Having had an earlier bad experience, I was rather wary of estate agents. Ben Vance had two properties on the market that I looked at. The first was not suitable to my needs. The second seemed to meet my needs. There were many people looking at the property. I arranged to meet Ben later that day to discuss further with a view to making a firm offer. At our meeting I explained my earlier experience and said I was reluctant to act without my solicitor seeing the contract and giving her OK. Ben said we could put that in as a condition and he thought the vendor would probably agree. I also explained i was about to go interstate for a medical appointment and would therefore not be available to sign contracts. Ben reassured me we could keep in contact by phone and email and so that shouldn't be a problem. All he had promised took place, and he continued to keep in touch during the period between signing the contract and settlement. He took me through the property again for the pre - settlement inspection a few days prior to settlement. He said he was going on holidays prior to the settlement day but would leave keys at the office. When I picked up the keys I was also given a wonderful hamper to welcome me to the new house, which was a very kind gesture from Ben. Upon his return from holidays Ben contacted me again to ensure all was well with settling in. It was a very satisfactory and pleasant experience dealing with Ben Vance.
Ben Vance
