After several disappointing experiences with previous tenants and property managers, working with Belle Property Townsville has been an absolute breath of fresh air. They truly went above and beyond to assist in getting the property back up to scratch, providing clear guidance, practical solutions, and hands‑on support every step of the way. They understood the urgency of the situation and acted promptly, communicating openly and professionally throughout the entire process. The level of service provided has been exceptional, and it was clear that they genuinely cared about achieving the best possible outcome. Thanks to their efficiency and market knowledge, the property was only on the market for one week before a suitable tenant was secured. After past challenges, this result was incredibly reassuring and exceeded all expectations. I would highly recommend them to any landlord looking for a proactive, reliable, and service‑driven property manager.
I had a great experience working with Elly as my real estate agent. From the very beginning, she was professional, approachable, and always willing to go the extra mile to help me. Elly took the time to understand exactly what I was looking for and made the whole process smooth and stress-free. Her communication was excellent—she kept me updated every step of the way and was always available to answer any questions I had. I truly appreciated her honesty, patience, and attention to detail. Thanks to Elly’s dedication and expertise, I felt confident and supported throughout the entire journey. I would highly recommend her to anyone looking for a reliable and hardworking real estate agent.
Property manager Elly Saunders was awesome Very kind and helpful Made the application process so easy We would give Elly 10 stars if we could
Always approachable. Highly recommended.
The property at 4A/4B Arila Street, Cranbrook was recently sold, and the experience with Tracy Chrome and the Helen Munro Property team was excellent throughout the ownership period. The rental team, maintenance team, and support provided during insurance claims were consistently helpful, responsive, and professional. The level of care and service made the entire process seamless and reassuring. Every interaction reflected a genuine commitment to their clients, and it is clear that the same high standard of service will continue with the new owners. It was a pleasure dealing with Helen Munro Property, and there is no hesitation in recommending Tracy and her team. Hopefully, paths will cross again in the future. Wishing the team a wonderful Christmas and New Year.
Elly was incredibly approachable throughout the application process and after we moved in. She went above and beyond to help with any inquiries we had, never making us feel like our questions were too much. She truly supports both tenants and landlords. After being a tenant for 20 years, this is the first time I've felt so comfortable. Even though we faced a few challenges after moving in, I couldn't have asked for better professionalism and care from her.
I’m happy with them for looking after my property with good communication and They are keeping their professionalism very well maintained.
Smart Rentals have made my first experience as a landlord super easy. They are extremely helpful, very efficient and communicate well. They helped me find new tenants quickly when previous tenants had to move unexpectedly. Their service is excellent. Couldn't recommend more.
Since moving into our new home Harcourts and our Managers have been professional and supportive. We have no issues but thankful. Our hot water system needed replacing, Emma and the team acted quickly to get a replacement. Paying our rent has been smooth with the set up option that we have been given to follow. 10/10 for professionalism and prompting. Kind Regards
It is so important to have a good property manager in your corner. How they show up does affect your everyday life, and your time! So it is important to choose a goodie. Elly is a goodie. She is courteous, kind, efficient, and handles my concerns with grace and care. It has been a pleasure working with her, and I much appreciate having her in my corner.
Based on most reviews in the last 12 months

From 265 reviews overall



Reviews in Cranbrook
Rented
For Rent
164 Charles Street Cranbrook
After several disappointing experiences with previous tenants and property managers, working with Belle Property Townsville has been an absolute breath of fresh air. They truly went above and beyond to assist in getting the property back up to scratch, providing clear guidance, practical solutions, and hands‑on support every step of the way. They understood the urgency of the situation and acted promptly, communicating openly and professionally throughout the entire process. The level of service provided has been exceptional, and it was clear that they genuinely cared about achieving the best possible outcome. Thanks to their efficiency and market knowledge, the property was only on the market for one week before a suitable tenant was secured. After past challenges, this result was incredibly reassuring and exceeded all expectations. I would highly recommend them to any landlord looking for a proactive, reliable, and service‑driven property manager.
164 Charles Street Cranbrook
I had a great experience working with Elly as my real estate agent. From the very beginning, she was professional, approachable, and always willing to go the extra mile to help me. Elly took the time to understand exactly what I was looking for and made the whole process smooth and stress-free. Her communication was excellent—she kept me updated every step of the way and was always available to answer any questions I had. I truly appreciated her honesty, patience, and attention to detail. Thanks to Elly’s dedication and expertise, I felt confident and supported throughout the entire journey. I would highly recommend her to anyone looking for a reliable and hardworking real estate agent.
City Top 5
ratemyagent award
Townsville2026
From 147 reviews overall



