crew from which we never looked back and decided to do the same in Townsville with Helen Munro. Good choice. All staff excellent, knowledgeable and thorough. I watched them taking over the property from DHA and it was superb: meticulously accurate and careful. Julianne Delforce knows her stuff and I have no hesitation in recommending her as a managing agent due to her honest and get-on and get-it-done approach. She now manages two properties for us in Townsville and I recommend her (and the rest of the staff) for those looking for property management.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Outstanding
over 3 years ago
Outstanding

Could not have asked for a more professional, helpful company to work with for renting our new investment property. Thoroughly recommend particularly if you are interstate and need local knowledge.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Very good service and support
over 3 years ago
Very good service and support

The team here has been very professional and helpful. I am a long way away from the area and they have made supporting the property easy and carefree from their capacity.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Customer service
over 3 years ago
Customer service

The real estate were very friendly and went out of their way to support our needs. Everything was organised in a timely fashion which allowed us to communicate clearly and concisely.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Very good and knowledgeable people
over 3 years ago
Very good and knowledgeable people

Very helpful and could not do enough for us

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Renting a house
almost 4 years ago
Renting a house

They were very helpful . Sent sms with reminders. A pleasure to deal with

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent moving experience
almost 4 years ago
Excellent moving experience

It has never been so easy to move. When I didn’t understand things or needed help staff were extremely supportive, communication has been amazing and issues to be fixed have happened straight away.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Great to deal with.
almost 4 years ago
Great to deal with.

Very professional and polite, helpful. No problems moving from one unit to the next. Nothing is too much trouble.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
great communication
almost 4 years ago
great communication

I find the communication fantastic. I love that they are onto any repairs required straight away. As an owner I want to keep my rental property in great condition. Emails answered promptly.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
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