NOVAK PROPERTIES
822 Pittwater Road, Dee Why, NSW, 2099, Australia
4.4 (19 reviews)
Meet the team
Get to know the 3 property managers at NOVAK PROPERTIES.
Head of Property Management
Senior Property Manager
Senior Property Manager
About us
Our reviews
19 reviewsacross 9 different locations, showing 6.
about 6 years ago
Novak Properties keep you informed
It is so good to have Branka and the Novak team to keep me informed during these stressful times as a landlord.
NOVAK PROPERTIES
about 6 years ago
Zero substance beneath the slick facade
As an owner of 4 rental properties living interstate, I rely heavily on my Agent to manage issues with tenants and the properties themselves in a timely and effective manner. However, unless you are willing to accept their lazy, minimalist approach to solving any issues that arise (which basically involves advocating the tenants' point of view, accepting damage as wear and tear / no fault, calling for a professional in lieu of asking a tenant to show some basic initiative etc), you will be forced to either actively intervene or simply grit your teeth as you're hit with high cost, poor quality outcomes that prove they really don't care about anything other than being paid their exorbitant percentage commission against rent received. Expect to make multiple follow-ups over an extended period before you see anything but the simplest of issues resolved. I have yet to experience a truly customer-focused (recognising the Landlord as their client) service-oriented Agency who do anything but drop the ball once their exclusive contract (licence to print money) is signed and the honeymoon period is over. I have grown to hate Managing Agents en masse over a period of more than 15 years as a Landlord. Novak are no different, I was naive to believe their hype and think that they might be.
NOVAK PROPERTIES
about 6 years ago
Branka and team
Branka and team have been superb over the years. It is now nine years since we first used Novak, with Branka at helm for most of them. Communication has been excellent as well as dealing with any issues with tenants.
NOVAK PROPERTIES
about 6 years ago
5 Star Service
Branka goes above and beyond, her communication and service is excellent
NOVAK PROPERTIES
about 6 years ago
Moderately Mediocre
Very hard to get a hold of, often reply 2-3 days later. Had to deal with one very rude staff member as well. On the whole, nice enough people but maybe taking on more than they can handle because communication is poor at best.
NOVAK PROPERTIES
Our rental properties
NOVAK PROPERTIES has 14 properties for rent and rented 376 properties in the last 12 months, showing 4, sorted by most recent activity
