We have an investment property in Townsville, and our experience with Helen Munro has been fantastic. To be honest, they are amazing when it comes to support and guidance. You receive professional expertise in every interaction, and the team consistently goes above and beyond. Currently, we are in the midst of an insurance claim because part of the garage ceiling collapsed. Helen Munro has reached out to the tenants and is addressing any questions they have. They are also assisting me with the information I need to provide to my insurance. This team is truly remarkable.

Helen Munro Property

star   4.9   (475 reviews)

We had a fantastic experience renting through Helen Munro Property. They provided us with a beautiful home and were extremely professional throughout the process. Communication was excellent, prompt, clear, and friendly. Highly recommended!

Helen Munro Property

star   4.9   (475 reviews)

From the initial inspection through to the signing of our lease, the experience with Helen Munro was smooth and seamless. Very professional and communication was so easy and transparent. A great experience from the very beginning and couldn’t recommend them enough.

Helen Munro Property

star   4.9   (475 reviews)

McKinley Lord is very approachable and the process of finding a new apartment under Helen Munro is smooth

Helen Munro Property

star   4.9   (475 reviews)

I recently purchased an investment property and was recommended to use another property management business. Our property wasn’t renting and the communication was poor even with my constant attempts to understand any issues with the property and feedback from prospective tenants. After months of frustration and an empty property I contacted Helen Munro and they couldn’t have been more helpful. They visited my property that afternoon with a comprehensive list of issues that were likely putting off tenants eg. windows didn’t close, cooktop not working, A/C's not working etc etc. None of these issues were highlighted to me by the other agent even with my constant calls to understand any problems to resolve them apart from we should get the grass cut! Unbelievable! Kate and Julie have been SO helpful identify the issues, organising trades and keeping me updated on any issues and progress throughout with calls and emails. I can't thank the staff at Helen Munro enough for their prompt attention to our property which is now rented. Thank you so much!! If I could I would give you 10 stars ;-) Thanks team!

Helen Munro Property

star   4.9   (475 reviews)

Everyone has been extremely helpful and knowledgeable. The Helen Munro team go above and beyond to help.

Helen Munro Property

star   4.9   (475 reviews)

I previously had another agent managing my property, but unfortunately, the tenant at the time was not taking care of it, and the property ended up in a really poor condition. Julianne, who was managing another unit in the same complex, reached out to let me know what was going on. I decided to hire Julianne, and I’m so glad I did. She took immediate action had the property cleaned up, dealt with the troublesome tenants, and handled everything from start to finish. I didn’t have to lift a finger. Her service has been outstanding, and I honestly couldn’t be happier. Huge thanks to Julianne!

Helen Munro Property

star   4.9   (475 reviews)

The communication and professionalism from Helen Munro Property, was amazing. Any issues or questions that we needed answers to they were quick to resolve

Helen Munro Property

star   4.9   (475 reviews)

I’ve had a excellent experience so far with Helen munro

Helen Munro Property

star   4.9   (475 reviews)

Very open and friendly at viewing of property and phone calls. Very willing to help with no hesitation.

Helen Munro Property

star   4.9   (475 reviews)

The team at Helen Munro were very helpful with our moving process as we were impacted by the heavy rainfall earlier this year. They were efficient, effective and showcased excellent professionalism and assistance throughout the entire process. We were very appreciative for everyone involved.

Helen Munro Property

star   4.9   (475 reviews)

Highly recommend Helen Munro Property! Their team has been managing our investment property for years, and we've been consistently impressed with their professionalism, communication, and attention to detail. They've handled everything from tenant screening to routine maintenance with ease, taking a huge weight off our shoulders as property owners. Their expertise and proactive approach have ensured our property remains well-maintained and profitable. We appreciate their dedication and would confidently recommend them to anyone looking for reliable property management services.

Helen Munro Property

star   4.9   (475 reviews)