Helen Munro Property

254 Charters Towers Rd, Hermit Park QLD 4812
  •   4.9   (474 reviews)

Our sales performance at a glance

See how Helen Munro Property has performed in the last 12 months on RateMyAgent*

78
Reviews
27
Properties for sale
120
Sold properties
$647k
Average sale price
$77.7m
Total sales value

*Includes all properties sold (last 12 months) as lead and supporting agent and published on ratemyagent.com.au. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

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    Recognised for going above & beyond for their clients.

Our customer service awards

See what RateMyAgent awards Helen Munro Property has won

  • City Top 5Townsville
  • Suburb WinnerNorth Ward
  • 6x City Top 5Townsville - 2026, 2025, 2024, 2023, 2022, 2018
  • 2x Suburb WinnerNorth Ward - 2026, 2025

Meet the team

Get to know the 7 agents at Helen Munro Property.

Margaret Hill
Margaret Hill

Licensed Real Estate Agent

  4.9   (171 reviews)
About Margaret
With 21 years of real estate experience and more than 800 + successful sales, I bring not just knowledge but a genuine passion for helping people achieve their property goals. My mission is simple: to streamline your journey, deliver outstanding results, and make the entire process as stress-free as possible. For me, real estate is more than listing and selling—it’s about people and relationships. Every sale is a project, and from day one my focus is on getting the best possible outcome. That means using market insights, tailored marketing strategies, the right method of sale, and the latest technology (yes, even AI!) to ensure your property stands out. Preparation is everything. I work closely with trusted trades and compliance experts to make sure your home is 100% ready before it hits the market. From stylists and photographers to plant hire specialists, every detail is considered to highlight your property’s best features and attract serious buyers. Nothing is left to chance—ads are fine-tuned, listings double and triple-checked, and when open home day arrives, it’s showtime. Negotiation is where I thrive. With more than two decades of experience across every type of property—from graffiti-covered Railway Estate homes to million-dollar Cottesmore Crescent stunners—I know how to secure the best outcome for both buyers and sellers. Whether you’re selling, buying, or seeking market insights, I pride myself on providing clear, effective, and results-driven advice. Added Value Services Expert pre-sale advice to maximise first impressions. Full-service management for absentee owners, with consistent updates so you feel in control, no matter where you are. A collaborative network of office admins, property managers, lawyers, building & pest inspectors, and valuers—because every sale is a team effort. Awards and Recognition A-List Member (2016) – ranked among the top 1% of QLD agents. Alan White Premier Member (2005–2015) – consistently recognised for performance and service. Ray White Elite (2006–2007) – highlighting exceptional sales achievements. Sales Milestones – $40M by 2007, $80M by 2011, $120M by 2014, and over $240M by 2023. Consistently ranked among the top agents in North Queensland, including #4 across the Ray White Group in 2013 and multiple Top 10 finishes for both sales and commission. At Margaret Hill Properties, your property isn’t just listed—it’s sold, and sold well. I’m proud to work with a dedicated team who share the same goal: achieving the best possible result for every seller and handing the keys to a happy buyer, champagne in hand.
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Michele Adams
Michele Adams

Sales & Marketing Consultant

  4.9   (103 reviews)
About Michele
Meet Michele Adams, a dynamic Sales & Marketing Consultant with a remarkable track record in real estate over the past 12 months. Based in Queensland, Michele shines with an impressive 4.9-star rating and over 100 appreciative reviews highlighting her dedication and expertise. Specializing in houses, Michele has completed 29 sales with an average sales figure of approximately $700,000, showcasing her ability to navigate a diverse property market successfully. Her properties spend an average of just 45 days on the market, a testament to her efficiency and market knowledge. Michele has demonstrated her prowess in the local areas including Kelso, Heatley, Douglas, Annandale, Kirwan, and Majors Creek, closing several successful transactions in these thriving communities. By maintaining a keen eye on market trends, Michele offers invaluable advice to both buyers and sellers, ensuring she captures the best opportunities for her clients. Her commitment to outstanding service and exceptional sales has enabled her to achieve an overall sales volume of over $20 million, establishing herself as a trusted local expert. With a reputation as a price expert, Michele excels in creating and executing strategic marketing plans that maximize property exposure and client returns. As a highly effective communicator with an extensive network, Michele understands the dynamics of the real estate industry and leverages her skills to deliver results. Her dedication, negotiation prowess, and genuine passion for property make her an invaluable partner in any real estate journey. Whether you're buying or selling, Michele Adams is ready to guide you every step of the way with professionalism and integrity.
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Donna Glass
Donna Glass

Sales & Marketing Consultant

  4.9   (77 reviews)
About Donna
With a stellar track record and a dedication to excellence, Donna Glass stands out as an exceptional Sales & Marketing Consultant at our agency. Boasting a near-perfect rating of 4.9 stars, Donna is a client favourite in Townsville and the surrounding areas, including Annandale, Idalia, Condon, Rasmussen, Heatley and Kelso. In the past year, she has managed to keep her listings on the market for an average of just 35 days—a testament to her effective marketing strategies and deep understanding of the local real estate market. Donna's expertise primarily lies in houses, alongside units and townhouses. Her acumen with property sales sees her handling transactions averaging $408,000, contributing to an overall sales volume of over $15 million. Whether you’re selling or buying a home or land, Donna's vast experience and sharp market insights make her the go-to professional for achieving your real estate goals. Connect with Donna to experience unparalleled service and results in your real estate journey.
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Tracy Crome
Tracy Crome

