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  5  
601 reviewsacross 50 different locations, showing 12.
Buyer review
Tori is an amazing and energetic sales person with a passion to achieve the best client outcome.
over 6 years ago
Tori is an amazing and energetic sales person with a passion to achieve the best client outcome.

When selling our property through another real estate agency, the best word describing the experience would be "Disappointing" however, when purchasing our present property through "The Agency" - Tori, our experience was very pleasing and professional. I only wish I had used The Agency to both sell and purchase since Tori provided the very essential information my wife and I needed during this transaction. I have bought and sold a number of properties previously however, this was the first time I had sold our own home for the past 37 years. Investment properties demand different constraints as opposed to a residential property, and this is where Tori excelled in her knowledge and ability to provide us with the right information and point us in the right direction. Tori is a 10/10.

Tori Lund

Tori Lund

  5   (94 reviews)
Buyer review
Perfection!
over 6 years ago
Perfection!

I found Charlie personable, willing to go above and beyond, professional, knowledgeable, efficient, fast and absolutely perfect. I wouldn’t hesitate to recommend her to anyone.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Stress Free experience
over 6 years ago
Stress Free experience

Charlie and Tori were sensational. From beginning to end they were very accommodating with inspection times, collecting signatures and negotiating with the previous owners. They provided us with a prompt and professional service and went above and beyond to get us the house we wanted within only a couple of weeks. Thank you ladies! Can not recommend enough

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Top Agent - Amazing 😉
over 6 years ago
Top Agent - Amazing 😉

It was an absolute breeze to have Charlie and Tori look after us with the sale of our house. They were both friendly and professional and we got an amazing result, from the start to finish we couldn’t have asked for a better team - thanks so much Charlie and Tori you are both amazing 😉

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Purchase from Charlie
over 6 years ago
Purchase from Charlie

Charlie Lund has been terrific through this entire process. She is a professional agent who does not mess around. Highly recommended!

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Sold not Purchased
over 6 years ago
Sold not Purchased

With this being our first experience in the investment market we were a little inexperienced, that was until we met Charlie. Charlie was very knowledgeable and well versed in every aspect, she went above and beyond to make sure everyone involved in the sale had the best possible outcome. She gave us plenty of options and passed on her wealth of experience without hesitation. We didn't purchase a property from Charlie, she sold it to us. We would have no hesitation in recommending Charlie and Tori to any potential buyers or sellers. "Passion is the difference between having a job or a career."

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Charlie was an absolute pleasure to deal with
over 6 years ago
Charlie was an absolute pleasure to deal with

The first time I met Charlie I knew she was the agent for me. Her knowledge about the property market was welcomed as being my first home I needed the guidance. Charlie was always contactable if I needed reassurance. We had several open homes until we couldn't have them when the Covid-19 hit. It became a very hard time to sell but having Charlie as my agent we eventually got the sale. I would highly recommend Charlie & Tori as their expertise in Real Estate is astounding

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Morpeth House
over 6 years ago
Morpeth House

Charlie is a professional, knowledgeable agent who fits the property to the buyer, our experience was excellent.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Totally Professional
over 6 years ago
Totally Professional

Charlie and her Team at the Agency were an absolute pleasure to deal with. Right from the first day you could tell their knowledge and experience that they possessed was second to none. The whole process ran smoothly from start to finish with everything arranged on time and professionally done. Their love and passion for the Real Estate Industry was their to be seen. Charlie, Tori and the Team at The Agency were very responsive to any questions we had and provided advice when we needed it. We would have no hesitation in recommending Charlie and her Team to anyone.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Above and beyond
over 6 years ago
Above and beyond

Charlie is amazing at her job. I requested to see the house 3 times AFTER I had made an offer and she always made it work. She worked out our building and pest inspection with her preferred company and they did an outstanding job. We are also new to the area and Charlie told us the best place to go for groceries and fun outings. I hope when I buy my second home it will be with Charlie or the agency in general as it seems they have excellence in taking care of clients.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Buyer review
Very welcoming and friendly experience
over 6 years ago
Very welcoming and friendly experience

Charlie was very welcoming, friendly and easy to deal with. The details provided on the house and area was very informative and was able to answer every question we asked. Would definitely recommend using Charlie and The Agency.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
Seller review
Very professional
over 6 years ago
Very professional

Dealing with Charlie and Tori was such a pleasure. Everything was so professional from the very first meeting, to photographs, open homes and exchanging contracts, nothing was to hard. We were always kept up to date with what was happening. We had a great experience and would highly recommend Charlie and Tori.

Charlie Lund

Charlie Lund

  4.9   (684 reviews)
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