Agencies in Rural View, QLD, 4740

Good market insight and negotiation skills with tenants

Very Responsive ,Professional great communication.

This is our second rental home through Vanessa's management. On both occasions we secured tenants on the first open house. Communication has been excellent. Payments always on time. Tenants on the most part have been good with only a few minor concerns around tenants ability to consistently manage yard maintenance. The second home just rented is our own home which has just been renovated. We were very apprehensive about renting out a quality home, however have the utmost confidence in Vanessa to manage our home after we move to Brisbane.

We have an excellent renting experience with the agent Kylie. Whenever I raised questions and concerns as a tenant, she always responded quickly and took the initiative to help solve every problem patiently. For example, since we couldn't access the app to check the Inspection report, Kylie kindly delivered all paperwork to our home in heavy rain, keeping our rental process on track. What's more, Kylie is a kind and professional agent. Being new to renting in Mackay, we were treated warmly and equally as other tenants. To sum up, the whole rental process was handed professionally and smoothly. The agent has strong professional literacy and thoughtful service. We are satisfied with the overall experience and highly recommend the agent to other tenants.

I would like to sincerely thank the team at Raine & Horne Mackay for their assistance in helping me secure a rental property during what can often be a very competitive and stressful process. From my initial enquiry through to the finalisation of the lease, I found the team to be professional, approachable, and genuinely committed to assisting me. Communication was clear and timely, and I appreciated the willingness to guide me through each step, ensuring I understood the requirements and expectations. What stood out most was the team’s responsiveness and friendly manner. In a rental market where timely communication and reliability are critical, their consistent follow-up and support made the experience far smoother than anticipated. Based on my experience, I found the service to reflect many of the positive qualities often associated with Raine & Horne offices, such as professionalism, helpfulness, and strong client focus, which are frequently highlighted in client feedback. () While the broader industry can sometimes receive mixed reviews, it is clear that the Mackay team is committed to delivering a high standard of service and a positive client experience. I would not hesitate to recommend Raine & Horne Mackay to anyone seeking assistance with rental properties, and I appreciate the effort the team invested in helping me find a suitable home. Thank you again for your support throughout the process.

We appreciated the efficient and professional handling of the lease on one of our units. Screening was thorough and communication was good. I am grateful for the service we received.

Rebekah our property manager was very professional and great with dealing with our concern when our tenant broke their lease. Though there's some mishaps with the changes in their procedure, she make sure that everything will be ok and expectations were met. I recommend Rebekah to handle your investment property around Mackay area.

Very professional and easy to work with. Had a tenant very fast and everything was seamless

Rachel was the agent appointment to the house we applied to rent. She was kind and lovely, consistently in touch with us during the vetting process, answering any questions we had. Rachel is a great agent and I would recommend her to work with.

Rachel was fantatsic to deal with from the start, with speedy communication regardless of what it was about. Very professioanl in her dealings with us, and was clear and concise on next steps.

I used LocalAgentFinder to contact three property agencies, and all were very prompt in getting back to me. I chose RE/MAX Results after speaking with Rachel Hau, who took the time to clearly explain what they offered. I appreciated her professionalism and the clarity of her advice. The team was quick to respond to my questions. Waikeri Donavan was especially helpful in making sure I had all the necessary certificates and insurance. They were also very responsive in arranging quotes for the remaining items needed to get my townhouse ready for its new tenants. Overall, I’ve been very pleased with the team’s communication and support as there was minimal downtime.