Friendly. Kind. Listen. Help a lot.
very friendly and easy to deal with
Elly and her team have been an amazing support for my investment. They have always kept their word and have done meticulous routine inspections. Highly recommend for for investors to entrust your property Belle Property Townsville City
From the very first phone call we knew we were in good hands with the team at Helen Munro Real Estate. This is out first investment property and given we are based in Melbourne it was a huge leap for us to purchase in Townsville. We wanted our property to be managed by locals who know the Townsville rental market, what works and can deliver value for money. Our two properties were rented to quality tenants in three weeks. We are very happy with the results and the advice we received from the management team at Helen Munro Real Estate. Communication has been excellent with our numerous questions answered quickly and professionally. We really appreciated the smart advice on where to spend money improving the properties to attract quality tenants. And it worked. While we've had a few repairs to be carried out, the property management team at Helen Munro Real Estate have made this a hassle free process. They took care of everything; from quotes through to liaising with the tenants over access. They have made owning an investment property from 2,500 kilometres away stress free. We have no hesitation in recommending Helen Munro Real Estate as managers for your valuable investment property in Townsville.
Cass addressed any issues and answered all my questions is a timely manner. After some questionable experiences and agents who will ignore emails for weeks, she is a breath of fresh air
The team works well together and to a high professional standard. We know what’s happening and when, and we trust the advice we’re provided. Market knowledge is excellent and the team have a strategy to maximise our returns. 100% recommend
I was very pleasantly surprised when I went to receive the keys for my new rental, the lovely lady at the reception desk was super organised with print outs of easy communication pathways. I’ve noticed Helen Munro also replies quickly to any emails I may send unlike previous realestates I’ve been through.
Belle Property has been great to work with to move into the new property. With excellent service and making the process as smooth as possible.
The team at Belle Property was quick to take care of the lease contract and made us feel relieved as they got things done for us. Thanks again, Team.
Helen Munro property were so amazing with communication with approval of our rental. Would highly recommend.
Based on most reviews in the last 12 months

From 265 reviews overall



Reviews in Rasmussen
Rented
For Rent
City Top 5
ratemyagent award
Townsville2026
From 158 reviews overall


Reviews in Rasmussen
Rented
For Rent
2/27 Sonia Street Rasmussen
From the very first phone call we knew we were in good hands with the team at Helen Munro Real Estate. This is out first investment property and given we are based in Melbourne it was a huge leap for us to purchase in Townsville. We wanted our property to be managed by locals who know the Townsville rental market, what works and can deliver value for money. Our two properties were rented to quality tenants in three weeks. We are very happy with the results and the advice we received from the management team at Helen Munro Real Estate. Communication has been excellent with our numerous questions answered quickly and professionally. We really appreciated the smart advice on where to spend money improving the properties to attract quality tenants. And it worked. While we've had a few repairs to be carried out, the property management team at Helen Munro Real Estate have made this a hassle free process. They took care of everything; from quotes through to liaising with the tenants over access. They have made owning an investment property from 2,500 kilometres away stress free. We have no hesitation in recommending Helen Munro Real Estate as managers for your valuable investment property in Townsville.
1/27 Sonia Street Rasmussen
The team works well together and to a high professional standard. We know what’s happening and when, and we trust the advice we’re provided. Market knowledge is excellent and the team have a strategy to maximise our returns. 100% recommend
2/27 Sonia Street Rasmussen
I was very pleasantly surprised when I went to receive the keys for my new rental, the lovely lady at the reception desk was super organised with print outs of easy communication pathways. I’ve noticed Helen Munro also replies quickly to any emails I may send unlike previous realestates I’ve been through.
City Top 5
ratemyagent award
Townsville2026
From 502 reviews overall

Reviews in Rasmussen
Rented
For Rent
City Winner
ratemyagent award
Townsville2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Kirwan2026Suburb Winner
ratemyagent award
Mount Louisa2026Based on properties leased in the last 12 months

From 502 reviews overall

Reviews in Rasmussen
Rented
For Rent
City Winner
ratemyagent award
Townsville2026National Top 100
ratemyagent award
Australia2026Suburb Winner
ratemyagent award
Kirwan2026Suburb Winner
ratemyagent award
Mount Louisa2026Reviews in Rasmussen
Rented
For Rent
Reviews collected on RateMyAgent will appear here
Reviews in Rasmussen
Rented
For Rent
78 Ninth Ave Railway Estate
Cheyenne, our property manager at Ray White in Townsville, I cannot recommend her highly enough! From the very first interaction, Cheyenne displayed an incredible level of professionalism and dedication. Her communication skills are outstanding—she always kept me informed and responded promptly to any questions or concerns I had. What truly sets Cheyenne apart is her genuine care for her clients. I felt supported every step of the way, and her proactive approach gave me confidence in her management of our rental property. Thank you, Cheyenne, for your exceptional service and for making this process so easy!
17 Starling Cres Condon
What an amazing team at raywhite a special thanks to all the girls who went above and beyond to help ease my nerves and getting our first investment property tenanted with a hassle free process . Truly thankful for all of your support and dedication to getting the job done
24 Canara Street Cranbrook
Maddie and Camille are such hard working knowledgeable young woman. Moving from one rental (which was managed by Camille) and moving to another rental (managed by Maddie)was so seamless and both of these ladies helped so much. I rate customer service 1000/10, ❤️