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Our reviews

  4.9  
160 reviewsacross 36 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, friendly, well-prepared, local expert, supportive, responsive, clear communication.
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Tenant review
Great timely communication and Informative.
7 months ago
Great timely communication and Informative.

Listing of the property was easy to find and get information on. Inspection time was convenient and informative. Communication with the managers and application process was very smooth and proactive . Staff were very informative and polite in regards to application process

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Excellent communication
8 months ago
Excellent communication

The team at Helen Munro have been the best to deal with. Very clear with the whole process and always let me know where it was up to and also proactive in getting things done.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
⭐️⭐️⭐️⭐️⭐️ Exceptional Property Management — Truly Stress-Free
8 months ago
⭐️⭐️⭐️⭐️⭐️ Exceptional Property Management — Truly Stress-Free

Outstanding experience from start to finish. The team managing my investment property are professional, proactive, and genuinely care about protecting and growing my investment. Communication is clear, issues are handled promptly, and nothing ever feels like too much trouble. It’s rare to find agents this reliable and switched on. Highly recommend to any investor wanting peace of mind and excellent results.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Professional, supportive, and a pleasure to work with
9 months ago
Professional, supportive, and a pleasure to work with

The property at 4A/4B Arila Street, Cranbrook was recently sold, and the experience with Tracy Chrome and the Helen Munro Property team was excellent throughout the ownership period. The rental team, maintenance team, and support provided during insurance claims were consistently helpful, responsive, and professional. The level of care and service made the entire process seamless and reassuring. Every interaction reflected a genuine commitment to their clients, and it is clear that the same high standard of service will continue with the new owners. It was a pleasure dealing with Helen Munro Property, and there is no hesitation in recommending Tracy and her team. Hopefully, paths will cross again in the future. Wishing the team a wonderful Christmas and New Year.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Great Management
9 months ago
Great Management

We had previously had our investment managed by another company and there seemed to be non stop issues. Helen Munro were recommended to us so we swapped property management. We couldn't be happier to date and fondly enough a lot of the previous issues have been rectified due to HM Pro Active management.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Tenant review
Easy to deal with.
9 months ago
Easy to deal with.

Helen Munroe and her team i found in Townsville are very easy to deal with and where happy to guide me through the whole process of Applying for the rental I’m now in. I would have no hesitation in recommending her team to anyone. )

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Highly recommend
9 months ago
Highly recommend

Helen Munro Property has been so knowledgeable in guiding us through our first landlord experience. They’ve been excellent in prompt communication and helped us to get our property ready for tenants with maintenance jobs.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Tenant review
Excellent old school agent.
9 months ago
Excellent old school agent.

Amazing agency, old school agent, who offers personal touches when sourcing the right home with the right tenants. You're not just a tick flick at the door when conducting an inspection.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
Excellent service
10 months ago
Excellent service

We are a new investor in the area and couldn't be happier with their service and help.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
Landlord review
High standard in attention to detail
10 months ago
High standard in attention to detail

The Helen Munro team have been switched on from day 1. We have been guided in getting our IP ready for lease every step of the way.

Helen Munro Property

Helen Munro Property

  5   (311 reviews)
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