Agencies in Palmerston, ACT, 2913

The communication across the agency was uniform. Their trustworthiness will always be a quality I will hold when reflecting with my involvement with Stone Gungahlin.

Very responsive and acted with integrity. Process was low stress and Jess was easy to communicate with. If we were selling a house, we would be confident that Jess would get a good price but would also respect the buyer during the process! Would highly recommend.

Jess and her team have been amazing throughout the sale process. Jess is highly experienced and knowledgable, meaning the process went smoothly and I felt supported at each step. She provided great advice and I felt she was genuinely in my corner and wanted the best possible outcome. I would highly recommend Jess to anyone looking to sell.

We thoroughly enjoyed working with Stacy, who was personable & easy to communicate with whilst maintaining her professionalism throughout our interactions. Right from the start she instilled confidence in us & she did not disappoint. Throughout the process, she kept us up to date with the latest sales figures, demonstrating her detailed knowledge of the property market. Stacy also gave us an honest & realistic view of the current market based on the most recent sales of properties comparable to ours. We would not hesitate to engage her again & will recommend her to family & friends.

Adam and Kiri were exceptional from start to finish. Their advice on preparing for market was spot on, and they went above and beyond to explain the process clearly at every stage. We trusted them completely throughout, and they didn't disappoint. They communicated brilliantly and clearly know the local market inside out. We couldn't have asked for a better experience and would recommend them without hesitation.

Nice bloke who gets the job done. Don’t waste your time with any other agent.

Rachel’s positivity, her commitment to excellence in all aspects of the sales process before, during and after are second to none. Her ability to negotiate challenges on various levels between buyer and seller to achieve amazing outcomes demonstrates her high level of competence and experience. Her integrity, professionalism, interpersonal skills and genuine commitment to achieving optimum results for the seller set her apart from others in the industry. Our family have engaged and trusted Rachel and Goodhaus on several occasions and they are consistently at the top of the game. We highly recommend Rachel as being someone you can trust to have your best interests at heart always. Well done and thank you Rachel.

We couldn’t have asked for a better real estate agent than Rachel. She was honest, reliable and always kept us informed with great communication. Rachel was incredibly helpful throughout the whole process and made everything easy and stress-free. We would highly recommend her.

I had an excellent experience working with Rachel Anasson and would highly recommend her to anyone looking to sell in the Gungahlin area. Rachel consistently went above and beyond throughout the entire process. She didn’t just organise and manage open homes seamlessly—she also took the time to ensure the property presented at its absolute best. This included hands-on efforts to spruce up the exterior and enhance street appeal, which made a noticeable difference in attracting buyer interest from the outset. Her knowledge and experience in marketing and selling strategies were evident at every stage. Rachel provided clear, well-informed advice on positioning the property in the market, and her tailored approach ensured maximum exposure to the right buyers. Just as importantly, her intimate understanding of the Gungahlin market gave us real confidence in both pricing and negotiation. What truly set Rachel apart from her competitors was her focus, energy, and commitment. She was proactive, responsive, and genuinely invested in achieving the best possible outcome. Her dedication ultimately played a key role in delivering a successful sale. If you’re looking for an agent who combines professionalism, market expertise, and a strong work ethic, Rachel is an outstanding choice.

Young Matthew impressed me the most. he was attentive and responded to all my questions. Showed interest in me as a person and He was not on his mobile home while the people were coming in and out of the property. I found that the responses were slow to come at times. I think that having to many people on promoting the same property can be confusing and may be the deal is not as smooth as it could be. Two to three people are Ok. But I dealt with several agents and at times I felt lost since different people come into play. There was a long period of silence. The beginning the agent were quite engaging but in the middle period the communication died a little bit until a day or two before the auction. Then I had numerous phone calls and communication exchanges. The most important aspect in the real estate business is to value the customer, not to make the client feel like a commodity.

Treston is a solid communicator and negotiator. He’s happy to share his advice, insights and recommendations based on the market and campaign performance. Signing up he also provided good advice on areas to focus to help achieve an agreeable sale based on his previous experiences. I’d sell through him again without hesitation.

