I've been really happy with Smart Rentals Townsville. They’re professional, responsive, and always quick to address any issues or questions. It’s reassuring to know my property is in good hands. Highly recommend their services to anyone looking for reliable property management!
Team at Elite are professional yet personable. We are more than satisfied with their service, their fees and the way in which they manage and look after our property. They go above and beyond with even the little things. Great at communication.
We have used Steve McDonalds company Smart Rentals for the past 10 years for our rental property. Both my husband and I can highly recommend his company, the staff are all trained very professionally. Communication is an essential part of having a relationship with your Property Manager, and we find we have that in Jean our Property Manager she is very responsive, always helpful and attentive to all our needs for our rental. The reporting of income and expenses for the property is easy for our accountant at end of year. We recommend this company for anyone looking for a responsible Property Management Company.
Michael was very kind and quick to answer all our questions!
The team at smart rentals have been amazing help in setting everything up in my rental property. They've been quick to answer questions and proactive in recommending repairs/works. I engaged them prior to actually taking ownership of the property and their assistance made everything seamless getting a tenant within a week or two of settlement.
They helped me through every step of the way which I couldn’t appreciate more. Extremely helpful in keeping me updated and walking me through the process.
Based on most reviews in the last 12 months

From 147 reviews overall



Reviews in Townsville City
Rented
For Rent
11/23 Melton Terrace Townsville City
I've been really happy with Smart Rentals Townsville. They’re professional, responsive, and always quick to address any issues or questions. It’s reassuring to know my property is in good hands. Highly recommend their services to anyone looking for reliable property management!
10/209 Wills St Townsville City
We have used Steve McDonalds company Smart Rentals for the past 10 years for our rental property. Both my husband and I can highly recommend his company, the staff are all trained very professionally. Communication is an essential part of having a relationship with your Property Manager, and we find we have that in Jean our Property Manager she is very responsive, always helpful and attentive to all our needs for our rental. The reporting of income and expenses for the property is easy for our accountant at end of year. We recommend this company for anyone looking for a responsible Property Management Company.
City Top 5
ratemyagent award
Townsville2026
From 1 review overall


Reviews in Townsville City
Rented
For Rent
10/51 Stanley St Townsville City
Team at Elite are professional yet personable. We are more than satisfied with their service, their fees and the way in which they manage and look after our property. They go above and beyond with even the little things. Great at communication.
Reviews in Townsville City
Rented
For Rent
Reviews collected on RateMyAgent will appear here
Based on properties leased in the last 12 months

From 147 reviews overall



Reviews in Townsville City
Rented
For Rent
11/23 Melton Terrace Townsville City
I've been really happy with Smart Rentals Townsville. They’re professional, responsive, and always quick to address any issues or questions. It’s reassuring to know my property is in good hands. Highly recommend their services to anyone looking for reliable property management!
10/209 Wills St Townsville City
We have used Steve McDonalds company Smart Rentals for the past 10 years for our rental property. Both my husband and I can highly recommend his company, the staff are all trained very professionally. Communication is an essential part of having a relationship with your Property Manager, and we find we have that in Jean our Property Manager she is very responsive, always helpful and attentive to all our needs for our rental. The reporting of income and expenses for the property is easy for our accountant at end of year. We recommend this company for anyone looking for a responsible Property Management Company.
City Top 5
ratemyagent award
Townsville2026
From 502 reviews overall

Reviews in Townsville City
Rented
For Rent
28 Capricorn Drive Burdell
Georgia from Harcourts Kingsberry Townsville has been our property manager since we purchased our property, and she has been excellent throughout the entire process. We recently had to relet the property after our previous tenant exited early, and Georgia’s speed in securing another tenant was unbelievable. She made what could have been a stressful situation feel smooth, simple, and well managed. Georgia kept us informed every step of the way, clearly explaining what was happening and making the transition between tenants easy. Her communication, professionalism, and efficiency have been outstanding. If you need someone to manage your property in the Townsville area, I cannot recommend Georgia highly enough.
3 Barklya Street Mount Low
The rental management team were a pleasure to work with. From the moment I was advised the house I was renting was going to be sold vacant, the team helped me find a new place to rent. Communications between myself and the rental management team was professional and personal to my needs. I was kept up to date with e-mails, txt messages and phone calls.
City Winner
ratemyagent award
Townsville2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Kirwan2026Suburb Winner
ratemyagent award
Mount Louisa2026Reviews in Townsville City
Rented
For Rent
78 Ninth Ave Railway Estate
Cheyenne, our property manager at Ray White in Townsville, I cannot recommend her highly enough! From the very first interaction, Cheyenne displayed an incredible level of professionalism and dedication. Her communication skills are outstanding—she always kept me informed and responded promptly to any questions or concerns I had. What truly sets Cheyenne apart is her genuine care for her clients. I felt supported every step of the way, and her proactive approach gave me confidence in her management of our rental property. Thank you, Cheyenne, for your exceptional service and for making this process so easy!
17 Starling Cres Condon
What an amazing team at raywhite a special thanks to all the girls who went above and beyond to help ease my nerves and getting our first investment property tenanted with a hassle free process . Truly thankful for all of your support and dedication to getting the job done
24 Canara Street Cranbrook
Maddie and Camille are such hard working knowledgeable young woman. Moving from one rental (which was managed by Camille) and moving to another rental (managed by Maddie)was so seamless and both of these ladies helped so much. I rate customer service 1000/10, ❤️