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Our reviews

  4.9  
166 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Landlord review
Lovely attentive management services
over 2 years ago
Lovely attentive management services

My initial property manager had their portfolio rolled-over to Helen Munro after some unavoidable circumstances. They recommended Helen Munro for their proven record in the Townsville region, and since that transition, I have been really happy to have worked with them, and entrusted my property into their management. My property has presented a few issues, and Helen Munro has navigated these with professional and empathetic care. I am not a property owner for the sake of squeezing tenants for maximum rent, and I really like that Helen Munro shared these ethics with me.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Exceptional Service and Unmatched Expertise from Helen Munro Property
over 2 years ago
Exceptional Service and Unmatched Expertise from Helen Munro Property

I've had an outstanding experience with Helen Munro Property as my real estate agent. Their market knowledge is unparalleled; they provided invaluable insights and guidance that were crucial in managing my property. Communication has always been prompt and clear, ensuring I am kept in the loop at all times. The professionalism displayed by the entire team is commendable, making the process smooth and stress-free. Helen Munro Property goes above and beyond, and I highly recommend their services to anyone looking for a reliable and knowledgeable real estate agency.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Amazing Team
over 2 years ago
Amazing Team

I cannot thank the entire team at Helen Munro for their help in now obtaining 2 rentals. Their knowledge, experience and caring abilities has proven time and time again.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Highly recommended !
over 2 years ago
Highly recommended !

Helen Munro has taken over management of my property from incompetent agency after a few weeks of vacancy in a perfect manner, professionalism and efficiency. They managed to rent it out in a few days of advertising and found a perfect tenants. I couldn't reommended them higher !

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent
over 2 years ago
Excellent

I couldn’t be happier with the service I have received. I have found the team to be very supportive and helpful in every way

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Fantastic Property Managers!
over 2 years ago
Fantastic Property Managers!

The team at Helen Munro are excellent. Quick communication, great service, good rates, and smooth systems, I would highly advise their services for anyone seeking quality property management.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
The best ones!!!
over 2 years ago
The best ones!!!

I had the best experience with Helen Munro Property. All the team it’s very polite and they help you in everything you need. I’m so happy because all the process was super organised and efficient. I highly recommend to work with them.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Exceptional Team - Julie and Julianne from Helen Munro PM
over 2 years ago
Exceptional Team - Julie and Julianne from Helen Munro PM

Absolutely stellar service from Helen Munro PM! Julie and Julieanne are delightful to work with. From the moment we secured our investnment properties these amazing ladies did not waster any time to find the best tenants on our behalf. They have been incredibly professional, attentive, and they gunuinely care. We are from interstate, knowing our property manager is looking after our rental property is invaluable. They've demonstrated a level of care and attention to detail that surpasses our expectations. They handle every aspect of managing our property with professionalism and efficiency, ensuring that both our tenants and the property itself are well taken care of. Their proactive approach to maintenance and communication means we can trust that any issues will be promptly addressed, allowing us to focus on other priorities with confidence. We couldn't be happier with the service provided by Julie and Julieanne and would highly recommend them to anyone seeking reliable and trustworthy management for their rental property."

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Excellent support during difficult times.
over 2 years ago
Excellent support during difficult times.

After constant issuses with tenants and multiple complaints coming stright to me from multiple nieboroghs and property management being extremely hostile, promised one thing and delivered another thing. Having tenant conduct activities within the property without our or management consent. Munro Property finally delivered outcome and peace of mind for us, with their regular communication and reassurance considering we do not reside in the same state.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Great experience! Very Knowledgeable team
over 2 years ago
Great experience! Very Knowledgeable team

Really great team to work with. Guided me every step of the way to tenant my property. Really experienced and friendly team!

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Excellent Property Managers
over 2 years ago
Excellent Property Managers

Helen Munro Property, provides excellent service, communication and support. I would personally recommend selecting Helen Munro Property as a highly reliable property management team. They are proven to provide quotes and make sure the work is done in a timely manner for general maintenance and repairs. They are proven to advertise, review and provide tenancy applicants at high quality in a timely manner and have excellent market knowledge to determine suitable rental rates.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
They are very helpful
over 2 years ago
They are very helpful

Worth it to use Helen Munro's property They have everything for you.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
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