Polite and very helpful
I had a really positive experience renting through them. Communication was clear and timely, and they were quick to respond to any questions or requests. The application and move-in process was smooth and well organised, which made everything less stressful. They were professional, approachable, and easy to deal with throughout. Overall, a reliable and efficient team I’d happily recommend them to other renters.
SmartRent agents deliver a seamless leasing experience by combining data-driven market expertise with a highly responsive communication style that keeps me informed at every step. Their sharp negotiation skills and unwavering professionalism ensure me to secure the best possible terms while they handle the complex logistics with quiet efficiency. Their professionalism sets a high standard for the industry. From punctuality at viewings to the meticulous handling of digital documentation, they manage the administrative burden with quiet efficiency. They remain composed under pressure, resolving potential friction points—like background check delays or maintenance requests—before they become hurdles. This combination of tech-forward efficiency and personal advocacy creates a seamless transition into my new home.
Friendly, available and super helpful especially with managing trades and giving advice for the property.
Tenneka went above and beyond to help us get the keys as we were moving from far away. She was responsive, kind, and made it stress free.
Belle property and in particular Tenneka has been fantastic on our journey to having this property leased. She has helped with maintenance and repairs, using her knowledge of the local contractors to help us get the property ready to rent. She is excellent at communicating and always returns calls and messages quickly. We look forward to continuing this relationship throughout the leased period.
We really appreciate the good communication provided by Holly when finding suitable tenants. Her professionalism gives us peace of mind that she has our best interests in mind as owners.
We were always kept upto date with finding a new tenant, questions answered prompty, the departure of the previous tenant was smooth, any work that was required was well explained and the lease for the new tenants went smoothly. The staff are always professional and friendly.
Louisa has been an outstanding rental property Manager, and I couldn’t be more grateful for her support. She is highly professional, proactive, and incredibly responsive. Every query or concern is handled promptly and with genuine care. Her communication is always clear, transparent, and reassuring, which makes the entire rental experience smooth and stress-free. What truly stands out is her dedication and attention to detail — she goes above and beyond to ensure everything is managed efficiently and fairly. It’s rare to find someone so reliable, approachable, and committed to providing excellent service. I highly recommend Louisa to anyone looking for a trustworthy and exceptional property manager.
I have been working closely with Louisa from harcourts since 2023 and the experience have been nothing short of amazing. Thanks to Louisa and team for a great experience, appreciate it.
Based on most reviews in the last 12 months

From 501 reviews overall

Reviews in Kirwan
Rented
For Rent
24 Gilmour Crescent Kirwan
We were always kept upto date with finding a new tenant, questions answered prompty, the departure of the previous tenant was smooth, any work that was required was well explained and the lease for the new tenants went smoothly. The staff are always professional and friendly.
45 Overton Circuit Kirwan
Louisa has been an outstanding rental property Manager, and I couldn’t be more grateful for her support. She is highly professional, proactive, and incredibly responsive. Every query or concern is handled promptly and with genuine care. Her communication is always clear, transparent, and reassuring, which makes the entire rental experience smooth and stress-free. What truly stands out is her dedication and attention to detail — she goes above and beyond to ensure everything is managed efficiently and fairly. It’s rare to find someone so reliable, approachable, and committed to providing excellent service. I highly recommend Louisa to anyone looking for a trustworthy and exceptional property manager.
City Winner
ratemyagent award
Townsville2026Suburb Winner
ratemyagent award
Kirwan2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Mount Louisa2026
From 264 reviews overall



Reviews in Kirwan
Rented
For Rent
11 Drummond Court Kirwan
I had a really positive experience renting through them. Communication was clear and timely, and they were quick to respond to any questions or requests. The application and move-in process was smooth and well organised, which made everything less stressful. They were professional, approachable, and easy to deal with throughout. Overall, a reliable and efficient team I’d happily recommend them to other renters.
City Top 5
ratemyagent award
Townsville2026
From 147 reviews overall



Reviews in Kirwan
Rented
For Rent
17 Keitley St Kirwan
SmartRent agents deliver a seamless leasing experience by combining data-driven market expertise with a highly responsive communication style that keeps me informed at every step. Their sharp negotiation skills and unwavering professionalism ensure me to secure the best possible terms while they handle the complex logistics with quiet efficiency. Their professionalism sets a high standard for the industry. From punctuality at viewings to the meticulous handling of digital documentation, they manage the administrative burden with quiet efficiency. They remain composed under pressure, resolving potential friction points—like background check delays or maintenance requests—before they become hurdles. This combination of tech-forward efficiency and personal advocacy creates a seamless transition into my new home.
195 Greenwood Dr Kirwan
Grace and the team at Smart Rentals have been absolutely fantastic. As a first-time landlord, I was initially a bit nervous, but they made the entire process seamless and stress-free. Their communication is prompt and their follow-up exceptional. I’m so glad I chose Smart Rentals and couldn’t recommend them more highly!
City Top 5
ratemyagent award
Townsville2026Based on properties leased in the last 12 months

From 501 reviews overall

Reviews in Kirwan
Rented
For Rent
24 Gilmour Crescent Kirwan
We were always kept upto date with finding a new tenant, questions answered prompty, the departure of the previous tenant was smooth, any work that was required was well explained and the lease for the new tenants went smoothly. The staff are always professional and friendly.
45 Overton Circuit Kirwan
Louisa has been an outstanding rental property Manager, and I couldn’t be more grateful for her support. She is highly professional, proactive, and incredibly responsive. Every query or concern is handled promptly and with genuine care. Her communication is always clear, transparent, and reassuring, which makes the entire rental experience smooth and stress-free. What truly stands out is her dedication and attention to detail — she goes above and beyond to ensure everything is managed efficiently and fairly. It’s rare to find someone so reliable, approachable, and committed to providing excellent service. I highly recommend Louisa to anyone looking for a trustworthy and exceptional property manager.
City Winner
ratemyagent award
Townsville2026Suburb Winner
ratemyagent award
Kirwan2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Mount Louisa2026Reviews in Kirwan
Rented
For Rent
Reviews collected on RateMyAgent will appear here

From 73 reviews overall

Reviews in Kirwan
Rented
For Rent