Overview of East Melbourne, VIC, 3002

I had an excellent experience working with Daniella Ferraro, Department Manager at Harcourts. She is extremely experienced, highly efficient, and very professional. Daniella explained to me through the entire rental process from start to finish. She clearly explained the current rental market. She advised on the achievable weekly rent and suggested a sensible starting price, with a clear plan on how long we should try before adjusting if needed. She also carefully selected and reviewed the photos to make sure the property looked attractive. She ran only one open inspection, yet received several strong applications. Daniella and her team were incredibly efficient, especially Darren Krause, who contacted all applicants on the same day, collected the required documents, checked references, and discussed everything with me promptly. We were able to make a decision on the same day. The result was outstanding: my apartment was rented within three days, the tenant moved in within a week, and we achieved a very good rental income. I am extremely happy with their professionalism, efficiency, and I would highly recommend Daniella and her team to anyone looking for a reliable and capable property manager.

Mikaela is superb. Very easy to deal with. Well aware of the current market, efficient, keeps me well informed of all developments at all times. Readily accessible which is vital and always returns calls promptly. Very friendly, fun to deal with, skilled negotiator. I could not ask for more.

Dealing with Harcourts has been refreshing. Everything is communicated professionally, and the company takes a customer service approach to real estate. Sally Woodhouse has been nothing but a pleasure to deal with, and genuinely cares about her tenants.

Quick & very professional

Working with the BigginScott letting team was completely seamless. They made everything super easy. However my experience so far with the ongoing property manager has been less than ideal, but it's early days so hopefully things improve.

Krista and Crystal have been amazing support especially during the last couple months where the property was not meeting regulatory standards. I thank them both for asisting in getting the property back on the market in a timely manner.

I had an excellent experience working with Daniella Ferraro, Department Manager at Harcourts. She is extremely experienced, highly efficient, and very professional. Daniella explained to me through the entire rental process from start to finish. She clearly explained the current rental market. She advised on the achievable weekly rent and suggested a sensible starting price, with a clear plan on how long we should try before adjusting if needed. She also carefully selected and reviewed the photos to make sure the property looked attractive. She ran only one open inspection, yet received several strong applications. Daniella and her team were incredibly efficient, especially Darren Krause, who contacted all applicants on the same day, collected the required documents, checked references, and discussed everything with me promptly. We were able to make a decision on the same day. The result was outstanding: my apartment was rented within three days, the tenant moved in within a week, and we achieved a very good rental income. I am extremely happy with their professionalism, efficiency, and I would highly recommend Daniella and her team to anyone looking for a reliable and capable property manager.

Mikaela is superb. Very easy to deal with. Well aware of the current market, efficient, keeps me well informed of all developments at all times. Readily accessible which is vital and always returns calls promptly. Very friendly, fun to deal with, skilled negotiator. I could not ask for more.

Dealing with Harcourts has been refreshing. Everything is communicated professionally, and the company takes a customer service approach to real estate. Sally Woodhouse has been nothing but a pleasure to deal with, and genuinely cares about her tenants.

Quick & very professional

Working with the BigginScott letting team was completely seamless. They made everything super easy. However my experience so far with the ongoing property manager has been less than ideal, but it's early days so hopefully things improve.

Krista and Crystal have been amazing support especially during the last couple months where the property was not meeting regulatory standards. I thank them both for asisting in getting the property back on the market in a timely manner.