Justin made the whole experience stress free. He guided us every step of the way and was always available if we had a query. He went above and beyond to ensure we got a great deal. We are so very grateful for all his efforts and highly recommend him to anyone looking to sell. Justin’s genuine care and support along with professional strong negotiation skills and market knowledge gave us confidence through the entire process. Thank again Justin!

Vince’s understanding of the local area, the real estate business, and current market conditions gave me confidence at every stage of the sale. He communicated clearly and always responded in a timely, professional way. What stood out most was how genuinely he listened to what I needed and stayed focused on achieving the best outcome. He worked incredibly hard behind the scenes and was committed to securing a result I was truly satisfied with. I felt supported, informed, and well‑represented throughout the entire process.

I was searching to purchase my first home, and I found it through a property Vince was selling. Vince helped me navigate this process through professionalism, clear communication, meeting expectations and all this time showing kindness. I would recommend Vince to anyone seeking property advice or buying a home. It was evident Vince has extensive experience in the real estate industry which I believe helped my story.

We have now used Paul multiple times and he has always exceeded our expectations. He bends over backwards to assist genuine buyers, arranging additional viewings and is experienced enough to weed out the time wasters who haven’t got their paper work in order. He has made wonderful suggestions and personally assisted to improve the overall presentation of the property. We would not hesitate to recommend Paul to anyone looking to sell and wanting the best outcome possible. He really is one of the best in the business.

Great service from the sales agent. Friendly, professional, and very knowledgeable. They were helpful throughout the process and ensured everything was handled efficiently. Highly recommended.

I recently purchased a property at auction where Paul was the selling agent. From start to finish he was upfront, honest and highly professional. The process was very smooth and his communication was excellent throughout. Even after the sale, Paul was easy to contact and always willing to help with any questions. A very positive experience - highly recommended.

Throughout the process of selling our property, Kostya’s knowledge, professionalism, diligence and communication came to the fore and helped us achieve the result we wanted. He kept us updated and it felt like a real collaboration. His guidance and expertise helped navigate and allowed us to stay the course in order to get the outcome we were hoping for. Kostya helped us identify worthwhile things to do to value add to the property without over extending ourselves. He made himself available at all hours and kept us as involved as we wanted to be as we went through the process. I highly recommend Kostya and the team at town residential.

When we decided to sell our home we contact three Agents. Kostya, stood out at once. He is very charismatic and has the interest of the seller at heart. Kostya provided advice on tradesmen to help with small renovations without any indication from us that we would be signing with him. Kostya outlined what to expect and made sure we were fully informed before asking us to make a decision on every aspect of the selling process. Communication was very easy and straight forward. Kostya was very responsive with answering calls and responding to messages. We would highly recommend Kostya to any seller or buyer particularly in the Palmerston area. It seems to be a suburb he has extensive knowledge on and can provide specific advice on what buyer are looking for in this area.

He provided clear guidance throughout the process, communicating consistently and explaining each step so I could make informed decisions with confidence. His knowledge of the market was evident, and he approached every part of the experience with professionalism and attention to detail. I appreciated his reliability, prompt responses, and straightforward advice. Overall, a smooth and well-supported experience that I would recommend to others.

Both Sarah and Jasmine have been highly professional, proactive and engaging. They have made the process of buying our new home an enjoyable and satisfying experience. I cannot rate them highly enough.

I engaged Michael to market an investment property., He provided us with a timely appraisal and guided us well through the selling process. His knowledge of the market is excellent. It was very easy to engage with him and he kept bus fully informed at key stages of the process. He sold our property in a short timeframe and we are very pleased with the final outcome. Thank you Michael for your assistance.

A really friendly and reliable agent who I would happily use again. He’s definitely more of a caller than an email or text person, and I always found it best to just pick up the phone and speak to him directly. Buying a house can be a very stressful time, but he genuinely helped make the whole process feel much less stressful. Communication was always open and honest, and he came across as friendly, genuine, and easy to deal with throughout. He seems to genuinely care about both parties involved in the sale of a property. I would recommend Michael.