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Our reviews

  4.9  
166 reviewsacross 37 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Tenant review
Professional, understanding and helpful
almost 4 years ago
Professional, understanding and helpful

I was running out of time for a house and Helen Munro went above and beyond to go out of their way to offer my partner and myself a new home.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Excellent and wonderful staff
almost 4 years ago
Excellent and wonderful staff

From the first moment I walked into the office looking for a home for my family they have been nothing but helpful. We managed to find a home they have supported us shared there knowledge on how to do things and helped us every step of the way. From moving into our home they have always been available for the little things and when I had to have surgery on my hand same time as house inspection they gave me that extra week which was so appreciated. I would and do receive them to everyone

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Weight off my mind
almost 4 years ago
Weight off my mind

I have just given my property to HMP and found the process very easy, quick as lightening, and have enjoyed the demeanour of the staff, as they are real, old school, down to earth operators. This team makes it easy to run your rental.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Friendly and efficient
almost 4 years ago
Friendly and efficient

Helen Munro are great to deal with. Property maintenance is always done in a prompt manner. The staff are professional, friendly, helpful and quick to reply to any requests. I have found renting with them a pleasure.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
The BEST Real Estate Agency in Townsville
about 4 years ago
The BEST Real Estate Agency in Townsville

We have been with Helen Munro Property for over 8 years as Tenants. Without a doubt, Helen Munro Property is the BEST Real Estate Agency in Townsville. The Professionalism and Compassion for both Tenant and Landlord is outstanding. All of the ladies in both Sales and Rentals are absolutely AMAZING. To all the Team at Helen Munro Property, a massive Thank You.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
High Quality Rental Service
over 4 years ago
High Quality Rental Service

The team provides professional high quality service. They promptly address maintenance issues, and keep me informed. They are great at finding good tenants.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Good communication
over 4 years ago
Good communication

Very professional service

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Tenant review
Respectful service
over 4 years ago
Respectful service

At all times throughout my dealings with Helen Munro Property staff I was treated with respect and courtesy. As a senior aged person this is not always the case so it was very refreshing to receive attentive service. Appointments for property inspections were always on time and the information provided was freely given. The processes required for completion of documentation after I had approval for my property were all very professionally handled and it really made everything go very smoothly. Staff were supportive and readily answered any questions I had. Thank you to all staff at Helen Munro Property.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Great Agency
over 4 years ago
Great Agency

Prompt with all enquires. Technology systems in place for all parties for maintenance requests - super easy to use. Professional and friendly. They work collaboratively as a team.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Great Agency
over 4 years ago
Great Agency

Very committed to looking after both Landlord and tenants

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Fantastic service
over 4 years ago
Fantastic service

Have been with Helen Munro property for over 17 years with my rental , totally recommended for all your needs, fantastic work ethic and wonderful staff

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
Landlord review
Fantastic team
over 4 years ago
Fantastic team

The Property team at Helen Munro have been looking after my properties for over a decade. In all that time I've never had any loss with payment of rent, had no damage done to the properties and they've always found me fantastic tenants. They maintain open, efficient communication with me at all times and have never failed in giving me professional advice when I've requested it. I wouldn't hesitate to recommend them to anyone with an investment property.

Helen Munro Property

Helen Munro Property

  4.9   (256 reviews)
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