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Our reviews

  4.9  
208 reviewsacross 49 different locations, showing 12.
Our qualities as told by our client reviews: supportive, proactive, detail-oriented, well-prepared, local expert, responsive, clear communication.
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Landlord review
Fantastic Agent
almost 6 years ago
Fantastic Agent

Tiana has been fantastic at ensuring our property is rented out to really good tenants, who look after the house and pay on time. She knows her job inside and out and she is always organised and on top of any issues that arise. I would highly recommend Tiana to anyone; her wealth of knowledge and can do attitude makes her a pleasure to work with.

The Walmsley Group

The Walmsley Group

  5   (30 reviews)
Landlord review
Fantastic!
almost 6 years ago
Fantastic!

I am really impressed. Once I signed up, the property was rented for more than I expected, within 2 weeks. Tiana is delightful and really knows her stuff. I will be looking forward to her managing other properties for me in the future.

The Walmsley Group

The Walmsley Group

  5   (30 reviews)
Landlord review
Reliable, Proffesional and goes above and beyond
almost 6 years ago
Reliable, Proffesional and goes above and beyond

I run a few different businesses and need a property manager who is on the ball and that I can really trust. Tiana has been exceptional at taking care of the day-to-day stuff that I don’t have time to. We are at a point in our professional relationship where I have so much confidence in her that I’ve asked that she only contact me in the case of an absolute emergency as I know that she is always working in my best interests.

The Walmsley Group

The Walmsley Group

  5   (30 reviews)
Landlord review
Fantastic for landlords interstate!
about 6 years ago
Fantastic for landlords interstate!

We had our Brisbane investment property managed by two other significantly sized real-estate agencies and had constantly felt let down in terms on their availability to address any issues or managing tenants expectations to the point where the tenants started to reach out to us directly to get more traction in having their concerns addressed, to the point where our tenants decided to break the lease and move elsewhere. The property had not been marketed well enough to achieve market rates even and I was being advised to drop the rental rate much below if I need to secure a tenant. It was only after a few months that we had been contacted by Tiana and offered her services to manage our investment property for us. At first we were a bit sceptical given her rates were slightly higher than what big agencies were charging us but we were also equally swayed by the tenacity Tiana had displayed in our conversations. We decided to get Tiana to manage our property for us and given it had been vacant for a few months, there were some immediate fixes it needed to bring to market tenancy. Tiana, then outshined any property manager I’ve ever known given we have 2 other investment properties and real estate agencies looking after them in NSW.Tiana was not only able to accurately identify the issues but get the right trades for the job at the right price too, we were ecstatic in how she had managed the fixes for investment property and when it was ready to be listed in the market, she was spot-on in the pricing and promised that if we went with the market rates she can secure a tenant within a week nevertheless she suggested we go a bit higher as we can always bring it down should it not get many applications and Tiana again surprised us by a few applications at the higher rate and all within the first week. We cannot thank Tiana for all the sensational efforts she has consistently driven since our initial conversations.

The Walmsley Group

The Walmsley Group

  5   (30 reviews)
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