Helpful, providing me with a tape measure, and assisting me with the offer, I did not feel the pressure, that some buyers may experience.

Shan was very proactive in getting things done and the settlement process was very smooth.

Gourav, Shan, and the entire team were exceptional throughout the entire process—from appraisal right through to settlement. They were always on top of market movements and worked tirelessly to achieve the best possible result. Their professionalism is outstanding, and their ability to clearly communicate the seller’s needs to potential buyers truly set them apart. A special mention to Kevin Sleight, who played a key role in supporting the team and ensuring everything ran smoothly. The coordination across the team was seamless, with great attention to detail at every stage. Even when unexpected maintenance issues arose prior to settlement, they kept us fully informed and reassured, maintaining constant communication with the buyer to ensure the process stayed on track. This has been the best experience I’ve had with real estate agents when selling a property, and I couldn’t recommend them more highly to anyone looking to sell their home. If you want, I can make it shorter, more casual, or more punchy depending on the tone you prefer.

Shan and his team were excellent throughout the entire sale process. From the day we signed the agreement through to the final sale of our house, everything was handled professionally and efficiently. Our property was only on the market for four days, and Shan achieved the highest market price — even more than we expected. The level of effort from the team was outstanding. They worked tirelessly contacting buyers and managing the process while always keeping us informed. They also genuinely understood our situation and the need to sell quickly. Unlike previous agents we dealt with, Shan and his team never judged us. Instead, they treated us with respect, kindness, and professionalism the entire time. Communication was clear, transparent, and consistent, so we always knew exactly what was happening. The video marketing of the house was amazing, and it was something previous agents had not offered without additional costs. Harcourts Focus includes these extras in their marketing, ensuring you receive great value and strong exposure for your property. I cannot recommend Shan and his team highly enough. They made what could have been a very stressful process smooth, fast, and stress-free, and we always felt confident knowing we were in good hands.

Experienced and knowledgeable, very helpful throughout the process. Timely and efficient responses with personalised guidance throughout. Always friendly, professional and kind. Highly recommended! Especially for a first time buyer!