We recently had the privilege of working with James Ramsay and his dedicated team during the sale of my parents’ well loved home (45 years). From start to finish, their professionalism, care, and expertise stood out. 1. Personalized Guidance: James and his team patiently walked us through every step of the process. They understood the emotional significance of selling a home after 45 years and made sure my parents felt comfortable at each stage. 2. Responsive Support: Penny and Chloe were incredible. They promptly addressed our queries and requests, providing unwavering support throughout. Their attention to detail and genuine concern made a world of difference. 3. Market Insight: Jessica and James were a dynamic duo. Their knowledge of the market was impressive, and they spoke our parents’ language. Their patience and empathy were evident, especially during this emotional time. 4. Going Above and Beyond: James went beyond the call of duty by visiting my parents weekly to discuss data and progress. Whilst my husband and I were on the phone. This personalized touch exemplifies their commitment to excellence. 5. Outstanding Outcome: Thanks to James Ramsay’s team, we achieved a fantastic result on sale day. Their expertise and caring approach truly made a difference. I wholeheartedly recommend James Ramsay and his team to anyone selling in the area. Thank you, James, Penny, Chloe, Jessica, and the entire team!

James Ramsay

star   4.9   (409 reviews)

Jeff and his team are the best, with the fast turn around and response attitude, smooth communication and always keeping me up to date, not mentioning the excellent sale skills, I’m impressed by their professionalism and passion. Thank you team for the hard work and will definitely recommend to everyone who are looking for a good agent to sell their property.

Jeff Jianfu Luo

star   4.9   (232 reviews)

Jeff has been our trusted partner through our journey of buying a new place and selling our existing house. His practical yet empathetic approach was fantastic. He understood our needs and situation and tailored his recommendations accordingly. He introduced us to a mortgage broker, who was really good at getting us the results we wanted. He even came with us to have a look at the property we liked (and eventually bought) and advised us about the fair market value of it. When it came to getting our house ready for sale, he advised on simple yet effective improvements that will make the house more attractive and presentable. He helped us arrange those works, worked around our travel plans and his team ensured the work was done properly while we were away travelling. Jeff kept us updated through the open homes & marketing campaign, updating us on the interested parties after each inspection and then going through the detailed follow ups each week. We had a clear idea of the interested buyers and the price feedback. He advised us on the pros & cons of going to auction vs selling before based on the evolving scenario. When we decided to sell before auction, he worked tirelessly through multiple days to contact all interested parties multiple times and finally got us a good price for the property. His negotiation skills really stood out and we were very happy with the outcome. All in all, we had a great experience with Jeff, Vivian and his team, and would highly recommend him as a trusted real estate agent.

Jeff Jianfu Luo

star   4.9   (232 reviews)

James and the whole crew were extremely delightful to work with. Always smiling and very helpful . Felt very comfortable with them all. Everything was carried out with great efficiency and honesty which brought about a pleasing outcome for us. Would certainly recommend James and the crew.

James Ramsay

star   4.9   (409 reviews)

James and his team were great. They told us what needed to be done to increase the value of the property and gave us several quotes. They kept us up to date with the advertising campaign- how many Internet views, contracts given out and offers. James was able to secure the sale.

James Ramsay

star   4.9   (409 reviews)

Chloe has been very helpful through our purchase process and was always responsive to our questions. She went above and beyond in helping us communicate with the vendors even after purchase. Very professional agent and happy to recommend to anyone.

Chloe Mawass

star   5   (244 reviews)

Kevin and his team worked extremely professionally and diligently to sell our house and managed the buyer pool to deliver the a great outcome for our family.

Kevin Dearlove

star   4.9   (445 reviews)

James and the team is well organised. From preparing the house still signing the contract. The process and experience is just so easy for me to follow. Great communications in each stage makes me feel easy and relax. They also provided many useful and professional advises. it's such a great pleasure to work with James and the team.

James Ramsay

star   4.9   (409 reviews)

I recently had the opportunity to work with James while he represented the vendor of a property I recently purchased in West Pennant Hills, on behalf of my clients. The very high standards of excellence and professionalism from James and his team including Jessica and Chloe became evident very early in our dealings. James displayed strong attention to detail and superior market knowledge. It was clear he took pride in the property he was showing and in representing his client. James communicated clearly, openly and kept me informed throughout the entire process. It was an absolute pleasure dealing with James and I look forward to working with him again.

James Ramsay

star   4.9   (409 reviews)

Jeff, Kevin and their team were transparent from the start and throughout the campaign. Jeff’s positivity and friendliness is contagious and he is truly hard-working. He was able to sell just prior to auction with a fantastic result. We are so grateful to have chosen Jeff for our sale!

Jeff Jianfu Luo

star   4.9   (232 reviews)

Great team！！！ James and his team do a great job, reliable/responsible/friendly/experienced ,tks a lot for your kind assistance!!

James Ramsay

star   4.9   (409 reviews)

James showed great initiative, commitment, and enthusiasm in handling the sale of my house. While price discovery was challenging, James used his creativity and resourcefulness to develop responses, ultimately resulting in a successful sale. I would also like to thank the wider Stone team.

James Ramsay

star   4.9   (409 reviews)