Overview of Townsville

We’ve had a really positive experience with our estate and team agent Sally. They have been professional, thorough, and consistently kept us informed throughout the entire process. Their communication has been excellent, and they’ve put a lot of effort into finding quality tenants for our property rather than just filling it quickly. We’ve felt confident that our property was being looked after properly, and nothing ever felt overlooked. We genuinely appreciate their honesty, attention to detail, and the care they’ve shown. Highly recommend.

Sally has been amazing throughout the whole process. She’s very professional, responsive and she understood our situation and was just brilliant! We can’t speak highly enough

Friendly. Kind. Listen. Help a lot.

She told me what was the new rent and negotiated well with the tenant. Clear, fast and good work.

The rental management team were a pleasure to work with. From the moment I was advised the house I was renting was going to be sold vacant, the team helped me find a new place to rent. Communications between myself and the rental management team was professional and personal to my needs. I was kept up to date with e-mails, txt messages and phone calls.

I recently leased a property through Harcourts Kingsberry Townsville and honestly couldn’t fault the experience. Cass was absolutely fantastic throughout the entire process. Moving from the Gold Coast to Townsville could have been stressful, but she made everything incredibly simple, efficient and seamless even from afar. Communication was always prompt, friendly and professional, and every part of the process was handled thoroughly without ever feeling complicated. It was by far one of the easiest and most positive leasing experiences I’ve had. Highly recommend Cass and the team to anyone looking to rent in Townsville!

I rented a property that was managed by the team at Smart Rentals for over 2 years and in that period all staff were excellent in communication, honest and very easy to deal with . Jean and her staff are all highly recommended by myself

They responded quick and timely No issues at all

After three years as a tenant I can honestly say this was one of the smoothest and most pleasant renting experiences I’ve had. The landlord and property managers are genuinely caring and go above and beyond. The rental team is consistently present and easy to deal with whenever anything came up. Maintenance was always handled quickly. Issues were sorted fast and without any fuss, that made a huge difference day to day. You always felt like someone actually had your back. The whole tenancy was easy going from start to finish. No hiccups Clear communication and a real sense that they looked out for their tenants as people. Absolutely brilliant experience and I’d happily rent through them again without hesitation.

She told me what was the new rent and negotiated well with the tenant. Clear, fast and good work.

The rental management team were a pleasure to work with. From the moment I was advised the house I was renting was going to be sold vacant, the team helped me find a new place to rent. Communications between myself and the rental management team was professional and personal to my needs. I was kept up to date with e-mails, txt messages and phone calls.

I recently leased a property through Harcourts Kingsberry Townsville and honestly couldn’t fault the experience. Cass was absolutely fantastic throughout the entire process. Moving from the Gold Coast to Townsville could have been stressful, but she made everything incredibly simple, efficient and seamless even from afar. Communication was always prompt, friendly and professional, and every part of the process was handled thoroughly without ever feeling complicated. It was by far one of the easiest and most positive leasing experiences I’ve had. Highly recommend Cass and the team to anyone looking to rent in Townsville!

Cheyenne, our property manager at Ray White in Townsville, I cannot recommend her highly enough! From the very first interaction, Cheyenne displayed an incredible level of professionalism and dedication. Her communication skills are outstanding—she always kept me informed and responded promptly to any questions or concerns I had. What truly sets Cheyenne apart is her genuine care for her clients. I felt supported every step of the way, and her proactive approach gave me confidence in her management of our rental property. Thank you, Cheyenne, for your exceptional service and for making this process so easy!

What an amazing team at raywhite a special thanks to all the girls who went above and beyond to help ease my nerves and getting our first investment property tenanted with a hassle free process . Truly thankful for all of your support and dedication to getting the job done

Maddie and Camille are such hard working knowledgeable young woman. Moving from one rental (which was managed by Camille) and moving to another rental (managed by Maddie)was so seamless and both of these ladies helped so much. I rate customer service 1000/10, ❤️