Overview of Raceview, QLD, 4305

Trish was amazing throughout our campaign and kept us fully informed every step of the way. Ebony provided great advice in terms of applications and tenancies, and we also found great value in Casey’s help setting up everything as first time landlords. All in all, nothing was too hard and the process was seamless. Would recommend to anyone!

Our investment property is being managed by Crown Real Estate Ipswich since 2021 and we've never thought of going with other property management company since then. They are very punctual with communicating any tenant issues and inspection reports. I am impressed how they are on top of every inspection schedules, rent statement, contract updates and notices with any new legislation changes and how it would affect landlords and tenants. They action promptly any invoices or bills to make sure that it is paid on time. Any issues reported by tenants is being communicated promptly to us and they liaise with their contractors to get it fixed asap. Emerence has been very helpful and she ensures that they respond to any of our queries within 24 hours. Their professionalism and excellent customer service had earned trust from both landlords and tenants establishing a good working relationship. I believe that this sets them apart from any other property agent. I would totally recommend Crown Real Estate agent for any property management services.

Let me start with I am a senior, so computers etc of today are a little more challenging then my usual form of communication, having said that Amy has been extremely helpful, understanding and accommodating when I requested to come in and sign and pay bond and rent etc. Very informative regarding info needing my signature etc and never rushing or making me feel uncomfortable, even when asked questions she took her time to explain or respond and always making sure we understood each others response.

I was really impressed with the service from STRUD. Chloe was amazing right from initial engagement, gave me great advice and communicated regularly and clearly throughout. Inspections run by Trish and she was a fantastic communicator also. Really glad I used STRUD, had the property leased really quickly with a great result.

As a first-time tenant, I expected the experience to feel overwhelming. However, Kerry from Raine & Horne made the entire process smooth and far less stressful through her efficient management and clear communication. I’m truly grateful to have had such an approachable, knowledgeable, and supportive property manager guiding me through my first rental experience. I would highly recommend Kerry to anyone looking for a reliable and professional property manager.

Emerence provided excellent communication and the service was fantastic. Very happy with my experience.

Very respectful and professional team.

I applied for the rental property on 25th Dec 2025 and my application was approved on the 29th December 2025. Strud is very knowledgeable and asked the right questions to obtain answers from us. Very kind and their communication is very excellent because they were communicating to us on real time basis while maintaining professionalism. I felt I was heard and noticed. Excellent in all the areas mentioned above.

We found our interaction with Chloe from STRUD Property to be very professional. She responded to any queries quickly and was always helpful and professional in her communications via email and SMS. On those occasions when communications were via phone calls, Chloe maintained her professionalism whilst also presenting as very personable. Each step of the application process, we were given regulate updates. Once the application was approved, we appreciated the notification via the direct call from Chloe and the enthusiasm with which it was delivered. After which, handbooks and lease agreement were delivered with speed electronically for our perusal and completion. Happy to say that we were all very pleased with our application and onboarding experience and are excited and hopeful for this to continue. Thank you Chloe 😊

As an interstate investor STRUD Property has been extremely professional, personable and provide a top rated service. Communication has been outstanding as there has been ongoing support throughout and during the process. Highly recommend!