Overview of Rosslea, QLD, 4812

Made renting straightforward. Quick responses to emails. Issues resolved quickly.

Bree and the team are always happy to help. They made the process quick, simple and seamless. We told them what we needed in a house and they gave us options and we had an approval fast. Signing documents and how to make payments and when was clear. They were also happy to answer any questions or concerns we had.

I rented a property that was managed by the team at Smart Rentals for over 2 years and in that period all staff were excellent in communication, honest and very easy to deal with . Jean and her staff are all highly recommended by myself

We were contacted promptly about the status of our application and were accepted within days of applying. Our lease was signed and keys handed over in less than a week from when we applied for the rental! Our property manager was always prompt with responding to questions and was very helpful.

We’ve had such a positive experience with this agency and would happily give them 5 stars. From the very beginning, communication has been fantastic - clear, consistent and responsive. Making a big long distance move to Townsville with our family came with plenty of moving parts, so having an agency that communicated so well throughout the entire process made such a difference. What really stood out though, was the human touch. Knowing we were relocating from a long way away, I received a genuine “Welcome to Townsville” along with recommendations for things to see and do with our family, places to explore, where to find the best coffee and even some date night suggestions! It was such a small gesture, but when you’re moving your whole family somewhere completely new, those little things mean a lot. That level of thoughtfulness is unmatched. Everyone we have dealt with has also been genuinely lovely, professional and helpful. When I went into the office to collect our keys, I may have accidentally done a little eavesdropping 😂 and overheard a few conversations between the team and other tenants. What stood out was that the same warmth and respect we had experienced was exactly how they interacted with everyone else too. It was clearly genuine. It’s incredibly refreshing to deal with an agency that combines professionalism, great communication and genuine care for the people they work with. They made what could have been a really stressful part of a huge move feel smooth and welcoming, and we are incredibly grateful. An easy 5 stars from us - highly recommend!

Have found her very knowledgeable, helpful, approachable offers good suggestions and follows through with her tasks professionally

Melissa Thomson was very helpful and very professional. She was very patient, always available and happy to answer my queries.

We're only starting our journey with Century 21 Aaron Moon Realty. So far we cannot give them a good or bad review.

Great communicators, light years ahead of our last managers.

Cheyenne, our property manager at Ray White in Townsville, I cannot recommend her highly enough! From the very first interaction, Cheyenne displayed an incredible level of professionalism and dedication. Her communication skills are outstanding—she always kept me informed and responded promptly to any questions or concerns I had. What truly sets Cheyenne apart is her genuine care for her clients. I felt supported every step of the way, and her proactive approach gave me confidence in her management of our rental property. Thank you, Cheyenne, for your exceptional service and for making this process so easy!

What an amazing team at raywhite a special thanks to all the girls who went above and beyond to help ease my nerves and getting our first investment property tenanted with a hassle free process . Truly thankful for all of your support and dedication to getting the job done

Maddie and Camille are such hard working knowledgeable young woman. Moving from one rental (which was managed by Camille) and moving to another rental (managed by Maddie)was so seamless and both of these ladies helped so much. I rate customer service 1000/10, ❤️