As a owner it is always a concern that your agent is capable and diligent. My experience has been made very easy with Robert (Property Manager) doing a terrific job, maintaining regular communication and personal service.
Schwarz Real Estate
I rented a property through Robert at Ratcliff Mathews Real Estate Agents in Dee Why. Throughout the whole process of arranging an inspection time, ensuring that the property was clean and ready for me to move in, to taking care of all the paperwork quickly and accurately, Robert was friendly and quick to respond to inquiries. The same level of friendly professionalism was evident when I wanted to break the lease early because I found a place closer to my mother. Robert managed to find a new tenant quickly, and was every bit as helpful with the move out process as when I moved in. Moving house can be very stressful, but the excellent customer service, attention to detail, and Robert's friendly, professional manner all helped to make the process as smooth as it could be. I'd happily use Ratcliff Mathews again, and especially recommend Robert Ljubic's professional attitude and customer service, whether he is dealing with routine matters or helping to find a specialist solution to my cat's unfortunate way of 'marking' his territory. Robert is an excellent communicator, always with a smile, and always with a positive attitude.
Schwarz Real Estate
So far so good! We’ve been in the apartment a month and Hannah has been amazing and super prompt with any issues raised.
Schwarz Real Estate
Easy to deal with and very responsive compare to some other agencies, we tried to call and check our application, however received no response. With Schwarz we knew what is the stage of our application. Impressed by their communication from both leasing agent and property management sides.
Schwarz Real Estate
We are very happy with the service we received from your friendly staff .
Schwarz Real Estate
Through COVID with first our Tennant on a reduced rental scheme, through to their exit, to re-letting we received excellent advice. This ensure maximum coverage of our rental shortfalls and make good through landlord insurance plus a focused cleanup of our unit before it was quickly re-let
Schwarz Real Estate
From the purchase of my apartment through to its rental to provide retirement income I have experienced polite and reliable attention in all aspects of my dealings with Ratcliff Mathews Real Estate. Their trustworthiness means I remain committed to using them as my real estate agent of choice.
Schwarz Real Estate
Highly recommend Domenic Coniglio and the team at Schwarz! They deliver beyond expectation: professional yet down-to-earth, straight up, highly knowledgeable, & super responsive in their communication from both a landlord's and renter's perspective. They are genuine in wanting a good outcome for both the landlord and tenant. I've done the trifecta and moved my whole property portfolio over to Schwarz and I haven't looked back. Platinum service. 10 stars!!
Schwarz Real Estate
Schwarz (LJ Hooker) Freshwater has been managing my investment property for over 10 years. I have always found them to be very professional, efficient and good natured. Always happy to help. Well done to all the staff.
Schwarz Real Estate
We have been dealing with Robert at Ratcliff Mathews and he has been a pleasure to liaise with for our most recent rental. A wonderfully professional and polite manner. We feel very comfortable and happy to know we have a real estate agent that is attentive and responsive to our needs.
Schwarz Real Estate
Great service, always available, always responds promptly, listens to our feedback and marketing suggestions. Understands that it’s a partnership working together for a great result. Thankyou. Mark n Kim Tibbey.
Schwarz Real Estate
Robert has provided excellent service and made the landlord experience a smooth and professional process. He has been a pleasure to work with.
Schwarz Real Estate
