Agencies in Runaway Bay, QLD, 4216

We’ve had a fantastic experience with the property management team looking after our property. Their communication has been clear and consistent, and they’ve handled everything professionally from tenant management to routine inspections. What we appreciate most is their proactive approach and attention to detail it gives us real peace of mind knowing our investment is in good hands. Any issues have been addressed quickly and efficiently.

A number of things were wrong with the apartment on move in however after communication with the agent it was agreed these issues would be looked during the first inspection and hopefully rectified. Found the apartment to have been cleaned however dust was noticed in the wooden blinds and range was still greasy (all noted in entry report). Found the agent to be very professional and the team assisted me to complete initial bond and advance payments via the system. Very polite, helpful and knowledgeable.

This review is more for Angeline than the entire team at Ray White Alliance. Angeline has been nothing short of excellent. We cannot recommend her more highly. She came on board and dealt with several issues we had with tenancies and management of the property. No hassle. No fuss. No excuses. What she did not know, she researched, obtained advice and relayed the information accurately and concisely. Angeline just dealt with everything without any drama. Angeline responds promptly, which is a huge plus for us and is always happy to provide advice which puts us as the landlords first and foremost. Angeline.. Thank you for everything. You are a huge asset to your team.

Amy was great to work with and worked incredibly quickly to get my property tenanted and helping me through the entire process! Great experience all round.

Actually returned my calls! (Not many PM’s do this). I inspected the property and was issued a lease the same day! Efficient and lovely to deal with.

LJ Hooker Southport has managed our investment property on the Gold Coast for more than three years, and we have always been impressed with their professionalism, communication and care. More recently, when our family relocated up north and last-minute changes meant we needed to rent out our family home, we reached out to Ben for assistance. Without hesitation, Ben stepped in to help and appointed Elle to manage the listing. Moving intrastate while trying to secure suitable tenants was incredibly stressful, but Elle made the process so much easier from the very beginning. She was engaged, proactive and thorough in screening appropriate tenants, and even went out of her way to organise a lock box to help things run smoothly. Most importantly, Elle kept us informed every step of the way, which genuinely relieved a significant amount of stress during an already busy time. With two properties now in the care of LJ Hooker Southport, we cannot speak highly enough of Ben, Elle and their teams. We are very grateful for their support and would happily recommend them to anyone looking for reliable, professional and caring property management.

The team at LJ Hooker have been fantastic throughout the whole process. They’ve made everything so easy and have been great to deal with from start to finish.

Professionalism, kindness