Director / Principal / Licensed Real Estate Agent

  4.9   (56 reviews)
About Tracy
My philosophy is simply....I want you to enjoy the property experience. It really should not be stressful and my opinion is all Vendors and Buyers deserve respect and exceptional communication at all times. I am enjoying giving my clients, Vendors and Buyers, good old fashioned service and making your property my priority.
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Kym Wilson
Kym Wilson

Sales & Marketing Consultant

  5   (54 reviews)
About Kym
Kym has over 20 year's experience in buying and selling Real Estate in Townsville. This led to Kym's driving passion in pursuing a career in Real Estate with her first owing and operating a successful home staging business for 6 years where she became an industry leader in dealing with Sellers and Agents and understanding exactly what is needed in-home presentation and marketing to achieve the best possible sale price.
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Patrice Dunne
Patrice Dunne

Sales & Marketing Consultant

  5   (8 reviews)
About Patrice
Meet Patrice Dunne, your dedicated Sales & Marketing Consultant based in Townsville, Queensland, with local expertise and knowledge of the Townsville region. Patrice is committed to delivering exemplary service tailored to your real estate needs. Patrice is skillful at negotiating deals that align with market value and her clients' financial goals, ensuring every transaction is smooth and rewarding. Her adept expertise in handling a range of property types makes her an invaluable asset whether you're buying or selling. Patrice's reviews reflect her commitment to excellence - always ensuring a positive and profitable real estate journey for her clients. She takes pride in making property transitions seamless and her reputation as a reliable and trustworthy consultant in the community speaks volumes. Choose Patrice Dunne to guide your next real estate endeavor with competence and a personal touch that highlights her passion for the industry and dedication to client satisfaction.
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About us

Excellence – Everything right, the first time Experience – Be experts in our fields to benefit you from our experience. Knowledge – We seek to learn and develop every day and to share our knowledge with you Trust – We’ll earn yours by excelling in our values Communication – It’s about quality communication in the way you want Enjoyment – Love what we do, it’s infectious.

Our reviews

  4.9  
474 reviewsacross 50 different locations, showing 6.
Our qualities as told by our client reviews: well-prepared, reliable, supportive, friendly, responsive, local expert, clear communication.
Was this helpful?
Seller review
Kept us informed every step of the way, excellent work,
5 days ago
Kept us informed every step of the way, excellent work,

Very easy to deal with, nothing was a problem, any extra maintenance was sorted quickly & efficiently. Great marketing knowledge & were very happy with the final results. Cheers

Kym Wilson

Kym Wilson

  5   (54 reviews)
Seller review
“Professional, stress-free, and an outstanding result beyond expectations.”
9 days ago
“Professional, stress-free, and an outstanding result beyond expectations.”

Kym was an absolute pleasure to deal with throughout the sale of our property. From the beginning, she was professional, approachable, and kept us informed every step of the way. Thanks to Kym’s strong negotiation skills and knowledge of the market, she secured an outstanding sale price well above our asking price and expectations. We were thrilled with the result and would highly recommend Kym to anyone looking to sell their home.

Kym Wilson

Kym Wilson

  5   (54 reviews)
Buyer review
Friendly, professional and helpful
12 days ago
Friendly, professional and helpful

A pleasure to deal with, great communication and very helpful with all our enquiries.

Kym Wilson

Kym Wilson

  5   (54 reviews)
Buyer review
Above and beyond communication and service
12 days ago
Above and beyond communication and service

Donna went above and beyond guiding us on our journey to buying our family home. As first time buyers, we truly appreciated Donna's efforts & time, with answering any questions we had about the house & the process to providing us with multiple recommendations when requested. Donna has a wealth of knowledge and the perfect blend of professionalism and personal touch that makes you feel like you are being looked after by a personal friend.

Donna Glass

Donna Glass

  4.9   (77 reviews)
Seller review
Donna is exceptional in her presentation and market knowledge.
12 days ago
Donna is exceptional in her presentation and market knowledge.

Helen Munro property, in my opinion (being an old ex Real Estate agent myself), would have to be the Tops Real Estate Agency in Townsville if not in all of North Queensland. ‘Clients Come First’ is certainly what the whole team professionally practice and it certainly shone through with Donna’s personalised, honest and caring approach towards me as a seller and also, from how I observed, towards the buyers as well. Donna proved, also with the help of their wonderful personalised media team, that their Website and their Facebook page advertising greatly complemented the advertisement on Realestate.com to sell my home in such a short time frame. Thank you Donna, Tracy and all the Team at Helen Munro Property- job well done!

Donna Glass

Donna Glass

  4.9   (77 reviews)
Show all 474 reviews
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Our properties

Helen Munro Property has 27 properties for sale and sold 120 properties in the last 12 months, showing 4, sorted by most recent activity

SoldMay 18, 2026
Price not available
14 Orana Court
Castle Hill QLD 4810
6
3
4
House
For Sale
$460,000
6/7 Lindsay St
Rosslea QLD 4812
3
1
1
Unit
For Sale
Offers Over $599,000
25 Stephenson Street
Wulguru QLD 4811
3
1
1
House
For Sale
Offers Over $1,149,000
12 Woodbine Drive
Annandale QLD 4814
4
2
2
House
Show all 147 properties
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