Overview of Townsville

Staffs are very professional and responsive

communicated well, followed up with me when needed.

Thank you very much to the team at Harcourts Kingsberry Townsville, and especially Georgia W, for securing the right tenants for my property so quickly. It was a pleasure working with Georgia—she is highly professional, thorough, and incredibly responsive to emails. I couldn’t have asked for a better leasing experience and highly recommend their services!

I’ve recently rented a house through Belle and could not be happier with the service they provided. They were open and honest with timelines for when they’ll look at renters, had ample information on their site and listing for the house, with accurate photos and information. When I arrived at my inspection, the agent was friendly and eager to help. Throughout the finalization period, they were quick to provide paperwork and communicated well. Would definitely use them in the future

Very responsive. Good communication with our agent CONNIE. Was helpful with questions and made the process very easy and straightforward.

Great response time , great staff

As a first-time landlord, renting out my home that I absolutely adore so I could pursue an opportunity in another city was a daunting experience. It had been many years since I had rented as a tenant myself, and the whole process felt unfamiliar and overwhelming. Before choosing an agent, I did my research and spoke with both landlords and tenants. Time and time again, I heard positive feedback about the Helen Munro/ First National team. From my very first interaction, the team made the process incredibly easy. They understood just how much my home means to me and took the time and care to ensure every detail was covered. Their professionalism, communication, and genuine understanding gave me complete confidence throughout the journey. I couldn't recommend the team highly enough. Thank you so much to everyone at First National for making what felt like a daunting process such a positive experience.

We’re very prompt on getting back to me on emails and phone calls

I highly recommend Helen Monro Property to any landlord looking for a capable, trustworthy property agents. They leased the property and the whole process was handled well from start to finish. Communication: Team was clear, prompt and consistent. They answered calls and messages quickly, kept us updated at each stage, and explained the process in plain language. We were never left chasing for information. Market knowledge: They have a strong understanding of the local rental market. their advice on rental pricing, presentation and demand was realistic and well supported. This helped the property attract quality applicants and avoided it sitting vacant. Negotiation skills: They negotiated confidently and fairly. They balanced the owner’s interests with those of prospective tenants and secured good terms without creating friction. Their approach protected the owner’s position while keeping the process smooth. Professionalism: Team was organised, ethical and thorough. Applications were screened carefully, paperwork was accurate and on time, and they were open about every step. If you want an agent who communicates well, knows the market and delivers a professional result, I would not hesitate to recommend Helen Monro Property.

Staffs are very professional and responsive

communicated well, followed up with me when needed.

Thank you very much to the team at Harcourts Kingsberry Townsville, and especially Georgia W, for securing the right tenants for my property so quickly. It was a pleasure working with Georgia—she is highly professional, thorough, and incredibly responsive to emails. I couldn’t have asked for a better leasing experience and highly recommend their services!

Melissa Thomson was very helpful and very professional. She was very patient, always available and happy to answer my queries.

We're only starting our journey with Century 21 Aaron Moon Realty. So far we cannot give them a good or bad review.

Great communicators, light years ahead of our last managers.

Cheyenne, our property manager at Ray White in Townsville, I cannot recommend her highly enough! From the very first interaction, Cheyenne displayed an incredible level of professionalism and dedication. Her communication skills are outstanding—she always kept me informed and responded promptly to any questions or concerns I had. What truly sets Cheyenne apart is her genuine care for her clients. I felt supported every step of the way, and her proactive approach gave me confidence in her management of our rental property. Thank you, Cheyenne, for your exceptional service and for making this process so easy!

What an amazing team at raywhite a special thanks to all the girls who went above and beyond to help ease my nerves and getting our first investment property tenanted with a hassle free process . Truly thankful for all of your support and dedication to getting the job done

Maddie and Camille are such hard working knowledgeable young woman. Moving from one rental (which was managed by Camille) and moving to another rental (managed by Maddie)was so seamless and both of these ladies helped so much. I rate customer service 1000/10, ❤️