Reviews in Cranbrook
Rented
For Rent
45 Fitzroy St Cranbrook
Smart Rentals have made my first experience as a landlord super easy. They are extremely helpful, very efficient and communicate well. They helped me find new tenants quickly when previous tenants had to move unexpectedly. Their service is excellent. Couldn't recommend more.
20 Berontha St Cranbrook
We have been incredibly happy with the service of the Smart Rentals team. Bree manages our properties, and she is exceptional, very professional, reliable, and very responsive. Highly recommend Bree and Smart Rentals team.
City Top 5
ratemyagent award
Townsville2026
From 502 reviews overall

Reviews in Cranbrook
Rented
For Rent
8 Albert Street Cranbrook
Since moving into our new home Harcourts and our Managers have been professional and supportive. We have no issues but thankful. Our hot water system needed replacing, Emma and the team acted quickly to get a replacement. Paying our rent has been smooth with the set up option that we have been given to follow. 10/10 for professionalism and prompting. Kind Regards
City Winner
ratemyagent award
Townsville2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Kirwan2026Suburb Winner
ratemyagent award
Mount Louisa2026Based on properties leased in the last 12 months

From 502 reviews overall

Reviews in Cranbrook
Rented
For Rent
8 Albert Street Cranbrook
Since moving into our new home Harcourts and our Managers have been professional and supportive. We have no issues but thankful. Our hot water system needed replacing, Emma and the team acted quickly to get a replacement. Paying our rent has been smooth with the set up option that we have been given to follow. 10/10 for professionalism and prompting. Kind Regards
City Winner
ratemyagent award
Townsville2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Kirwan2026Suburb Winner
ratemyagent award
Mount Louisa2026Reviews in Cranbrook
Rented
For Rent
78 Ninth Ave Railway Estate
Cheyenne, our property manager at Ray White in Townsville, I cannot recommend her highly enough! From the very first interaction, Cheyenne displayed an incredible level of professionalism and dedication. Her communication skills are outstanding—she always kept me informed and responded promptly to any questions or concerns I had. What truly sets Cheyenne apart is her genuine care for her clients. I felt supported every step of the way, and her proactive approach gave me confidence in her management of our rental property. Thank you, Cheyenne, for your exceptional service and for making this process so easy!
17 Starling Cres Condon
What an amazing team at raywhite a special thanks to all the girls who went above and beyond to help ease my nerves and getting our first investment property tenanted with a hassle free process . Truly thankful for all of your support and dedication to getting the job done
24 Canara Street Cranbrook
Maddie and Camille are such hard working knowledgeable young woman. Moving from one rental (which was managed by Camille) and moving to another rental (managed by Maddie)was so seamless and both of these ladies helped so much. I rate customer service 1000/10, ❤️

From 265 reviews overall



Reviews in Cranbrook
Rented
For Rent
164 Charles Street Cranbrook
After several disappointing experiences with previous tenants and property managers, working with Belle Property Townsville has been an absolute breath of fresh air. They truly went above and beyond to assist in getting the property back up to scratch, providing clear guidance, practical solutions, and hands‑on support every step of the way. They understood the urgency of the situation and acted promptly, communicating openly and professionally throughout the entire process. The level of service provided has been exceptional, and it was clear that they genuinely cared about achieving the best possible outcome. Thanks to their efficiency and market knowledge, the property was only on the market for one week before a suitable tenant was secured. After past challenges, this result was incredibly reassuring and exceeded all expectations. I would highly recommend them to any landlord looking for a proactive, reliable, and service‑driven property manager.
164 Charles Street Cranbrook
I had a great experience working with Elly as my real estate agent. From the very beginning, she was professional, approachable, and always willing to go the extra mile to help me. Elly took the time to understand exactly what I was looking for and made the whole process smooth and stress-free. Her communication was excellent—she kept me updated every step of the way and was always available to answer any questions I had. I truly appreciated her honesty, patience, and attention to detail. Thanks to Elly’s dedication and expertise, I felt confident and supported throughout the entire journey. I would highly recommend her to anyone looking for a reliable and hardworking real estate agent.
City Top 5
ratemyagent award
Townsville2026