Overview of Bushland Beach, QLD, 4818

Fantastic communication right from the start, to viewing the property, to the application process, always keeping busy updated with every single process.

Alycia (Aly) provided the expert local insight we needed to get our property tenanted in record time. Alycia stands out because she doesn't just list a property; she strategizes. Her responsiveness was incredible—she was quick to introduce herself and kept us updated daily. Her market knowledge was clearly demonstrated when she advised us on the specific rental climate in Townsville, suggesting a competitive entry price while proactively identifying that adding air conditioning would be the key to securing a long-term, quality tenant. ​She was incredibly patient as we weighed up our options with the builder versus her own trades, and her efficiency meant we had a signed tenancy agreement far sooner than we expected. If you want a property manager who is proactive rather than reactive, Alycia is the one.

We have been dealing with Karina and the team and they have been fantastic. Prompt responses when we contact Karina and she even was available on a weekend to assist us.

I recently leased a property through Harcourts Kingsberry Townsville and honestly couldn’t fault the experience. Cass was absolutely fantastic throughout the entire process. Moving from the Gold Coast to Townsville could have been stressful, but she made everything incredibly simple, efficient and seamless even from afar. Communication was always prompt, friendly and professional, and every part of the process was handled thoroughly without ever feeling complicated. It was by far one of the easiest and most positive leasing experiences I’ve had. Highly recommend Cass and the team to anyone looking to rent in Townsville!

Was great at the start, was amazing at answering all my questions and communicating, but as soon as paperwork signed seemed to be ignored, tried asking questions through email got nothing texted a number got nothing, rang admin got a nasty reply. The one lady Kirsty I deal with regularly is good though, very understanding

We were very happy with the service. The process was smooth, efficient, and a tenant was secured quickly.

We had previously had our investment managed by another company and there seemed to be non stop issues. Helen Munro were recommended to us so we swapped property management. We couldn't be happier to date and fondly enough a lot of the previous issues have been rectified due to HM Pro Active management.

Amazing agency, old school agent, who offers personal touches when sourcing the right home with the right tenants. You're not just a tick flick at the door when conducting an inspection.

We are a new investor in the area and couldn't be happier with their service and help.

I recently leased a property through Harcourts Kingsberry Townsville and honestly couldn’t fault the experience. Cass was absolutely fantastic throughout the entire process. Moving from the Gold Coast to Townsville could have been stressful, but she made everything incredibly simple, efficient and seamless even from afar. Communication was always prompt, friendly and professional, and every part of the process was handled thoroughly without ever feeling complicated. It was by far one of the easiest and most positive leasing experiences I’ve had. Highly recommend Cass and the team to anyone looking to rent in Townsville!

Was great at the start, was amazing at answering all my questions and communicating, but as soon as paperwork signed seemed to be ignored, tried asking questions through email got nothing texted a number got nothing, rang admin got a nasty reply. The one lady Kirsty I deal with regularly is good though, very understanding

We were very happy with the service. The process was smooth, efficient, and a tenant was secured quickly.

Fantastic communication right from the start, to viewing the property, to the application process, always keeping busy updated with every single process.

Alycia (Aly) provided the expert local insight we needed to get our property tenanted in record time. Alycia stands out because she doesn't just list a property; she strategizes. Her responsiveness was incredible—she was quick to introduce herself and kept us updated daily. Her market knowledge was clearly demonstrated when she advised us on the specific rental climate in Townsville, suggesting a competitive entry price while proactively identifying that adding air conditioning would be the key to securing a long-term, quality tenant. ​She was incredibly patient as we weighed up our options with the builder versus her own trades, and her efficiency meant we had a signed tenancy agreement far sooner than we expected. If you want a property manager who is proactive rather than reactive, Alycia is the one.

We have been dealing with Karina and the team and they have been fantastic. Prompt responses when we contact Karina and she even was available on a weekend to assist us.

Melissa Thomson was very helpful and very professional. She was very patient, always available and happy to answer my queries.

We're only starting our journey with Century 21 Aaron Moon Realty. So far we cannot give them a good or bad review.

Great communicators, light years ahead of our last managers.