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Our reviews

  5  
594 reviewsacross 50 different locations, showing 12.
Buyer review
Excellent service
almost 6 years ago
Excellent service

Working with Charlie and the team was an absolute pleasure. Charlie managed to secure our first house. After sending in an offer, she made it happen! We are very happy with the result. Very friendly and knowledgeable in the field, would definitely buy through her again if the opportunity came up!

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Best agent in town!
almost 6 years ago
Best agent in town!

Charlie Lund and her team at The Agency made selling my house a trouble free experience. She is a consummate professional. Charlie is reliable, honest and timely in her advice. She has a great network, is responsive and a true delight to deal with. I have no hesitation in recommending her to all. Job well done, Charlie!

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Professional, personable, helpful
almost 6 years ago
Professional, personable, helpful

Charlie is particularly knowledgeable about what is happening in the market. More importantly, as home buyers, she was able to provide us with good local knowledge of services and tradesmen. We felt valued not only as clients but as people moving into a new locality. We would also like to mention Sam Sargent who initially introduced us to our new home. We found her to be friendly, helpful and prompt in answering any questions we had. A lovely team.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Sale of our Aberglasslyn property
almost 6 years ago
Sale of our Aberglasslyn property

Charlie and her team, were very professional throughout the whole process. Their professionalism was only overshadowed by their very personal approach. We knew we had chosen the right agent for us and that proved so. Do yourself a favour and go with Team Charlie

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Newcastle’s Best!!
almost 6 years ago
Newcastle’s Best!!

If you are wanting a delightful experience without any of the nonsense that can come with selling a property, Charlie is the agent for you!! My partner and I had dealt with Charlie previously when looking to purchase our property a few years back, unfortunately she was was not the agent selling the property we bought, however our dealings with her left an impact on us and it was then decided that if we were to sell she was the agent for us!! The time came to sell and we contacted her straight away!! She is personable, friendly, bright, professional, and incredibly knowledgeable, she has incredible knowledge of surrounding areas, property information and the Real estate game as a whole. Such a pleasure to deal with!! She fought hard to get the price we wanted and find a suitable buyer as we wanted a quick sale and was successful in doing so!! Every step of the process was done long distance but with such ease and comfort!! We can not recommend or thank Charlie enough!! She is Newcastle’s best by far!!

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Upfront every step of the way
almost 6 years ago
Upfront every step of the way

Charlie was able to find a suitable property and make arrangements for me to inspect it before it went to market. At every step of the process Charlie and her team where able to meet my expectations as a buyer and keep me informed as the sale proceeded after my offer was accepted.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Highly Recommend
almost 6 years ago
Highly Recommend

Our experience with Charlie was exceptional. Charlie and her team are all very knowledgeable and approachable, she was very prompt when it came to organising our house sale from our first property value to our house being on the market was made quick and simple. Charlie went above and beyond from start to finish for the sale of our house and we would highly recommend her and the agency team to anyone.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Thanks team
almost 6 years ago
Thanks team

Charlie and her team were extremely professional and experienced. My house was sold within a matter of days at a price beyond my expectations.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Great support throughout the purchase
almost 6 years ago
Great support throughout the purchase

Charlie and Tori were helpful throughout the purchase. They always answered questions on time and were across all of the relevant information and deadlines. Not pushy at all!

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Fantastic Team
almost 6 years ago
Fantastic Team

Hi, I recently bought a property through Charlie and her terrific team. I had a great experience - they were helpful, especially when there issues with the vendors solicitors not appearing to do their job very well. Charlie did a fabulous job liaising with that mob, the vendor himself, my conveyancer and the property sale went through with a lot of work from Charlie. Charlie, Tori and Sam were incredibly professional and helpful at all the phases of the process - from the showing, my offer, well actually the whole process really. I would certainly utilise Charlie's Team again either with buying or selling. They were great!

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Extremely Happy
almost 6 years ago
Extremely Happy

Working with The Agency gave us a piece of mind as their professionalism and commitment to getting the property sold and getting us the best price was prevalent from the first day of signing the contract. Charlie is an amazing person as she was always there whenever we had any questions. She always ensured that we are happy with the outcome no matter what. I give them 5 stars.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Would have to say the best realestate agent in the Hunter
almost 6 years ago
Would have to say the best realestate agent in the Hunter

Charlie and her team was a absolute pleasure to deal with very positive and polite from the 1st email about the property right through to sealing the deal. Not once was there a drama and no pressure to come up price like a lot of other agents we have delt with. If we ever go to rent the property or sell it I will be giving the team at the agency a call 1st would highly recommend the team to any one looking to buy or sell a property very happy with the team in all aspects and they are always there to help out in any way

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
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