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Our reviews

  4.9  
252 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, reliable, proactive, supportive, responsive, local expert, clear communication.
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Tenant review
Calmed our storm
over 3 years ago
Calmed our storm

My family and I have been extremely unfortunate in finding appropriate properties in the past. Having previously rented through R&W Rooty hill, the property managers Paige & Melissa were aware of our situation and were so understanding and did whatever they could to support as in finding a new property as soon as possible to avoid any further inconvenience to our family which we are extremely thankful for. They made the process as easy as possible with quick and clear communication that minimised the chaos of an already stressful time. They are always willing to listen and I believe they have gone above and beyond for us.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Very professional
over 3 years ago
Very professional

Title says it all really. Very professional and organised. They let me know if problems arise and immediatly offer solutions.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
A Trustworthy Partner for Rental Property Management
over 3 years ago
A Trustworthy Partner for Rental Property Management

I am writing this review to express my utmost satisfaction with R&W Rooty Hill which has been overseeing the management of my rental property. Their commitment, professionalism and dedication to their work have been nothing short of exceptional. From the moment I engaged their services, I felt reassured and confident in their ability to handle every aspect of rental property management. Kayla Fenech our property manager contact from R&W effortlessly handle the day-to-day operations, from tenant screening and lease agreements to rent collection and property maintenance. Her attention to detail ensures that every aspect of property management is meticulously managed, reducing any potential conflicts or issues. Moreover, Kayla’s knowledge of the local rental market is truly impressive. She have an excellent understanding of fair rental prices, ensuring that my property is competitively priced to attract quality tenants. Her proactive approach to tenant retention has resulted in minimal vacancy period. I cannot recommend this property manager highly enough. Their work ethic, effective communication, and exceptional management skills have made the rental property ownership experience hassle-free and rewarding.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Tenant review
Excellent real estate services
over 3 years ago
Excellent real estate services

From day 1 Richardson and wrench Rooty have been a blessing, Kayla, our property manager, has been very polite, friendly, easy to talk to and extremely helpful. Any issues get resolved instantly, it has been such a stress free renting experience. I can’t thank the team enough for their professionalism. A massive thanks to kayla and the team at R&W Rooty hill, I look forward to renting through you again in the future.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Well done
over 3 years ago
Well done

My experience with R&W Rooty hill was wonderful. My property manger Mellisa was always available and ready to help. Good work team R&W.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Great service
over 3 years ago
Great service

R&W rooty hill have always provided an outstanding service, making everything very easy to understand. Would highly recommend.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Tenant review
Really sincere property management. Hardworking and honest team.
over 3 years ago
Really sincere property management. Hardworking and honest team.

Kelly and Holly in property management team have attended to any issues I’ve had within a prompt and extremely compassionate approach. I am so happy with everything in my lease agreement, there was some repairs to be done in the process and they took in consideration of everything I needed to make this place my new home that I feel comfortable in. I am definitely keen on staying here for a while now and really looking after the condition of the place like it is my own. Very grateful for having property managers that are so sincere and dedicated to their work, they value building that trust and relationship between the tenant need’s and landlord’s needs. It’s so rare to find.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Exceptional service
over 3 years ago
Exceptional service

Kayla and staff at Richardson and Wrench Rooty Hill. As a Landlord, I am writing to compliment you on your exceptionally professional and courteous service you provided us. Kayla, many thanks for going above and beyond last week. I was attending my property to carry out a maintenance request and found the toilet was again blocked after a plumber attended one week earlier. I called Richardson and Wrench and was immediately forwarded to Kayla. She was immediately on the case and had the plumber reattend quickly and this time they completed the repairs correctly. As all Landlords know, as our properties get older they require more repairs and having a property manager who is always prompt, respectful and diligent makes dealing with these issues easy and stress free. Thank you Kayla, you are a credit to Richardson and Wrench and your assistance is greatly appreciated.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Excellent Agent
over 3 years ago
Excellent Agent

We have appointed and worked with Kayla as our agent from W&R Rooty Hills and absolutely was the excellent Choice and decision. Kayla had guide us all the way by informing us the local market, what the property requires to be ready for lease and the appropriate rental rate. As the first time landlord, we were in great need on this kind of information from someone who has this level of knowledge , integrity and experience in the local market. Kayla had leased the property within one week and half on receiving the keys at the rate we requested. That was quite impressive and we would like to thank her as well as the all R&W Rooty Hills team members on this outcome.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Property lease review
over 3 years ago
Property lease review

Kelly Cassar did an fantastic job at repairing my property after prior tenants damaged the property and left. All the repairs and maintainence was managed and undertaken in a timely manner. She found new tenants with good rental history to re-tenant the property. She assisted with any damage and insurance claims and went above and beyond to do her job. Highly recommended agent. Happy with R&W as my property agent.

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
Landlord review
Excellent Service and Support
over 3 years ago
Excellent Service and Support

We have recently leased our property through Richardson & Wrench at Rooty Hill. We have been very impressed with the professionalism , communication and outstanding customer service provided by Melissa Pavleska and her team. We can rely on Melissa to manage our property without any worries. I highly recommend the team!

Richardson & Wrench Rooty Hill

Richardson & Wrench Rooty Hill

  4.9   (740 reviews)
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