Overview of Mount Coolum, QLD, 4573

The team at Haven guided us through our first time renting our property with a friendly and professional style! Communication was prompt and courteous, and they went the extra mile to make the entire experience clear, straightforward, and pressure-free, with an excellent result. Caitlin and Terianne are a pleasure to work with and we look forward to our future with their team.

Very professional all round service

Haven Property have been excellent to deal with. They manage our rental property professionally and efficiently, with clear communication and prompt follow-up whenever needed. We feel confident knowing our property is in good hands and would happily recommend their services to other landlords.

After changing property managers to Eastell & Co following the retirement of our previous property manager, I can honestly say it was one of the best decisions we've made. Not long after they took over managing our property, our tenants moved out and there was a significant amount of work to organise before the new tenants could move in. We also decided it was the perfect opportunity to completely renovate both bathrooms, as well as have the house professionally cleaned, the gardens refreshed and everything brought up to its best standard. As we live overseas, managing a project like this ourselves would have been incredibly difficult, but Eastell & Co made the entire process feel seamless. Throughout it all, Holly was absolutely outstanding. She was incredibly responsive, professional and reliable, keeping us informed every step of the way. Every decision was discussed with us, she obtained a range of quotes, offered excellent advice and genuinely made us feel she was acting in our best interests at all times. We never felt like just another client - we received a truly personalised service. Holly went above and beyond to ensure our home looked its absolute best and was ready for the right tenants. Olivia, who managed the tenant screening, was equally impressive. She was friendly, responsive and professional, and we really appreciated the personalised service. We feel they found exactly the right tenants for our home. We also really like the online owner portal. It's simple to use and makes it easy to see rental payments, invoices and everything happening with the property in one place whilst we are overseas. Thank you to Holly, Olivia and everyone at Eastell & Co. We couldn't recommend you more highly and would encourage anyone looking for a property manager to use your services. 100% recommended!

We had a great and smooth communication prior to moving in. Everything happened in a correct way and we are very happy with the warm welcoming as well! Thanks to Eastell and Co we are settled and ready for our new chapter.

From day 1, the information and support provided have been fantastic, clear, and incredibly proactive. What stood out the most: * Mel is by far the most proactive and professional property manager we’ve had the pleasure of working with over the years. * The team goes above and beyond to ensure new tenants have everything they need and feel they belong. * They even organised a thoughtful welcome pack to help new tenants settle in smoothly. * Mel’s ongoing and clear communication made the process seamless with no stress! If you’re looking for a property management team that truly cares, communicates well, and goes the extra mile, Eastell and Co and Mel are the way to go. Highly recommend!

Effective real estate reviews highlight specific, actionable praise—such as excellent communication, market knowledge, and negotiation skills—to build trust and showcase professionalism

Great communication, excellent service. Highly recommend

Honest, professional, personable and efficient service in leasing and managing our property.

After changing property managers to Eastell & Co following the retirement of our previous property manager, I can honestly say it was one of the best decisions we've made. Not long after they took over managing our property, our tenants moved out and there was a significant amount of work to organise before the new tenants could move in. We also decided it was the perfect opportunity to completely renovate both bathrooms, as well as have the house professionally cleaned, the gardens refreshed and everything brought up to its best standard. As we live overseas, managing a project like this ourselves would have been incredibly difficult, but Eastell & Co made the entire process feel seamless. Throughout it all, Holly was absolutely outstanding. She was incredibly responsive, professional and reliable, keeping us informed every step of the way. Every decision was discussed with us, she obtained a range of quotes, offered excellent advice and genuinely made us feel she was acting in our best interests at all times. We never felt like just another client - we received a truly personalised service. Holly went above and beyond to ensure our home looked its absolute best and was ready for the right tenants. Olivia, who managed the tenant screening, was equally impressive. She was friendly, responsive and professional, and we really appreciated the personalised service. We feel they found exactly the right tenants for our home. We also really like the online owner portal. It's simple to use and makes it easy to see rental payments, invoices and everything happening with the property in one place whilst we are overseas. Thank you to Holly, Olivia and everyone at Eastell & Co. We couldn't recommend you more highly and would encourage anyone looking for a property manager to use your services. 100% recommended!

We had a great and smooth communication prior to moving in. Everything happened in a correct way and we are very happy with the warm welcoming as well! Thanks to Eastell and Co we are settled and ready for our new chapter.

From day 1, the information and support provided have been fantastic, clear, and incredibly proactive. What stood out the most: * Mel is by far the most proactive and professional property manager we’ve had the pleasure of working with over the years. * The team goes above and beyond to ensure new tenants have everything they need and feel they belong. * They even organised a thoughtful welcome pack to help new tenants settle in smoothly. * Mel’s ongoing and clear communication made the process seamless with no stress! If you’re looking for a property management team that truly cares, communicates well, and goes the extra mile, Eastell and Co and Mel are the way to go. Highly recommend!

The team at Haven guided us through our first time renting our property with a friendly and professional style! Communication was prompt and courteous, and they went the extra mile to make the entire experience clear, straightforward, and pressure-free, with an excellent result. Caitlin and Terianne are a pleasure to work with and we look forward to our future with their team.

Very professional all round service

Haven Property have been excellent to deal with. They manage our rental property professionally and efficiently, with clear communication and prompt follow-up whenever needed. We feel confident knowing our property is in good hands and would happily recommend their services to other landlords.