Downton Property

Meet the team

Get to know the 3 property managers at Downton Property.

Kylie McCauley

PM Department Manager / BDM

kylie.bdm@downtonproperty.com.au

About Kylie

Kylie joins Downton Property with 10 years experience in Property Management. Her first role in the industry was with a company that managed rentals only. She was in charge of a large portfolio and this allowed her to appreciate the importance of process and procedures very quickly. Throughout her career Kylie has enjoyed leading and working with some fantastic teams and with wonderful clients, both tenants and owners. Her number one priority is effective communication. She understands it is imperative to communicate efficiently and clearly so all parties are on the same page. Another of Kylie’s passions is sport. She has played semi professional Basketball for the majority of her life and has also taken up local Football. Her success in sport has mirrored her success in property. She is a great leader, a great team mate, she works hard, she shows respect to all of those around her and she is continually training to always be at the top of her game. You can be assured when you transition your business to Downton Property with Kylie leading the team you are dealing with a true professional. In her spare time, she is a mum to 3 boys & 1 amazing New Foundland dog called Darcy. Her love of Basketball has filtered through the family and all three boys are heavily involved in sport. Kylie loves nothing more than watching, coaching and supporting them. Always by her side helping her out with the boys is her amazing fiancé, after being together for 12 years she is very excited and looking forward to getting married next year.

Kelly Males

Portfolio Manager

kelly@downtonproperty.com.au

About Kelly

Kelly is passionate about the property industry and prides herself on delivering the highest levels of professional standards and customer service. She has many years of extensive Residential Property Management experience having worked for a local agency where she managed up to 180 properties in a single residential portfolio. She is very excited to be working with Downton Property and she is looking forward to assisting you in all matters of Property Management & to support you in building your investment portfolio.

Nick Leung

Assistant Portfolio Manager

nick@downtonproperty.com.au

About Nick

Nick is a newly appointed Assistant Portfolio Manager at Downton property, working alongside Kelly, the Senior Portfolio Manager. He brings 12 years of extensive experience from the hospitality industry, where Nick honed his skills in customer service, operational efficiency, and strategic planning. This diverse background equips him with a unique perspective and a client-focused approach to property management, ensuring landlord and tenant satisfaction and operational excellence. Nick’s role involves enhancing owner and tenant relationships, optimising property operations, and contributing to portfolio growth. Passionate about sports, engaging in bouldering and freediving, activities that sharpen his problem-solving abilities and mental resilience. Bouldering helps him think strategically, while freediving teaches him to stay calm under pressure and push his limits. Driven by a desire to learn and adapt, Nick is excited to leverage his diverse skill set in real estate, aiming to make a significant impact and achieve sustainable growth in the industry.

About us

Downton Property is a Tasmanian boutique real estate agency with an unsurpassed contemporary style and a drive for connecting people with property. Downton Property aspires to provide the ultimate real estate experience in an ever changing market. They are always finding new and innovative ways to fulfil our clients’ needs and are recognised as a leader within the Real Estate industry. The team at Downton Property appreciate that it is vital that a consumer feels they are being treated with the utmost care, loyalty, empathy and professionalism.

Landlord review

3 days ago

Brilliant, top marks! Nothing is a problem, all queries are responded to quickly and professionally.

Great communicators who really understand the market, with professional and realistic advice.

Downton Property

4.9

(395 reviews)

Tenant review

4 days ago

Professional and helpful

Very professional, helpful and easy to communicate with. They kept us informed, handled everything efficiently, and simplified any issues to make the whole process smooth and straightforward. We really appreciated their support and would happily recommend them.

Downton Property

4.9

(395 reviews)

Tenant review

8 days ago

Professional, responsive and very helpful

We had a really good experience with Downton Property. Everyone we dealt with was friendly, helpful and easy to communicate with. Whenever we had a question, they were quick to respond and always kept us updated. The whole process was smooth and straightforward, and we really appreciated their support and professionalism. We would definitely recommend Downton Property to others.

Downton Property

4.9

(395 reviews)

Tenant review

9 days ago

Outstanding service

I had very comfortable and hassle free service experience from Downton property while securing a lease at this property. It was all sorted very smoothly and in no time with the help of friendly and supportive agents. Helped me all the way from day 1 of inspection through to move in date. Very responsive and friendly I would say.

Downton Property

4.9

(395 reviews)

Tenant review

11 days ago

Excellent communication and a hassle-free experience

I had a great experience with Downton Property. The communication throughout the process was clear, prompt, and professional, which made everything feel straightforward and stress-free. The handover process was well organised and seamless, with everything handled efficiently and without any unnecessary hassle. The property is also in a great location, which made the overall experience even better. I really appreciated the professionalism and responsiveness of the team and would happily recommend Downton Property to others looking for a smooth and reliable property experience.

Downton Property

4.9

(395 reviews)

Landlord review

about 1 month ago

Happy so far

I am new to property investing. Downton sold me the property and I had a positive experience with Nat as a real estate agent. I did some shopping around, and decided to stay with Downton Property due to cost, but also how I was treated as a purchaser. Now that I’ve transferred across to being managed by Emily and Jasmine in the property management space, I am still happy with the relationship. They are both easy to deal with, theyve made my life easy so far. Thanks team!

Downton Property

4.9

(395 reviews)

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