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Our reviews

  5  
594 reviewsacross 50 different locations, showing 12.
Buyer review
Professional, Friendly and Thorough
almost 6 years ago
Professional, Friendly and Thorough

Charlie and Tori have been great communicators, all requests answered quickly. The process of buying our forever home was made easier by dealing with a team who are friendly and knowledgeable.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Very efficient, supportive and knowledgeable
almost 6 years ago
Very efficient, supportive and knowledgeable

I have had a very positive experience purchasing my new home through Charlie and Tori Lund.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Friendly and efficient
almost 6 years ago
Friendly and efficient

Charlie clearly understood the market and was able to translate that to a sale that met our expectations. The whole team were friendly and focused on what was needed ensuring a smooth experience. Thankyou Charlie

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Charlie and Tori are professional,reliable,personable and achieve the goals that they set.
almost 6 years ago
Charlie and Tori are professional,reliable,personable and achieve the goals that they set.

Charlie and Tori looking immaculate as they always do, arrived with an amazing presentation. Pictures and details about comparable properties, a concise outline of The Agency, Team Charlie and their strategies, all in a professional folder. I hadn’t intended selling my house but as soon as the presentation was finished we continued the visit to put the house on the market. Charlie and Tori present themselves so well, working as a team. It was easy to set dates,agree to marketing and work with the lawyers. The best part of the process of selling the two houses was the way Charlie and Tori made me feel. Some Real Estate agents treat me differently, they don’t take me seriously and tend to want to address everything to my husband even though I am the client. Team Charlie and The Agency's marketing is very professional. The quality of photographs, signage and set up in front of of the houses on open days and the auction day far exceed any presented in this area or Newcastle. Instagram,facebook and the online presentation are all above standards that I have seen. Charlie's ability to read and guide her clients has ended, in our case, with a satisfying result.result.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Professional, personable, efficient, captivating marketing and outcome above set goals.
almost 6 years ago
Professional, personable, efficient, captivating marketing and outcome above set goals.

Charlie and Tori looking immaculate as they always do, arrived with an amazing presentation. Pictures and details about comparable properties, a concise outline of The Agency, Team Charlie and their strategies, all in a professional folder. I hadn’t intended selling the houses but as soon as the presentation was finished we continued the visit to put the houses on the market. Charlie and Tori present themselves so well, working as a team. It was easy to set dates,agree to marketing and work with the lawyers. The best part of the process of selling the two houses was the way Charlie and Tori made me feel. Some Real Estate agents treat me differently, they don’t take me seriously and tend to want to address everything to my husband even though I am the client. Team Charlie and The Agency's marketing is very professional. The quality of photographs, signage and set up in front of of the houses on open days and the auction day far exceed any presented in this area or Newcastle. Instagram,facebook and the online presentation are all above standards that I have seen. Charlie’s professional practices that are normal for herself and her team are so well managed I can see people don’t really know the amount of effort that goes into their relationship with their clients. Charlie’s access to the Sydney market with The Agency changes the playing field. She lives and maintains The Agency brand, style and overall professional package and her ability to read and guide her clients has ended, in our case, with an unbelievable result.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Charlie knew the market and is very friendly
almost 6 years ago
Charlie knew the market and is very friendly

Charlie was very clear on every step of my journey towards the sale of my property

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
We found our dream home
almost 6 years ago
We found our dream home

We have purchased our property through Team Charlie. The knowledge, skill, and ability to know what was needed to make the house a home that we couldn’t be happier to purchase made all the difference.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Our experience with Charlie was excellent . Very professional and dedicated to selling our home .
almost 6 years ago
Our experience with Charlie was excellent . Very professional and dedicated to selling our home .

Charlie was very professional in selling our home . Charlie was excellent with communicating and always rang after each open house and also had excellent knowledge in relation to selling our home . Charlie knows the market well and got us a price we were happy with . Charlie is very professinal and we would recommend Charlie Lund if you are think of selling your home . Thankyou Charlie for such a wonderful experience. Megan & Lachlan

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Charlie is an agent who is a straight shooter, honest, fun to work with and gets results.
almost 6 years ago
Charlie is an agent who is a straight shooter, honest, fun to work with and gets results.

We had great confidence in Charlie selling our home. Not only does she know our area like the back of her hand, she proved constructive feedback and realistic price to sell for. The whole process from start to finish was smooth and organised, from signing contracts, to photos being taken by her team, to closing a sale which happened within 2 days on the market! We highly recommend Charlie - an agent who is a straight shooter, honest, fun to work with and gets results.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Excellent Service
almost 6 years ago
Excellent Service

I looked at a few properties with Charlie and found her presentation extremely honest and realistic compared to other agents. Charlie and her team were refreshing to deal with and being an experienced property buyer I know when an agent is honest and forthright and Charlie and her team are just that. I highly recommend Carlie and her team.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Buyer review
Would Definitely Recommend
almost 6 years ago
Would Definitely Recommend

Charlie and her team made buying our home easy! Always approachable with questions, prompt with replies, maintained contact throughout the process and professional. Would highly recommend. Thanks to Charlie, Tori and Sam.

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
Seller review
Excellent Agent!
almost 6 years ago
Excellent Agent!

Charlie is an amazing agent. We have sold a home previously however our experience this time was oustanding. She is professional, polite and straight forward. I loved how we were informed throughout the entire process which made the whole experience effortless. Our home sold in the first week on the market for a great price. I would highly recommend Charlie and her staff to anyone that was selling!!

Charlie Lund

Charlie Lund

  4.9   (682 reviews)
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