Agencies in Hackett, ACT, 2602

Being the buyer, I wasn’t expecting to receive much information from the selling agent. But Samantha checked in with me regularly, making sure I had the opportunity to ask anything I wanted.

Her communication style was very easy and kept us looped in throughout the process. Simple things like creating a WhatsApp group allowed us to all stay in communication throughout the negotiation and pre exchange period.

We listed our home at what can only be described as the exact moment the government decided to change the rules and throw the property market into a spin. Buyer confidence disappeared faster than free food at a barbecue, and what should have been a straightforward sale suddenly became anything but. Thankfully, Bree didn't panic—she simply rolled up her sleeves and got to work. While the market was making life difficult, Bree was constantly adapting, chasing buyers, keeping us informed, and finding new ways to get our property in front of the right people. The amount of work happening behind the scenes was incredible, and we always felt like our sale was her priority. What really stood out was her honesty. There was no sugar-coating the market, no unrealistic promises—just clear advice, great communication, and a genuine determination to get us the best possible outcome. Anyone can look like a superstar when houses are selling themselves. The real test is when the market gets tough, and that's exactly when Bree proved why she's one of the best. Thanks, Bree, for sticking with us through one of the toughest markets in recent years. We genuinely couldn't have asked for a better person to have in our corner and wouldn't hesitate to recommend you to anyone thinking of buying or selling.

Ahmad was an enthusiastic and responsive agent. He had a good knowledge of the market, and helped to negotiate all the issues that arose throughout the process.

Ahmad and his team were absolutely fantastic to work with throughout our home-buying journey. From the very first inspection to settlement day, they were professional, responsive, and genuinely invested in helping us. Ahmad’s knowledge of the market and attention to detail made the process smooth and stress-free, while his friendly, down-to-earth approach made us feel confident every step of the way. We couldn’t be happier with our purchase and truly appreciate the excellent service from Ahmad and his team.

Hi Ahmad This is a very sincere thank you for your efforts in marketing our property. We were very glad you were available. Not only did you meet all our expectations from the third party who recommended you, but you exceeded them. The third party quote that resonated with me was “If I was to choose any agent in Canberra I would absolutely call Ahmad Souweid from Blackshaw. There is no one more dedicated or professional and he has a very gentle manner. He also has a large social media following which is vital.” So we did, and we were not disappointed. Specifically, your knowledge of the field, your professionalism and your personal approach served us very well. I particularly appreciated the way your openness and engagement were melded with tact and diplomacy. That was unique. And when we met some sticky moments we felt that you weighed in on our behalf with constructive engagement, even though our problems crossed beyond the immediate real estate transaction. You went the extra mile, and we are grateful. It made us feel that we were all part of a unified project team, working towards the one end. We should also compliment Alana. It was great having her on the team. She was personable, professional, supportive and very easy to deal with.

We had a very positive experience working with Olivia S throughout the purchase of our new home. She was consistently friendly, approachable, and always willing to answer any questions we had promptly and clearly, which made what can often be a stressful process much easier to navigate. She was also professional, knowledgeable, and direct in her communication, ensuring we always understood where things stood. During negotiations she was certainly persistent and proactive in keeping matters moving, which reflected her commitment to achieving an outcome. Overall, we appreciated her support and guidance throughout the transaction.

The one thing I found Olivia, was very good at, was the regular updates on all aspects of the progress. Also I had many questions as this was a massive thing to do selling my home. Olivia always got back to me promptly and answered all my questions and I felt reassured 👍 What I loved most was her happy positive attitude and confident personality. Thanks so much for selling my home. Extremely happy with the results 😀

Olivia and the team have been great. Highly recommend.