Jake is a truly lovely guy, professional, helpful, great knowledge of the area and home we bought. Good communication from start to finish, kept us in the loop with the whole process. Thank you for finding us our forever home 🏡

From the very first meeting, Viviane was professional, knowledgeable, and genuinely committed to getting the best possible result for us. Communication throughout the entire campaign was amazing! Viviane always kept us informed and answered calls straight away. We felt confident in the strategy every step of the way. The marketing and presentation advice was also incredibly helpful in making sure our home showed at its best. Auction day was a great example of Viviane's professionalism and skill. When the property didn’t quite reach the reserve under the hammer, she moved quickly to negotiate with the interested buyers straight after the auction. Her calm approach and strong negotiation skills helped secure a deal very quickly, achieving the result we couldn't be more happy with. What could have been a stressful process ended up feeling smooth and well managed from start to finish. We’re incredibly grateful for all the effort, guidance, and dedication that went into selling our home. We wouldn’t hesitate to recommend Viviane to anyone looking to sell, if you want someone who works hard, communicates well, and knows how to negotiate a great outcome, you’re in very good hands.

Very professional, well presented. Always on time and stood by what she said. Well supported by additional staff. Friendly and upbeat personality. Did her best to get over expected price, however we got what we expected in a competitive market.

We recently sold our home in Gilston with Viviane and her team at Ray White, and we couldn’t have been happier with how everything went. From the start, Viviane was professional but also very approachable and easy to work with. She didn’t just give us general advice on getting the house ready — she walked through each room with a clear plan and explained exactly how to present the property to attract the right buyers. Her suggestions were practical and made a real difference. She even jumped in to help move things around and fine-tune the layout before open homes, which showed how invested she was in getting the best result. Her communication throughout the campaign was excellent. After every open home, she gave us a call with honest, detailed feedback about what buyers were saying and how the campaign was tracking. We always felt informed and confident in the process. Even though we listed over Christmas — which can be a quieter time — Viviane stayed proactive and patient. Once the market picked up in early January, things moved quickly. We received multiple offers within the first week and achieved a price on the higher end of our expectations. Her negotiation skills definitely played a big part in that outcome. We also bought this same property through Viviane just over three years ago, so we’ve seen how she operates from both sides. She works hard for her sellers but is also fair and transparent with buyers, which we really respect. If you’re thinking about selling in the Gilston area, we’d absolutely recommend Viviane. She’s knowledgeable, hardworking, great with communication, and genuinely committed to getting a strong result.

Jake made the sale of our first home such a breeze and really took the stress out of selling! His incomparable knowledge of the Gilston area set realistic expectations for us from the very first meeting. Jake was reliable and his constant communication was honest and transparent. He made it clear from the beginning that he was only a phone call away if we ever had any questions. We never felt like just another number, just another sale with Jake - he was dedicated from the first contact made. Jake’s personality and character made the whole experience positive and really enjoyable. We would recommend him again and again!

Jake made the process of buying a new house as easy as possible. My partner and I had been on the search for the perfect property for us for a while. From the first time I spoke to Jake on the phone, I knew we were in good hands. Jake was professional, but also friendly, and was able to assist us in buying a house we loved. As a buyer, it can be easy to feel like the agent works for the seller and you are just part of the transaction. However, Jake managed to handle everything in a way that not only made us feel supported, but also clearly displayed his intention to get a strong result for the seller. I was very happy with his services and would not hesitate to suggest his work to anyone I know.

We recently purchased a house through Jake and the whole experience was honestly fantastic. Jake was professional, easy to talk to and always quick to answer any questions we had. The process felt smooth from start to finish and he went above and beyond to make sure everything was stress free for my partner & I. I highly recommend Jake to anyone purchasing a property, especially in this current market!

From the very first meeting with Viviane, I felt completely at ease, she’s warm, genuine, and you can tell straight away how much she cares about her clients. Nothing was ever too much trouble for her. Viv guided me through every step of the process with patience, kindness, and professionalism. She went above and beyond to help get my home ready for sale and worked tirelessly to achieve a fantastic result. I’m so grateful for everything she did — not just for the outcome, but for how easy and positive she made the whole experience. Viviane is one of those rare people who truly loves what she does, and it shows in every interaction. I couldn’t recommend her highly enough.

The Ray White Alex Day team were exceptional during the sale of our home

Alex and his team aided with a quick and stress free sale, Alex also helped with negotiations for purchasing our next property.