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Our reviews

  4.9  
252 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, proactive, supportive, responsive, local expert, clear communication.
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Landlord review
Exceptional Service by Kayla
about 3 years ago
Exceptional Service by Kayla

I hope this message finds you well. Thank you for organizing the trade person for air con maintenance issue. Once again, thank you in organizing the trade person and ensuring that our maintenance concern was addressed promptly. We truly appreciate your exceptional service.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Best in the business!
about 3 years ago
Best in the business!

After meeting with a few agents I decided to get Kayla out to my property. From my first dealings with Kayla I knew she was the right agent to manage my investment. From the first meeting with Kayla to the ongoing dealings with her even after my property was leased Kayla’s communication has been faultless. She has been available at anytime to answer any questions I’ve had and has also kept me updated every step along the way throughout the whole process. Kayla’s knowledge on the process involved and the market was a cut above the other agents. If you’re looking for an agent to manage your investment then look no further than Kayla (you’d be silly to consider anyone else). I couldn’t recommend Kayla highly enough! If there’s a way I could give more than 5 stars I would! Thank you Kayla

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Thank you for all your help with leasing and managing our property
about 3 years ago
Thank you for all your help with leasing and managing our property

Thank you so much for all your help with leasing and managing our property. Kayla Fenech has ben great, and we are really grateful for her professionalism and market knowledge. She has been very proactive with things, and kept us in the loop with communication at every stage - even weekends. Thank you so much, Kayla. we really appreciate it.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Great service
over 3 years ago
Great service

I've been working with R&W Rooty Hill for over 10 years. Mel and the team really care about the property and maximising my returns.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Excellent communication, professional advice and prompt in action
over 3 years ago
Excellent communication, professional advice and prompt in action

Very much approachable, understands client’s requirements, listens carefully and demonstrates their professionalism through work. Would love to continue dealing with R&W more in the future.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
The Best Property Manager
over 3 years ago
The Best Property Manager

Melissa has been an amazing property manager. Her knowledge of the rental market exceeds any expectation I’ve had. I’m more than happy with the service from Melissa and her team at R&W Rooty Hill

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Efficient service & good communication
over 3 years ago
Efficient service & good communication

Provided a professional service in renting my property. Prompt reports issued following inspections. Good attention to detail in administration matters. Will use them again.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Tenant review
Very helpful and welcoming
over 3 years ago
Very helpful and welcoming

I came in with my toddler to sign a lease and they were warm and welcoming and made the whole process very easy and stress free

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Working with Richard & Wrench
over 3 years ago
Working with Richard & Wrench

For the past 5yrs I have found the Richard & Wrench team to be very professional in providing their services to my investment properties. I would like to make a special mention to Kayla Fenech & Rachelle Morris, both have provided above & beyond support.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Very professional
over 3 years ago
Very professional

They are very professional with great communication, market knowledge & information and fast response. Great experience to work with Kayla and her team.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Fantastic Team to Assist during and after
over 3 years ago
Fantastic Team to Assist during and after

R&W were really fantastic to help getting me a property and they assisted throughout the settlement. They have also helped getting a new tenant for my old property with providing right recommendations and selecting the right tenant. Thanks to Roy, Melissa and Paige who are very communicative.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Great Customer Service and Property Management
over 3 years ago
Great Customer Service and Property Management

Melissa and the R and W team are really professional, prompt with communicating and great to work with. They helped us find good tenants that look after our place, pay the rent on time and inspections are done regularly without us having to follow up. Glad to have made the switch and would happily recommend to others

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
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