Overview of Douglas, QLD, 4814

Its been easy dealings with any issues we have occurred with our last rental and will no doubt be the same with this new rental

Great, thorough work ensuring our house has high quality tenants.

Kind , communicative helpful and clear

Was very pleasant experience and wasn’t too hard to reach my agent and always called back if they missed my call.

Communication is very Satisfactory. Quite knowledgeable of the current market. I believe their negotiation skills are commendable. Their professionalism is far above! The screening and choosing the right tenants is done with care and discretion. I am very satisfied with the looking after with the maintenance of my property. My property manager does a marvellous and commendable job. The regular issues of Newsletter gives us the update what is going on.. This is a great idea!

I lived in the same property for 3 years and throughout the years, my property managers (Tenneka and Maggie) were always prompt with any concerns or maintenance requests and easily accessible. They were also very helpful, professional and amazing to work with.

Listing of the property was easy to find and get information on. Inspection time was convenient and informative. Communication with the managers and application process was very smooth and proactive . Staff were very informative and polite in regards to application process

The team at Helen Munro have been the best to deal with. Very clear with the whole process and always let me know where it was up to and also proactive in getting things done.

All agents I had contact with were very friendly and willing to help in any way they could. Great communication throughout entire process with quick responses to emails and returning phone calls if it wasn't answered straight away. Highly recommend

Its been easy dealings with any issues we have occurred with our last rental and will no doubt be the same with this new rental

Great, thorough work ensuring our house has high quality tenants.

Kind , communicative helpful and clear

They responded quick and timely No issues at all

After three years as a tenant I can honestly say this was one of the smoothest and most pleasant renting experiences I’ve had. The landlord and property managers are genuinely caring and go above and beyond. The rental team is consistently present and easy to deal with whenever anything came up. Maintenance was always handled quickly. Issues were sorted fast and without any fuss, that made a huge difference day to day. You always felt like someone actually had your back. The whole tenancy was easy going from start to finish. No hiccups Clear communication and a real sense that they looked out for their tenants as people. Absolutely brilliant experience and I’d happily rent through them again without hesitation.

As a landlord I’ve always been happy with the communication and service from Steve and the team at Smart Rentals. They managed a couple of properties for me over the years.